424: Why You Keep Getting Ghosted After a Great Call

On this episode:Stacey explains how mindset, trust, and presence drive better sales conversations than scripts or pressure tactics.Key takeaways:-What your buyer actually needs isn’t more information. It’s a feeling.-Your psychology is your strategy.-When you’re grounded, they feel safe.Tweetable Quotes:"Your offer doesn’t close the sale. The version of you that shows up to deliver it does." -Stacey O'Byrne"Most people in the space are trained to present. Almost nobody’s trained to connect." -Stacey O'Byrne"The edge is never a better script. It’s knowing how to actually reach the specific person in front of you." -Stacey O'ByrneResources:Instagram: @pivotpointadvantageFind Stacey on YouTube: https://www.youtube.com/@staceyobyrneIf you’re ready to take yourself and your business to the next level and are interested in a coaching program that will get you there check out: http://pivotpointadvantage.com/iwantsuccessJoin an interactive environment to help you build the success you’ve always wanted with other like-minded, success-driven entrepreneurs, business owners, and sales professionals: https://facebook.com/groups/sellwithoutselling

On this episode:Stacey explores how sales success comes from confident belief, genuine curiosity, and making prospects feel truly heard.Key takeaways:-Listening is not a soft skill. It's a sales strategy.-You'll never outperform your belief.-Stay curious longer than what potentially feels comfortable.Tweetable Quotes:"The prospective client can't hear your thoughts. However, they feel every single one of them." -Stacey O'Byrne"The conversation that you have out loud is always a reflection of the conversation you already had with yourself." -Stacey O'Byrne"The map is built on averages and the person in front of you is not an average." -Stacey O'ByrneResources:Instagram: @pivotpointadvantageIf you’re ready to take yourself and your business to the next level and are interested in a coaching program that will get you there check out: http://pivotpointadvantage.com/iwantsuccessJoin an interactive environment to help you build the success you’ve always wanted with other like-minded, success-driven entrepreneurs, business owners, and sales professionals: https://facebook.com/groups/sellwithoutselling

On this episode:Stacey explains how stronger sales results come from staying genuinely curious, embracing silence, listening instead of planning responses, and creating specific next steps that turn connection into commitment..Key takeaways:-Potential clients should feel heard by you.-Your brain prioritizes its agenda.-Real conversations start with truth.Tweetable Quotes:"Your expertise is an asset until it makes you stop being curious." -Stacey O'Byrne"The best salespeople are not the best talkers." -Stacey O'Byrne"The moment you shift from discovery to confirmation, you start losing." -Stacey O'ByrneResources:Instagram: @pivotpointadvantageIf you’re ready to take yourself and your business to the next level and are interested in a coaching program that will get you there check out: http://pivotpointadvantage.com/iwantsuccessJoin an interactive environment to help you build the success you’ve always wanted with other like-minded, success-driven entrepreneurs, business owners, and sales professionals: https://facebook.com/groups/sellwithoutselling

In this episode:Stacey shares some of the common ways that people self-sabotage.5 Ways to Self-Sabotage:No clear plan.No clear boundaries.Negative self talk.Excuses.Confusing perfection with excellence.Tweetable Quotes:In order to achieve anything there must be a clear roadmap of how to get there.“I work to live, I will not live to work.”“When we’re a part of the problem we can’t be a part of the solution.”“Excuses do nothing but disempower you.""Always put YOUR oxygen mask on first."Resources:Instagram: @pivotpointadvantageIf you’re ready to take yourself and your business to the next level and are interested in a coaching program that will get you there check out: http://pivotpointadvantage.com/iwantsuccessJoin an interactive environment to help you build the success you’ve always wanted with other like-minded, success-driven entrepreneurs, business owners, and sales professionals: https://facebook.com/groups/sellwithoutselling

On this episode:Stacey reveals five common statements prospective clients use to conceal their true concerns during sales conversations.Key takeaways:-People book sales calls because something needs to change.-Budget is the most believable lie in sales.-Your job in sales calls is to make the truth feel like the safest option.Tweetable Quotes:"Every single sales conversation you have has at least one thing that the other person's not telling you something sitting just underneath the surface." -Stacey O'Byrne"The question is not how do I overcome their resistance? The question is, how do I become the person they feel safe enough to tell the truth to?" -Stacey O'Byrne"You see your prospective clients aren't lying to you to be dishonest. They're lying to be safe." -Stacey O'ByrneResources:Instagram: @pivotpointadvantageIf you’re ready to take yourself and your business to the next level and are interested in a coaching program that will get you there check out: http://pivotpointadvantage.com/iwantsuccessJoin an interactive environment to help you build the success you’ve always wanted with other like-minded, success-driven entrepreneurs, business owners, and sales professionals: https://facebook.com/groups/sellwithoutselling

On this episode:Stacey explains how the gap between booking a sales call and showing up quietly kills a prospect's enthusiasm, the four things that fill that gap when you're not paying attention, and how two personal touchpoints can keep the momentum alive until the call begins.Key takeaways:-Enthusiasm has a half-life.-The call is not where you win the sale. The gap is where you lose it.-People invest in the person who makes them feel most understood.Tweetable Quotes:"You walked away thinking that you did something wrong. You didn't. What went wrong happened before your call ever even started." -Stacey O'Byrne"Send something. Not a pitch, not a brochure, not a document that feels like homework. Something short. Very specific. Something that tells them, I already have you in my mind before we've even spoken." -Stacey O'Byrne"What this really requires is intentionality. And here's what intentionality actually means in this context. It means understanding that the sale does not start when you say hello." -Stacey O'ByrneResources:Instagram: @pivotpointadvantageIf you’re ready to take yourself and your business to the next level and are interested in a coaching program that will get you there check out: http://pivotpointadvantage.com/iwantsuccessJoin an interactive environment to help you build the success you’ve always wanted with other like-minded, success-driven entrepreneurs, business owners, and sales professionals: https://facebook.com/groups/sellwithoutselling

On this episode:Stacey breaks down the five polite "lies" prospects tell in sales conversations, what each one is really hiding, and how to make it safe enough for the truth to come out so the sale can close.Key takeaways:-Your prospective clients aren't lying to you to be dishonest. They're lying to be safe.-Your job is not to fight that protection. It's to make the truth feel safer than the lie.-A yes built on 'everything sounds great' is a yes built on sand.Tweetable Quotes:"60% of sales are lost not to a competitor. They're lost to the prospective client choosing to do nothing." -Stacey O'Byrne"The person who books a call, the person who schedules a meeting with you, they have a real need.." -Stacey O'Byrne"I understand budgets are important, and I also understand you scheduled the call for a purpose and intention." -Stacey O'ByrneResources:Instagram: @pivotpointadvantageIf you’re ready to take yourself and your business to the next level and are interested in a coaching program that will get you there check out: http://pivotpointadvantage.com/iwantsuccessJoin an interactive environment to help you build the success you’ve always wanted with other like-minded, success-driven entrepreneurs, business owners, and sales professionals: https://facebook.com/groups/sellwithoutselling

On this episode:Have you ever gotten a “yes” during a sales conversation, only for the prospective client to back out later? On this solo episode, Stacey shares five reasons a commitment can unravel and how to build a decision strong enough to survive doubt.Key takeaways:-A sale is closed only when the yes holds.-A polite no is a gift.-The goal is to move the decision from intention to action.Tweetable Quotes:"You see, the yes in the room, it’s an emotional yes. It’s real. They meant it in that moment, with your energy, in the space, with the conversation fresh and the possibilities feeling alive." -Stacey O'Byrne"The longer the gap between the yes and the next concrete step, the more room the doubt has to intervene." -Stacey O'Byrne"The yes that holds is not built after the conversation ends." -Stacey O'ByrneResources:Instagram: @pivotpointadvantageIf you’re ready to take yourself and your business to the next level and are interested in a coaching program that will get you there check out: http://pivotpointadvantage.com/iwantsuccessJoin an interactive environment to help you build the success you’ve always wanted with other like-minded, success-driven entrepreneurs, business owners, and sales professionals: https://facebook.com/groups/sellwithoutselling

On this solo episode, Stacey explains why seemingly great sales conversations often fail to produce revenue and outlines four ways to identify qualified buyers earlier by improving qualification, targeting, investment discussions, and recognizing true buying intent.Key takeaways:-Qualifying early is an act of leadership.-Talking about investment early is a sign of respect.-Enthusiasm tells you they like you. Commitment tells you they’ll buy.Tweetable Quotes:"Within the first ten minutes of any sales conversation, you should know three things: what specifically is driving them to solve this problem now, what they’ve already done about it and why that wasn’t enough, and what they’re willing to invest to actually solve it." -Stacey O'Byrne"Inspirational content attracts people who want to feel inspired, not people who are ready to invest in solving a very specific problem." -Stacey O'Byrne"Every hour you spend in an unqualified conversation is an hour you didn’t get to spend with someone who was ready to say yes." -Stacey O'ByrneResources:Instagram: @pivotpointadvantageIf you’re ready to take yourself and your business to the next level and are interested in a coaching program that will get you there check out: http://pivotpointadvantage.com/iwantsuccessJoin an interactive environment to help you build the success you’ve always wanted with other like-minded, success-driven entrepreneurs, business owners, and sales professionals: https://facebook.com/groups/sellwithoutselling

On this solo episode, Stacey explains that when a prospect says “it’s too expensive,” the real objection is usually an unresolved issue involving value, confidence, cash flow, and trust.Key takeaways:-It's too expensive almost never means it's too expensive.-Trust is not built with testimonials.-Never discount before you diagnose.Tweetable Quotes:"They're not doubting your price. They're doubting their own outcome." -Stacey O'Byrne"The price objection is not the end of the conversation, it's the beginning of the real one." -Stacey O'Byrne"When someone says it's too expensive, what they're actually saying is, I don't yet see why this is worth that much to me specifically." -Stacey O'ByrneResources:Instagram: @pivotpointadvantageIf you’re ready to take yourself and your business to the next level and are interested in a coaching program that will get you there check out: http://pivotpointadvantage.com/iwantsuccessJoin an interactive environment to help you build the success you’ve always wanted with other like-minded, success-driven entrepreneurs, business owners, and sales professionals: https://facebook.com/groups/sellwithoutselling