Rising to the Challenge with Brightflag's Laura Gleeson

On this episode, Laura Revie (Legal Operations Senior Manager at FanDuel) joined the show to discuss the importance of change management when implementing new processes or technology as a legal operations professional.Laura also shared insights into her fascinating career journey from costume designer to legal ops, and discussed how AI is impacting in-house legal teams.

On this episode, Laura Gleeson (GC and VP of Legal & Compliance at Brightflag) joined the show to discuss: The benefits and challenges of transitioning from her role as a partner at a major law firm to working as an in-house legal leader How data transforms what a General Counsel and their in-house team of capable of achieving in terms of legal service delivery The ways in which in-house work is changing in the face of increasing regulations, and how legal leaders can adapt

On this episode, Bridget Franklin (VP of Legal & Compliance at Leaf Home) joined the show to discuss her experience navigating the transition from working at a firm to working in-house, how she's leveraged technology to gain greater visibility into legal spend, and her feelings on the growing role of AI within legal departments.

Brightflag's Kevin Cohn returns to the show for an in-depth conversation about his legal ops and legal technology predictions for 2025, touching on topics including AI regulations, the evolving CLO-legal ops relationship, and CLM consolidation.

On this episode, legal operations leader Nicole Arbiv joined the show to discuss how her accounting background helped facilitate her move into legal ops, and the projects she was most proud of spearheading in her legal operations roles. Nicole also shared insights from her career journey, and how she's applied legal ops skillsets to her work in Customer Success.

On this episode, Eric Greenberg (EVP, GC, and Corporate Secretary at Cox Media Group) joined Alex Kelly to share his thoughts on legal operations, strategic partnerships with outside counsel, and the career journey that led him to working in-house. Eric also discussed how legal technology is shaping legal strategy, and his legal team's recognition by The American Lawyer's Corporate Counsel Awards.

On this episode, Sarah Irwin (CEO and Founder of ITGC) joined Alex Kelly for a discussion about her fascinating journey from private practice, to GC of a high-growth SaaS company, to Founder and CEO of her own business. Sarah also shared insights into what to prioritize when building a legal function from the ground up, and discussed her thoughts on how legal teams should approach technologies like AI.

On this episode, Tiffani Huynh (Director of Legal Innovation, Technology, and Analytics at DHL) joined Alex Kelly to discuss her approach to process optimization, how she assesses legal tech providers, and how working for an organization that's known for efficiency informed her approach to legal ops initiatives. Tiffani also shared her thoughts on the value AI can bring to in-house legal teams, and highlighted key learnings from her career journey.

On this episode, Legal Operations Leader Reeta Sharma joined Alex Kelly for a discussion about how pairing thoughtful process improvements with innovation legal technology can multiply the value that in-house legal teams can deliver to their organization. Reeta also shared her thoughts on the use of AI tools for legal departments, offered advice to those starting out in the legal ops field, and talked about insights from her own career journey to the field of legal operations.

On this episode, Damier Xandrine (Chief Legal Officer at Tala) joined Alex Kelly to discuss the value that understanding an organization's financial situation can bring to an in-house legal team's ability to do its best work. Damier also discussed her thoughts on the importance of the legal operations function, and shared insights from her career journey.