The Marks & Spencer comeback

In this episode of the IADS Retail Park 🎙️, Maya and Anchita break down why AI access is getting cheaper by the month, and why that’s not the advantage department stores think it is 🤖. Click here to read the 👉 IADS Exclusive: Homegrown AI and Intelligence Department Stores Should OwnFor more insights and updates, follow us on LinkedIn at the International Association of Department Stores, check out our Substack, visit our website at www.IADS.org for additional resources, and learn more here! This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit iads.substack.com/subscribe

In this episode of the IADS Retail Park 🎙️, Maya and Anchita break down why most retailers can't name the difference between dynamic, differential, and surveillance pricing — and why that distinction is now a legal and competitive liability 💰. Based on this week's IADS Exclusive by Anchita Ranka, the conversation lays out why trying to out-Amazon Amazon on data is the wrong race, and what transparency-first pricing actually looks like in practice. Click here to read the👉 IADS Exclusive: The transparency trade-off: pricing, loyalty and regulation For more insights and updates, follow us on LinkedIn at International Association of Department Stores, check out our Substack, visit our website at www.IADS.org for additional resources, and learn more here! This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit iads.substack.com/subscribe

In 2022, Marks & Spencer’s share price stood at 130 pence. By 2026, it had nearly tripled to 350 pence 📈. The brand now ranks #1 in the UK for the second consecutive year. In this episode, host Maya sits down with Christine, Director of Market and Events at IADS and author of this week’s exclusive, to trace every chapter of the comeback: the cultural moves before the product moves, Autograph from £50m to £200m, the Trusted Value Promise in food🍽️, a £300m cyberattack that compressed a two-year technology programme into six months, and the 14-year gap between a third-party brand strategy that failed and the same strategy generating £200m today.👉 Click here to read the full exclusive at IADS Exclusive Insights. Follow us on LinkedIn and visit iads.org to stay updated. This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit iads.substack.com/subscribe

Art in department stores goes back to 1875 — and the record has been continuous since.🎨In this episode of IADS Retail Park, host Maya sits down with Selvane, Managing Director at IADS, to trace four phases of a 150-year relationship: store window, gallery, museum within the store, and independent foundation. From Le Bon Marché to Lafayette Anticipations and KaDeWe, across five continents.👉Click here to read the full exclusive.Stay in the loop—follow us on LinkedIn, read our stories on Substack, and visit our website for more details. This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit iads.substack.com/subscribe

In this episode of the IADS Retail Park 🎙️, Maya is joined by Anchita, to unpack Maya’s latest exclusive on the rise and fall of American Apparel 🧵. From a vertically integrated LA factory paying $80–$120 a day before ethical production was a marketing term, to two Chapter 11 filings and a $88 million acquisition that left the brand’s entire cultural infrastructure behind, Maya traces how one of the most forward-thinking fashion brands of the 2000s became a case study in what happens when governance doesn’t keep pace with a brand’s ambitions 📉. Through the lens of the IADS 2025 White Paper on DEI, the conversation draws a direct line between American Apparel’s institutional failures and the questions department stores should be asking their brand partners today — before the headlines arrive.Based on 👉 IADS Exclusive: American Apparel After the MythFor more insights and updates, follow us on LinkedIn at International Association of Department Stores, check out our Substack, visit our website at www.IADS.org for additional resources, and learn more here! This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit iads.substack.com/subscribe

The sportswear is spoken for — Adidas, Nike and Puma kit 37 of 48 nations. So what does the FIFA World Cup 2026 offer department stores?⚽Host Maya and Christine of IADS examine the activations from El Palacio de Hierro, Bloomingdale's, Macy's, Nordstrom, Breuninger and Manor — and what each one reveals about the retailer behind it.🛍️.🔎Click here to read the full exclusive!Stay in the loop—follow us on LinkedIn, read our stories on Substack, and visit our website for more details. This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit iads.substack.com/subscribe

Everlane sold to Shein for $100 million in May 2026 — a brand once valued at $550–600M, with $90M in debt and common shareholders left with nothing. Host Maya wrote this week's Exclusive, so Selvane steps in to ask the questions. 📲Click here to read the full exclusive!Find more interesting reads on IADS Exclusive Insights on Substack. Follow us on LinkedIn and visit iads.org. This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit iads.substack.com/subscribe

In this episode of The IADS Retail Park 🎧, Maya and Anchita explore the Metaverse beyond the buzz. ✨ What do Demain Beauty, L’Oréal, and luxury pioneers have in common? They’re experimenting with virtual experiences that educate, engage, and convert. 🛍️ From 75% memory retention through gamification to digital twins that reshape store planning, our hosts unpack the real business case for immersive retail. Learn how €200K and 7 months built a metaverse that blends commerce and learning—and what separates hype from ROI. 🎮 Want all the case studies and expert insight? 👉 Click here to unlock full Exclusive for deeper dives and real-world examples! 🔗 For updates and more can’t-miss content, follow us on LinkedIn at International Association of Department Stores – I.A.D.S., explore our Substack, or visit www.iads.org for extra resources and the full article. This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit iads.substack.com/subscribe

In this episode of the IADS Retail Park 🎙️, Maya sits down with Anchita, Head of Analysis and Prospectives at I.A.D.S. and author of this week’s exclusive, to examine why the advertising infrastructure retail built over the last decade is hitting a structural ceiling 📱. Based on👉 IADS Exclusive: The End of the Nudge by Anchita Ranka.For more insights and updates, follow us on LinkedIn at International Association of Department Stores - IADS, check out our Substack, visit our website at www.IADS.org for additional resources, and learn more here! This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit iads.substack.com/subscribe

They're not in the keynotes. They're not in the strategy decks. But when a retail transformation actually lands — when AI gets adopted, when a store team holds together under pressure, when corporate strategy turns into something a frontline team can actually use — there's almost always a middle manager making it happen. In this episode, Maya sits down with Christine, to unpack why middle managers are retail's most underestimated asset — and what happens when you stop investing in them.👉 Read the full exclusive here !For more insights and updates, follow us on LinkedIn at International Association of Department Stores - IADS, check out our Substack, visit our website at www.iads.org for additional resources, and learn more here! This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit iads.substack.com/subscribe