Grow Your Impact, Income & Influence podcast

šŸŽ§ Lindsay Barnett: Are You the Reason Your Team Keeps Quitting?

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What you’ll learn in this episode

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If you’ve got a team that feels ā€œoffā€ā€”turnover, tension, miscommunication, or projects that keep slipping—this conversation will hit home. Workplace culture expert Lindsay Barnett breaks down why culture problems usually aren’t a ā€œthemā€ issue… they’re a leadership clarity issue.

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In this episode, we unpack how leaders accidentally create chaos (even with good intentions), why ā€œbeing niceā€ can kill accountability, and how to build a culture where people feel seen, understood, and motivated—without sacrificing performance.

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Key topics we cover
  • Why most team problems start with unclear expectations

  • The leadership trap: managing others the way you want to be managed (and why it backfires)

  • The shift from the Golden Rule to the Platinum Rule (treat people how they want to be treated)

  • How to balance empathy with accountability (so work still gets done)

  • What to do when you have an overbearing boss who keeps piling on tasks

  • How to ā€œnegotiateā€ workload using scope, timeline, quality, or budget tradeoffs

  • Why sustainable performance requires psychological safety + standards

  • A practical team tool: work style assessments to reduce stories, blame, and friction

  • How leaders lose credibility when values are ā€œon the wallā€ but not modeled

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Memorable moments
  • Steve’s hard-earned leadership lesson: ā€œThe common denominator wasn’t them—it was me.ā€

  • Lindsay’s framing: leaders ā€œcreate the weatherā€ on a team.

  • The boundary-setting example that changes everything: start small, test assumptions, and build courage with reps.

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Action steps you can try this week
  1. Clarify one expectation you’ve assumed your team ā€œshould already know.ā€ Write it down, then say it out loud.

  2. Use this phrase in your next tough conversation:

    ā€œAre you open to negotiating?ā€

  3. Before reacting, replace your story with curiosity:

    ā€œHelp me understand what you’re optimizing for.ā€

  4. If you lead a team, pick one value/behavior you’ll model consistently for 30 days (no exceptions).

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About Lindsay Barnett

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Over the past two decades, Lindsay Barnett has helped transform workplace cultures, leaders, teams, and individuals across Fortune 500 companies and high-growth startups. After becoming ā€œcorporate crispy,ā€ she founded Barnett Coaching, a boutique coaching and consulting firm focused on helping people and organizations thrive. She’s also the author of Working Hell to Working Well: Making Your Company Work For You.

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If you enjoyed this episode…

You can find Lindsay's resources in the links below:

If you’re building a team (or surviving one), share this with a founder or manager who cares about performance and people. And don’t forget to subscribe to Grow Your Impact, Income & Influence for more conversations that help you scale impact without burning out.

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