Charles "Chuck" Ferry: Skill, Will, and Teamwork

TTEC Chief People Officer Laura Butler shares how leaders can balance humanity and technology in a rapidly changing world. Drawing on her experience leading people and culture for 54,000 global employees, Butler explores the evolving demands of leadership in the age of AI—where clarity, authenticity, and decisiveness matter more than ever. She reflects on lessons from crisis leadership, the importance of continuous learning, and how organizations can transform compliance into commitment. Butler also offers a forward-looking view on using AI to enhance coaching, connection, and communication across large, diverse teams. This conversation explores how today’s leaders can build cultures of trust, adaptability, and shared purpose in times of transformation.   FranklinCovey’s world-class learning solutions—delivered Live-Online, On Demand, or Live In-Person—are designed to build exceptional leadership skills and enrich your culture at every level of your organization.   To learn more, email us at [email protected], visit franklincovey.com, or call us at: 1-888-868-1776

How do leaders build strong teams worldwide? We discuss the answers with Carol MacKinlay, Chief Human Resources Officer at Pebl (formerly Velocity Global). Her three decades of experience leading people strategies across diverse organizations gives her a unique perspective to that question. Carol shares career lessons from scaling global teams, insights drawn from her unconventional path into HR, and her perspective on the evolving future of work.   FranklinCovey’s world-class learning solutions—delivered Live-Online, On Demand, or Live In-Person—are designed to build exceptional leadership skills and enrich your culture at every level of your organization. To learn more, email us at [email protected], visit franklincovey.com, or call us at: 1-888-868-1776

Today, we speak with Kerry Sirkka, Chief Recruitment Officer at Medical Solutions, about the challenges and opportunities of leading in one of the nation’s most competitive labor markets. Kerry shares her perspective on attracting, developing, and retaining talent in healthcare while navigating disruption and building resilient organizations. Listeners will walk away with practical insights on leadership, adaptability, and the future of staffing that apply whether you’re just starting your career, managing a team, or leading at the executive level.   FranklinCovey’s world-class learning solutions—delivered Live-Online, On Demand, or Live In-Person—are designed to build exceptional leadership skills and enrich your culture at every level of your organization. To learn more, email us at [email protected], visit franklincovey.com, or call us at: 1-888-868-1776

Today's guest is Chief Human Resources Officer at Vertiv, Frank Poncheri. Together, we'll explore lessons from his decades of leadership across global organizations. Frank reflects on his journey from GE Aerospace and Owens Corning to leading HR at Vertiv, a Fortune 500 company with over 30,000 employees, and shares insights on balancing career opportunities with family decisions, cultivating resilience, and navigating international assignments. He also underscores the importance of business acumen, consistency, and building trust through a strong “say-do” ratio. Leaders at every stage will gain inspiration on how to align personal values with professional impact while driving transformation in complex, global environments.

Today on C-Suite Conversations, Patrick sits down with Aneri Jambusaria, Head of Wealth Management at LPL Financial, the largest independent broker-dealer in the United States. Aneri shares her career journey and the pivotal experiences that have shaped her leadership style, from navigating complexity and scaling innovation to building trust in a rapidly evolving financial industry. Listeners will gain insights into how she leads with clarity, balances strategic growth with client needs, and fosters resilience in a dynamic marketplace.

In today's episode of C-Suite Conversations, Patrick Leddin sits down with Trevor Baldwin, CEO of the Baldwin Group, to explore his rise from commercial risk advisor to the executive suite. Trevor reflects on his early experience in private equity, the leadership principles that shaped his path, and how Baldwin Group has built a thriving culture aligned around ambitious goals. He also shares practical insights on sustaining engagement, sharpening strategy, and leading with clarity in times of change.   Whether you’re an aspiring leader or a seasoned executive, C-Suite Conversations delivers real-world perspectives to help you lead with greater confidence, alignment, and impact.

We often look to leaders expecting them to have all the answers until we step into leadership ourselves and realize that's rarely the case. More often, great leadership is less about always knowing the right answer and more about deeply caring for a cause. Join Enrique Toledo, former Chief People Officer at Modivcare, as he shares a refreshingly humble perspective on what makes a strong leader and why imposter syndrome might not be such a bad thing after all.   For more information, visit https://www.franklincovey.com/

Sébastien Page, the head of Global Multi-asset and Chief Investment Officer at T. Rowe Price and the author of Psychology of Leadership, joins Patrick Leddin to share what he’s learned when it comes to leadership, culture, decision making, resilience, setting goals, and so much more. Sébastien has spent decades leading in a demanding, fast-paced environment, and he brings a thoughtful perspective on how to lead with clarity and purpose.

Charles "Chuck" Ferry—decorated combat veteran and CEO of both APR Energy and Duos Technologies—joins Patrick Leddin to share hard-earned insights from leading in the military and the private sector. He explores the transitions between roles, industries, and leadership contexts, including what he learned running both a public and a private company simultaneously. Ferry reflects on the importance of building trust with experts, identifying technical vs. leadership talent, and creating systems where people can thrive. He offers a clear model for evaluating team members—skill, will, and teamwork—and explains why investing in people development is essential to organizational performance.

Garry Ridge, former CEO and chairman of WD-40 Company, joins Patrick Leddin to explore how leaders can build enduring cultures rooted in trust, learning, and belonging. He shares how he transformed WD-40 from a household product into a values-driven organization with over 90% engagement. Ridge discusses the power of coaching over managing, the role of servant leadership, and how values can become daily decision-making tools. He also reflects on his leadership evolution and how to lead with heart and backbone.