Funny Things People Said in User Testing

I put my entire life’s work of art (25 years!) into AI and here’s what happened!!!

I’m not mad at tech anymore! + I get some really good personal news so I give away a free coaching session + behind the scenes of a viral LinkedIn post + let’s be more transparent with AI art + I started a new podcast! + AI spews nonsense LIVE on air during my podcast and I almost swear

Why am I so pouty about tech? + forever layoffs gonna forever layoff + I tempt my dog with a treat + we’re rowing in all the wrong directions + Lewis and Clark trying to redesign a UX coaching flow + join my new art mailing list at justinpalm.com! + I’m starting another podcast!! + RIP David Lynch

Killer UX Writing goes to the movies! 5 things we can all learn from AMC's dynamite A-List membership.

The Zeigarnik Effect and the princess and the pea + I give you a free podcast title if you want to start one + ChatGPT’s strong thoughts on the number 18 + why I fear for Liquid Death + I finally upgraded to the latest iPhone 17 Pro and I have thoughts + I prove that it is impossible for a podcast on UX writing to go viral 

I do a non-deep dive into the UX writing of Airbnb, the gold standard? + did I watch the State of the Union? + I find a new cool soda can noise + I talk about why I don’t have guests YET + I almost accidentally give you relationship advice + I share one of my stupidest podcast ideas from the olden days + great job search cohort news! + confessions of a content designer…

I just broke up with my AI girlfriend to pursue a long-term relationship with Bandcamp, the music platform + all the ways they're saving the universe + I download 4 sound effects and sprinkle them in randomly + please stop using the term "AI native" + who is going to leave me my first review. Anyone? Buehler? Mom? Grandma? Ok, I’m done. + I try to keep this podcast shorter but pretty much fail + Oh, also, you should watch The Pitt. It’s so good.

A case study and some tough love for companies rolling out AI like it’s Willy Wonka’s birthday

Cancel flows and forever layoffs! + I have a confession to make + I stubbed my toe and stole my daughter’s Bluey bandaid + I turn 41 in 10 days!! + a 16-second silent protest for fallen layoff comrades + my take on the “Open to Work” banner + the benefits of a job search cohort + I accidentally use an acronym + Netflix breaks the world record for fastest refund to hit a bank account + Houdini’s straight jacket … and so much more!

Not even Winter Storm Fern can stop us! + I announce two big things—my debut novel coming out in 5 days along with a new album of my earliest songs, including the first song I ever wrote! + I announce the winners of the 5 categories of the 2025 annual Killer UX Writing awards + and much more!