Daffodil for Your Thoughts: The Foundations of Empathy

Amos has a chat with Nicole Tretwer, former Head of Logistics Services, APAC for Swarovski. Nicole shares on how omnichannel marketing affects supply chain and how Swarovski's logistics teams keeps up with their marketing team. Amos and Nicole also speak on women and gender diversity in the logistics and supply chain industry. Nicole speaks on how the hiring process is a biased process, how organizations can counter this bias, and how women can make themselves more visible as a leader. 

Ani sits down with Jerry Hu, the Senior Manager for Regional Talent Acquisition for Doctor Anywhere. With his business and human resource experience, Jerry shares on how data and analytics can help organisations in their talent acquisition and talent management processes. Jerry speaks on what talent intelligence looks like, how Alibaba utilised talent intelligence in their Digital Media & Entertainment Group, and where to start when an organisation wants to leverage analytics for their talent acquisition process. 

Ani and Sarah speak to Nishah Govind Kumar, the Diversity and Inclusion Lead of Standard Chartered Bank Malaysia, to speak on how to build an organisation that supports people with disabilities. We spoke on building awareness in teams, whether organisations need to have everything figured out before they embark on their D&I journeys instead of crossing bridges when they come to it, and shifting from sympathy hiring to empathetic hiring. 

Ani speaks to Zulfa Ashida Zulkifli, the Chief People Officer at UEM Sunrise Berhad on how her background in finance has helped in her career in human resource and how her vast experiences across regions and industries has changed her understanding of people. Zulfa also speaks on relooking into personal motivations when one is striving for a CHRO position. 

Ani speaks to Frederieke Venderbosch, a cross-cultural effectiveness and inclusion specialist on how curiosity is a building block of empathy, how deep democracy can be used to foster empathy, and how building an empathetic culture does not necessarily only fall onto HR's shoulders.  

Ani speaks to Yong Kit San, a Country Manager at Cubiks Malaysia. Kit San shares on how assessments can help in creating team cohesion, why organisations should assess candidates based on leadership values, and what organisations should clarify before they push for change within the organisation. 

Ani speaks to Mohit Rajkumar on the building a culture of feedback in an organisation, how to build psychological safety within a team, and how to give feedback upwards. 

Ani Arvind meets Aravind Karthigesu and speaks on why he made the switch from HR to a business function, how he strategized the switch, and how networking pushed his successful role transition. 

Amos speaks to Marc Moss on how he built his sales team in Nippon Express as it started as a one-person team, how Marc ensures his team doesn't fall back into the legacy route, and what transformation the freight industry has undergone. 

Join Anirudh Arvind as he speaks to James Yeang on how he built his career as a digital leader and the skills needed to succeed as a digital leader.