Interview Techniques & Detecting Deception on Zoom

On inauguration day, President Trump rescinded numerous Executive Orders from prior administrations including one in which appointees within each Executive Branch Agency was required to sign a pledge not to accept gifts from lobbyists, recuse themselves from matters related immediate former employers or clients for 2 years, and not to participate in any matter for which they lobbied the government as a registered lobbyist for 2 years. The pledge also required appointees upon leaving government not to communicate with their former agency or senior White House Senior Staff for 2 years, not to assist others to do so, not to lobby the U.S. government or on behalf of a foreign government or political party, not to accept a golden parachute payment coinciding with the acceptance of an appointment and to make employment decisions on their merits. The President has made a series of unorthodox appointments to head major government agencies including people who have publicly advocated for disbanding and/or radically changing those agencies and calling them “irredeemably corrupt” or other extremely derisive terminology. Also on inauguration day, the President pardoned ~1500 January 6th rioters and commuted the sentences of 14 others.  Then, the DOJ mandated that the FBI turn over the names of all FBI personnel who participated in the January 6th investigations and fired or threatened to fire anyone who refused to comply.  This was preceded by over a dozen firings of senior FBI and DOJ officials who played a substantive role in the January 6th investigations and prosecutions. Ultimately, the names of ~5000 FBI personnel were turned over without much assurance that their names wouldn’t be publicly released posing genuine safety concerns.  But perhaps the biggest body blow to the federal law enforcement community came on January 24, 2025 when President Trump fired 16 inspectors general of the 16 largest, most complex U.S. government agencies and a 17th, the IG for USAID Paul Martin, 2 weeks later. In case that purge wasn’t enough to upend the government’s ability to police itself, Hampton Dellinger, the head of the Office of Special Counsel and David Huitema, Director of the Office of Government Ethics were also fired.  And the upheaval continues unabated.  Learn more about your ad choices. Visit megaphone.fm/adchoices

Today’s episode is the continuation of a new series in which my former FBI Colleague Kevin Cearlock and I explore the funnier side of the FBI based on our own experiences and our friends. The working title is “You can’t make this sh*t up”. Law enforcement is full of great story tellers. Hard to say whether storytellers tend to become law enforcement officers in disproportionate numbers or, perhaps more likely, it’s the fact that ridiculous things sometimes happen during the course of one’s law enforcement career and they can make for some great stories. Some of the best stories Kevin Cearlock and I have relate to bank robberies, and this episode shares one of my favorite stories witnessed first-hand. Learn more about your ad choices. Visit megaphone.fm/adchoices

Of the various fraud scheme names that have been coined over the years, “Pig Butchering” is one that provokes the most visceral response based on the name alone. And yet, the actual act of Pig Butchering is even more horrible than the name suggests. It is the latest variation of an age-old type of crime under the umbrella of “Romance Schemes”.  People who prey on the lonely and elderly pretending to be a potential romantic partner with the express purpose of defrauding them. Guest Erin West, founder of Operation Shamrock, speaks about the mission to raise awareness of pig butchering with everyone, everywhere, all the time. Learn more about your ad choices. Visit megaphone.fm/adchoices

Today’s episode is the introduction of a new series in which my former FBI Colleague Kevin Cearlock and I explore the funnier side of the FBI based on our own experiences and our friends. The working title is “You can’t make this sh*t up”.  Learn more about your ad choices. Visit megaphone.fm/adchoices

A discussion on China's state-sponsored theft of intellectual property from the U.S. and other leading economies with guest Frank Figliuzzi. Frank is a national security contributor and regular columnist for NBC News and MSNBC. He was the assistant director for counterintelligence at the FBI, where he served 25 years as a special agent and directed all espionage investigations across the government. He is the author of “The FBI Way: Inside the Bureau’s Code of Excellence”, and his most recent book "Long Haul: Hunting the Highway Serial Killers." Learn more about your ad choices. Visit megaphone.fm/adchoices

Losses from a major financial crime can have a long term, negative impact on an organization.  The odds of recovering those losses are not great. In fact, many fraudsters embark on their criminal path because of the financial wreckage that is their personal lives. Divorces, job losses, health crises and addictions often cause otherwise decent, law-abiding people to lose their minds, become desperate and commit fraud. Fraudsters who committed crimes because of crushing debt don’t usually represent an attractive option when it comes time to seek financial recovery. Third parties sometimes do. The most reliable avenue for financial recovery may be your insurance carrier. Fraud losses incurred because of employee dishonesty are probably covered under your commercial crime or fidelity policy. If the bad actors in your company are board members or officers, the losses may be covered by your Directors & Officers (D&O) liability policy. Other policies that could come into play depending upon the facts include your general liability, property and casualty, professional liability and cyber policies.   Learn more about your ad choices. Visit megaphone.fm/adchoices

“It's better to keep your mouth shut and appear stupid than open it and remove all doubt”. Certainly, this quote, who depending on who you ask is attributable to Mark Twain, Abraham Lincoln or Confucius, is a great way to encapsulate the importance of crisis communications.   We have all seen examples of how things can go from bad to worse when someone steps to the podium during a crisis that is unfolding and makes public pronouncements without first gathering the facts. Mishandling crisis communications can shift the focus away from the crisis at hand and make the company’s handling of the crisis the bigger story. Crisis communications is a critically important tool in the company’s arsenal during a high-profile investigation. Learn more about your ad choices. Visit megaphone.fm/adchoices

In this episode, we talk about remote witness interviews and how to make the best of a bad situation using time-tested interrogation techniques and other methods. While things are starting to return to something resembling normal, our use of video conferencing as a business tool is here to stay. I’ve been fielding a lot of questions about use of body language and other techniques to try to limit a witness or deponent’s ability to be coached or misdirect the interviewer. With us today is a subject matter expert on interviewing and interrogation skills, Michael Bret Hood. Bret is the Founding Partner of 21st Century Learning & Consulting, LLC where he teaches leadership skills. He is also an adjunct professor of Corporate Governance and Ethics at University of Virginia.  For more information visit: https://fraudeatsstrategy.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices

Some human beings are wonderful. Some are middle of the road and some are truly terrible. Terrible human beings are frequently indistinguishable from wonderful ones. How can we tell them apart? In the context of business relationships, the tip of the compliance spear in attempting to separate the good from the bad is frequently open source intelligence investigations. Sometimes referred to as investigative due diligence or background investigations, this investigative tool can be a game changer when it comes to counterparty risk. Since leaving the FBI in 1996, I have overseen tens of thousands of such investigations and have designed and implemented programs to risk rank counterparties and perform investigative due diligence of customers, borrowers, investment targets, vendors and intermediaries commensurate with their potential risk. Learn more about your ad choices. Visit megaphone.fm/adchoices

In this episode we going explore “bullet-proofing” your FCPA acquisition due diligence, merger integration and the government’s recent revisions to the FCPA Resource Guide and Evaluation of Corporate Compliance Programs guidance. Gone are the days when the potential bribery and corruption risk of an acquisition can afford to be something assessed at the 11th hour or not at all. Successor liability stemming from undiscovered bribery activity can give rise to devastating financial consequences. Joining me today is Skadden Arps partner and FCPA luminary Gary DiBianco. Gary’s practice focuses on advising senior management and boards of directors faced with complex government or internal investigations. For more information visit: https://fraudeatsstrategy.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices