98: Think About the Edge Cases (Hannah Yang)

This week Jaclyn & Kyle catch up on streamlining UI, building landing pages in Hubspot CMS, first impressions of Tailwind, and auto-layout in Figma. Also, we reminisce as we say adieu to Kyle and his tenure on Tentative. 👋🥲

This week Jaclyn & Kyle discuss neglecting your backlog, the emotions around a design sprint, and changes to the design and development team structure at thoughtbot. Become a Sponsor (https://thoughtbot.com/sponsorship) of Tentative!

Nelsy Hubb, Product Manager at Neocova, joins Jaclyn to discuss engaging with outside partners, maintaining a design system, customer feedback, trusting your subject matter experts, design debt, and many, many allusions to The Lord of the Rings. Neocova (https://neocova.com/) Spotlight AI (https://neocova.com/solutions/spotlight-ai/) Tiger King meets Lisa Frank (https://www.reddit.com/r/TigerKing/comments/fsmeep/tiger_king_meets_lisa_frank/) Nelsy on LinkedIn (https://www.linkedin.com/in/nelsy-hubb-403823188/) Become a Sponsor (https://thoughtbot.com/sponsorship) of Tentative!

To wrap up our year, this week Kyle & Jaclyn run a retro for 2020. So put on those comfy pants and join us while they reflect on their most used tools, new amenities, and favorite hobbies of the year; as well as air some behind the scenes goodness. This episode is brought to you by HelloFresh (http://HelloFresh.com/tentative80): Enter code TENTATIVE80 to get a total of $80 off, including free shipping Miro (https://miro.com) Between the World and Me (https://amzn.to/38kdUGt)- Ta-Nehisi Coates The Lord of the Rings (https://amzn.to/34vF9g6)- J.R.R. Tolkien The Queen's Gambit (https://www.netflix.com/title/80234304) Become a Sponsor (https://thoughtbot.com/sponsorship) of Tentative!

Lloyd Bennett, designer at thoughtbot London, joins the show to discuss Tones & Shades, his new digital magazine, as well as designing a brand identity, prototyping early in the design process, and animating with intent. This episode is brought to you by: ExpressVPN (https://www.expressvpn.com/tentative): Click through to get three months for free Remote Works Podcast (https://link.chtbl.com/remoteworks_cyoa?sid=podcast.Tentative) Tones & Shades (https://tonesandshad.es/) "The Three-Hour Brand Sprint" (https://library.gv.com/the-three-hour-brand-sprint-3ccabf4b768a)- Jake Knapp "Reinvention & the Creative Journey" (https://tonesandshad.es/reinvention-and-the-creative-journey/)- an interview With Helen Cammock Offscreen Magazine (https://www.offscreenmag.com/) Tones & Shades on Instagram (https://www.instagram.com/tonesshades/) Lloyd on Instagram (https://www.instagram.com/designbyljb/) Become a Sponsor (https://thoughtbot.com/sponsorship) of Tentative!

Adekunle Oduye, UX Engineer at Mailchimp, discusses working on a design-system team, setting goals for 2021, storing documentation in Figma, and conducting user research for design systems. This episode is brought to you by: ExpressVPN (https://www.expressvpn.com/tentative): Click through to get three months for free HelloFresh (http://HelloFresh.com/tentative90): Enter code TENTATIVE90 to get a total of $90 off, including free shipping Mailchimp Style Guide (http://ux.mailchimp.com/) Essentialism (https://amzn.to/2UDdapA) Adekunle on Twitter (https://twitter.com/adekunleoduye) Become a Sponsor (https://thoughtbot.com/sponsorship) of Tentative!

Ryan Rumsey, founder & CEO of Second Wave Dive, discusses building programs that solve systems problems through design thinking, and struggling with critique. This episode is brought to you by ExpressVPN (https://www.expressvpn.com/tentative). Click through to get three months for free. Second Wave Dive (https://www.secondwavedive.com/) Business Thinking for Designers (https://www.designbetter.co/business-thinking-for-designers)- Ryan Rumsey Ryan's Personal Site (https://www.ryanrumsey.com/) Ryan on Twitter (https://twitter.com/ryanrumsey) Become a Sponsor (https://thoughtbot.com/sponsorship) of Tentative!

Senongo Akpem, author of Cross-Cultural Design, joins the show to discuss design in civic-tech, ways to include cross-cultural design thinking into short engagements, staying dedicated to long-term projects, and memories of Dreamweaver. This episode is brought to you by ExpressVPN (https://www.expressvpn.com/tentative). Click through to get three months for free. Cross-Cultural Design (https://abookapart.com/products/cross-cultural-design)- Senongo Akpem A Civic Technologist's Practice Guide (https://amzn.to/31rkIPV)- Cyd Harrell curry.cafe (http://curry.cafe/) Senongo on Twitter (https://twitter.com/senongo) Become a Sponsor (https://thoughtbot.com/sponsorship) of Tentative!

From User Interviews, Erin May (VP Growth & Marketing) & JH Forster (VP Product) join the show to discuss hiring during Covid, onboarding remotely, using GitHub for documentation, backlog management, managing team morale while remote, and work on diversity & inclusion initiatives. User Interviews (https://www.userinterviews.com/) Awkward Silences (https://www.userinterviews.com/podcast)- User Interviews Podcast Being There (https://en.wikipedia.org/wiki/Being_There) Remo (https://remo.co/) The UX Research Flex Stack (https://www.userinterviews.com/lp/ux-research-flex-stack) Rocket Emoji App (https://matthewpalmer.net/rocket/) JH on Twitter (https://twitter.com/jhforster) Erin on Twitter (https://twitter.com/erinhmay) Become a Sponsor (https://thoughtbot.com/sponsorship) of Tentative!

Hannah Yang, Product Manager of Provider Experience at Oscar Health Insurance, joins us to discuss feature prioritization during COVID, designing towards a KPI goal, customer relationships at small & large companies, qualitative vs quantitative data in health-tech, and the hurdles of working in a regulated industry. This episode is brought to you by ExpressVPN (https://www.expressvpn.com/tentative). Click through to get three months for free. TheShareWay (https://www.theshareway.com/) Oscar Health (https://www.hioscar.com/) Hannah on Twitter (https://twitter.com/hannahcyang) Become a Sponsor (https://thoughtbot.com/sponsorship) of Tentative!