Service Design Podcast podcast

#69 - Less paperwork, more family with Katrina Lanahan and Sonya Silva

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What happens when a system designed for external foster-family’s is applied to kin-specific family’s? We talk with Katrina Lanahan and Sonya Silva about the fostercare system in the USA and learned a lot about the essence of timing, the power of simplicity, how financial incentives move systems, and the most important thing find the allies who have been waiting for exactly this moment!

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