Tolerating Poor Performance Is Hurting Everyone

Feeling stuck as the bottleneck in your firm? There are usually three things behind it, and all of them are fixable.

There are still firms that haven't touched AI. If that's you, these two tools are a simple way to get going.

Charging more is something a lot of firm owners avoid. But there's a way to approach it that makes the conversation easier than you'd expect.

When revenue gets tight, going on offense with some simple marketing tends to beat pulling back. You might not have tried these tactics yet.

Every software tool looks great in a demo. There's a simple way to narrow down what really matters before you start shopping, and it could save you a lot of time.

Not every firm owner wants to grow. But if you've been on the fence about it, this one might help you think it through.

Discounting feels like a smart way to grow. But there's a cost that many firm owners don't see until it's too late.

You can't optimize everything all the time. Here's why leaving room for joy might be what your firm actually needs.

I've argued against the billable hour for years. But AI might be changing the math on what clients actually value most.

What's really happening when you delay addressing performance issues on your team? The answer isn't just about one person.