S2: Episode 4 - Community Matters

In this episode of series 2, we go behind the scenes of SuperValu and Centra stores across the country to learn why independent retail partners are the magic dust for our retail brands; from the local employment opportunities they provide, to the community groups, charities and sports teams they support, they are the heartbeat of cities, towns and villages across the island of Ireland.We hear from second and third generation retailers for whom community is central to everything they do. We also hear from Luke Hanlon, Managing Director of SuperValu and Centra who discusses how working in partnership is a win win and the key to best serving our customers.  Featuring:Luke Hanlon, Managing Director of SuperValu and CentraMichael Twohig Snr and Michael Twohig Jnr, from Twohig’s SuperValu KanturkDiarmuid McHugh, Managing Director of McHugh Group and owner of multiple Centra stores Bronagh Frayne, General Manager, Centra, Westland Row, Dublin

Technology underpins nearly every aspect of how Musgrave operates today - from stores, to supply chain and everything in between.  Embracing digital innovation has been key to driving growth, efficiency, and better experiences for both colleagues and shoppers. In this episode, we speak to some of the people leading Musgrave’s next wave of digital transformation.  They share how data and AI are being harnessed, not just for performance, but as tools to support smarter, safer, and more empowering ways of working, enabling teams to focus on the creative and strategic work that makes a real difference. Featuring: Alan Russell, Head of IT – AI and Process Automation Orla Farrell, Head of Learning and Talent Development  

In this episode, we explore how diversity, equity, and inclusion are woven into the fabric of life at Musgrave.Join us as we uncover the impact of Employee Resource Groups, the importance of inclusive leadership, and the everyday actions that help create a workplace where everyone feels seen, heard, and respected. From strategy to lived experiences, this episode offers a powerful insight into what it means to foster a culture of belonging at Musgrave. Featuring:Julie Dorel, Head of CommunicationsEileen Biggs, Head of HR Resourcing and I&D LeadEdel Russell, Insight and Innovation DirectorKevin Higgins, Data Protection OfficerSteve Keating, Distribution Centre Manager Sirlea Simao, Administrator and Personal Assistant, Supply Chain 

Food and food innovation has always been at the heart of Musgrave, and the key to success for its market-leading retail, wholesale and foodservice brands. In this first episode of Series two, we meet some of the people whose passion for quality and innovative food has helped secure Musgrave’s reputation as a leader in its sector.We will hear about the passionate individuals across SuperValu who put care and attention into quality in-store products; from the butchers and bakers behind the scenes to those driving innovation across the business; we also hear from Colum Lanigan Ryan of La Rousse Foods, who reminds us that food is more than simply what we eat, it plays a powerful role in connecting people and evoking fond memories – even when it’s something as simple as the perfect apple pie. Featuring: Luke Hanlon, Managing Director of SuperValu and CentraMichelle Griffin, SuperValu Strategy Marketing ManagerColum Lanigan Ryan, Food Director, La Rousse Foods Clement Pavie, Customer and Innovation Manager, Musgrave MarketPlace

For 147 years Musgrave has been innovating and evolving to meet the changing needs of consumers, looking to the future and anticipating future trends. In this, our final episode of Growing Good Business, we learn more about what consumers and the customers of tomorrow are looking for.We also learn about Musgrave’s unique business model; it’s relationship with retail partners and local community-based entrepreneurs; and the next generation of retailers.  Featuring:•            Diarmuid McHugh, MD, McHugh’s Centra, Dublin. •            Michelle Fennell, Head of Insights and Strategy •            Ray Bowe, Director of Food Safety and Quality •            Noel Keely, CEO

Across Musgrave our People are at the heart of all that we do. In this episode we discover how colleagues can build and shape their career, in an environment where people thrive and take immense pride in their work.Listeners will learn more about the Learning & Development opportunities that are available to colleagues at all levels in Musgrave, including one of the country’s leading Graduate & Early Careers programmes and gain more insights into why we are passionate about what we do.Featuring:Siobhain Scanlon, Early Careers ManagerAnne Rigney, Director of Talent, Learning, and DevelopmentMax Darby, Senior Data ScientistAlan Holland, Ambient Line Manager, Musgrave Distribution Centre, Cork CityTroy Dorgan, General Operative, Musgrave Distribution Centre, Cork City

Musgrave is committed to bringing the highest quality produce to the shelves of retail stores, and the plates of restaurants, bars, hotels and cafes all over the country.In this episode we visit the Musgrave MarketPlace Food Theatre to understand how new product ranges are developed to meet industry trends and how Musgrave supports customers in developing thriving foodservice businesses; we find out how food makes it’s way from the supplier to the consumer safely and securely; and we learn about the latest issues in the sector such as food fraud. Featuring: Clement Pavie, Customer and Innovation Manager, Musgrave MarketPlaceRay Bowe, Director of Food Safety and Quality, Musgrave

Musgrave feeds 1 in 3 people every day across the island of Ireland through its 15 leading retail, wholesale and foodservice brands. In this episode, we go behind the scenes of Musgrave’s Supply Chain operations to find out about the people, processes and systems that ensure shelves stay stocked all year round. Visiting the Distribution Centre in Kilcock, Co Kildare, we meet managers, depot operatives and artic drivers who oversee the delivery of products to Musgrave’s 9,000 customers including retail partners, hotels, restaurants, take-aways, bars and more. We also learn more about how the latest technologies, such as Automation are driving productivity and accuracy.  Featuring: o   Luke Hanlon, Chief Supply Chain Officer o   David Keane, Manager, Kilcock Distribution Centreo   Sandra Toli, Depot Operative o   Derek Hunt, Articulated Driver

Sustainability is at the heart of Musgrave’s purpose of ‘Growing Good Business.’ In this episode we learn more about how the business is driving positive change, through its business operations and in partnership with retailers, suppliers and customers. Key figures discuss Musgrave’s strategy of ‘Growing sustainably every day’, and its commitment to achieve Net Zero Carbon by 2040. Featuring:•          Owen Keogh, Head of Sustainability, Musgrave•          Michelle Fennell, Head of Insights and Strategy, Musgrave•          Luke Hanlon, Chief Supply Chain Officer, Musgrave •          Noel Keeley, CEO, Musgrave For further information see www.musgravegroup.com or www.supervalu.ie ‘Growing Good Business’ is the name of the podcast series, and ties back to Musgrave’s purpose of Growing Good Business, which is about creating a sustainable, profitable business that benefits all stakeholders.