How Collection Agencies Can Use AI Without Losing Control | Pete Klipa | Ep. 294

Some judgments produce results quickly. Others take years, and some may never justify the cost of collection. Knowing the difference is an important part of judgment portfolio management.Adam Parks welcomes Brad Council of Slovin & Council for a practical dormant judgment recovery guide. They explore how creditors can reassess older accounts, use judgment enforcement strategies more effectively, and recognize when circumstances create new opportunities for recovery.The discussion also examines buying and selling judgment portfolios, including why some judgments attract investors while others are better left alone.Podcast Website: https://receivablespodcast.com/videos/dormant-judgment-recovery-guide-councilSlovin & Council Website: https://sclpa.com/Slovin & Council LinkedIn: https://www.linkedin.com/company/slovin-and-council-co-lpa/Brad Council on LinkedIn: https://www.linkedin.com/in/brad-council-5b363a15/dormant judgment recovery guide,judgment enforcement strategies,buying and selling judgment portfolios,post-judgment wage garnishments,judgment portfolio management,judgment lien enforcement,judgment recovery,debt buyers,creditors rights,Brad Council,Slovin and Council,Receivables Podcast#DormantJudgment #JudgmentEnforcement #PortfolioManagement #DebtRecovery #DormantAccounts #DebtLitigation #DebtCollection #Debtbuyers #WageGarnishments #JudgmentLienThanks for listening! Follow Us On LinkedIn, Facebook & Youtube

What would open-source debt collection software look like if the industry helped build it?Rob Grafrath of OpenAR Collective joins Adam Parks to talk about the idea behind the company, why he believes the industry needs a neutral place to work through shared technology challenges, and how AI-assisted coding, software governance, and collaboration could shape what gets built next.Listen now and learn more about where open-source debt collection software could go next.Podcast Overview:https://receivablespodcast.com/videos/open-source-debt-collection-software-grafrathOpenAR Collective Website:https://openarcollective.org/OpenAR Collective on LinkedIn:https://www.linkedin.com/company/openar-collective/Rob Grafrath on LinkedIn:https://www.linkedin.com/in/grafrath/open-source debt collection software,OpenAR Collective,AI in debt collection,collection software governance,AI-assisted coding for collections,shared technology tools,receivables technology collaboration#OpenSource #DebtCollection #CollectionSoftware #CollectionsTechnology Thanks for listening! Follow Us On LinkedIn, Facebook & Youtube

What can 300 industry conversations teach someone about business, leadership, and life?For this milestone episode of Receivables Podcast, longtime friend Mark Naiman takes the microphone to interview Adam Parks, founder of Receivables Info, and reflect on how the industry has evolved.From early recording mishaps to conversations that challenged Adam's thinking, the two revisit the professional lessons and personal milestones that shaped the podcast. They also share memorable travel stories, reflect on how life has changed over 300 episodes, and discuss what comes next.Join the conversation to discover the people and experiences behind this remarkable milestone.Podcast Website:https://receivablespodcast.com/videos/300-episodes-receivables-podcast-adam-parksGuest Website: https://receivablesinfo.com/Guest LinkedIn: https://www.linkedin.com/in/adamparks/Receivables Podcast 300th Episode,Adam Parks Podcast Journey,Mark Naiman,Lessons From 300 Industry Conversations,Evolution of Receivables Podcast,Receivables Industry Leadership,Podcast Milestone Celebration#ReceivablesPodcast #AdamParks #ReceivablesManagement #DebtCollection #MilestoneThanks for listening! Follow Us On LinkedIn, Facebook & Youtube

More services don't always mean bigger profits, but they can make a collection agency stronger. Adam Parks welcomes Larry Costa of Capital Management Services back to discuss collection agency diversification strategies that delivered results. Larry shares how first-party collections help cover fixed costs, how existing clients opened new doors, and what it takes to manage the added work. Hear how agency growth strategies work in practice and subscribe for more industry conversations on diversifying collection strategies. Podcast Overview: https://receivablespodcast.com/videos/collection-agency-diversification-results-costaCapital Management Services Website: https://cms-collect.com/Capital Management Services LinkedIn: https://www.linkedin.com/company/capital-management-services/Larry Costa on LinkedIn: https://www.linkedin.com/in/larry-costa-8384291/collection agency diversification strategies,collection agency revenue growth,first-party and third-party collections,full-service debt collection agency,agency growth strategies,collection agency operational excellence,customer service outsourcing for creditors,Larry Costa,Capital Management Services,Receivables Podcast#CollectionAgency #DebtCollectionIndustry #CollectionsDiversification #ThirdPartyCollectionsThanks for listening! Follow Us On LinkedIn, Facebook & Youtube

Changing the system is one thing. Deciding what deserves to move with it is another.“King of Data Conversions” Jeremy Mapes joins Adam Parks to break down debt collection system conversions, discussing everything from data migration and legacy workflows to employee training and system functionality. Drawing on years of conversion experience, Jeremy explains why the process can reveal just as much about an organization as the technology it is adopting.Listen to learn why more companies are opting for system conversions and what it takes to complete a successful one. Podcast Website:https://receivablespodcast.com/videos/debt-collection-system-conversion-jeremy-mapesMapes LLC Website:https://www.mapesllc.com/Jeremy Mapes on LinkedIn:linkedin.com/in/jeremymapesdebt collection system conversion,data conversion,data migration,system of record conversion,collection agency technology,receivables management,technology transformation,Jeremy Mapes#SystemConversion #CollectionsTechnology #DataMigration #CollectionAgency #DataConversionThanks for listening! Follow Us On LinkedIn, Facebook & Youtube

What is the real cost of bad data in debt collection?Will Turner of TEC Services Group joins Adam Parks to unpack how consumer data decay can hurt performance, compliance, and profitability. They dig into AI data readiness for debt collection, collection data performance gaps, pilot testing, and strategies for optimizing collection data. If your team is investing in better technology, this conversation is worth hearing.Listen now and subscribe for more practical conversations at ReceivablesPodcast.com.Podcast Overview: https://receivablespodcast.com/videos/cost-of-bad-data-debt-collection-will-turnerTEC Services Group: http://tecsg.com/Will Turner on LinkedIn: https://www.linkedin.com/in/willturner/cost of bad data in debt collection,AI data readiness for debt collection,consumer data decay in collections,continuous collection data optimization,strategies for optimizing collection data,collection data performance gaps,collection data pilot testing,debt collection analytics,receivables management,Will Turner,TEC Services Group#DebtCollection #DataOptimization #DataStrategy #DataAnalysis #AIinCollections #ReceivablesManagementThanks for listening! Follow Us On LinkedIn, Facebook & Youtube

What can smaller debt buyers do that larger organizations often cannot?Amber Russo of Kino Financial joins Adam Parks to talk about the hands-on side of running a smaller debt buying company, from evaluating opportunities with law firm partners to helping local creditors get portfolios ready for sale.Listen for small debt buyer growth strategies from an operator who has built the business around flexibility, relationships, and deliberate decisions.Podcast Overview: https://receivablespodcast.com/videos/small-debt-buyer-growth-russoKino Financial Website: https://kinofinancial.com/Kino Financial LinkedIn: https://www.linkedin.com/company/kinofinancial/Amber Russo LinkedIn: https://www.linkedin.com/in/ambercrusso/small debt buyer growth strategies,local creditor debt sales,RMAI certification standards,debt buyer law firm partnerships,creditor debt sale preparation,debt portfolio acquisition,small debt buyers#SmallDebtBuyer #AmberRusso #DebtBuying #RMAICertificationThanks for listening! Follow Us On LinkedIn, Facebook & Youtube

Thinking about expanding into commercial credit and B2B collections?David Schmidt of Trade Credit & Liquidity Management joins Adam Parks to explain what changes when the customer is a business. They explore B2B collection strategy, AI automation for B2B receivables, and the commercial receivables recovery process.Hear what commercial diversification really requires, then subscribe for more conversations from Receivables Podcast.🎙️ Receivables Podcast Overview: https://receivablespodcast.com/videos/commercial-credit-b2b-collections-schmidt🌐 Trade Credit & Liquidity Management (TCLM) Newsletter: https://tradecredit.substack.com/🔗 Connect with David Schmidt: https://www.linkedin.com/in/davidschmidt4/commercial credit and B2B collections,commercial receivables management,consumer versus commercial collections,B2B collection strategy,AI automation for B2B receivables,commercial receivables recovery process,commercial collections,accounts receivable,David Schmidt,Trade Credit & Liquidity Management#CommercialCredit #DavidSchmidt #B2BCollections #ARMIndustry #ReceivablesManagement #CreditThanks for listening! Follow Us On LinkedIn, Facebook & Youtube

AI use cases for collection agencies are moving from theory to daily operations. In this episode, Adam Parks talks with Pete Klipa of Harvest Strategy Group about workflow automation, vendor oversight, PII protection, and why human oversight still matters. Listen to learn how smart agencies can improve debt collection efforts and efficiency without creating unnecessary risk for the team. Podcast website: https://receivablespodcast.com/videos/ai-use-cases-collection-agencies-klipaHarvest Strategy Group website: https://www.harveststrategygroup.com/Harvest Strategy Group LinkedIn: https://www.linkedin.com/company/harvest-strategy-group-inc./Pete Klipa LinkedIn: https://www.linkedin.com/in/pete-klipa-0200b517/ai use cases for collection agencies,collections workflow automation,human oversight in collection technology,receivables vendor ai strategy,ai enabled debt recovery operations,vendor oversight,debt collection technology,receivables management#AIUseCases #DebtCollectionTechnology #DebtCollectionStrategy #AIinCollections #CollectionTechnologyThanks for listening! Follow Us On LinkedIn, Facebook & Youtube

Independent AI compliance oversight is becoming critical as AI agents move from experimentation into everyday collection workflows. Adam Parks sits down with Nir Laznik of Sedric to examine how organizations can pursue stronger performance without allowing compliance risk to scale alongside it. They discuss AI agent monitoring for collections, governance guardrails for voice AI, creditor oversight, faster remediation, and why AI should not be responsible for grading itself. Listen now for insights into turning compliance from a perceived roadblock into the infrastructure that makes responsible AI adoption possible.🎙️ Podcast Website:https://receivablespodcast.com/videos/independent-ai-compliance-oversight-laznik-sedric🌐 Sedric website: https://www.sedric.ai/🖇️Sedric LinkedIn: https://www.linkedin.com/company/sedric-ai/👤 Connect with Nir Laznik: https://www.linkedin.com/in/nir-laznik-454a876a/independent AI compliance oversight,AI agent monitoring for collections,AI risk controls for receivables,compliance as an enabler of AI adoption,AI compliance orchestration,voice AI governance,automated communication oversight,debt collection technology,receivables compliance,Nir Laznik,Sedric#AIinCollections #AIGovernance #AICompliance #SedricAI #AIAgents #DebtCollectionThanks for listening! Follow Us On LinkedIn, Facebook & Youtube