
AUA: When Do Well-Meaning Checklists Turn Into Compliance Theater?
20/7/2026
0:00
9:14
Every org has process that started as protection and calcified into performance: boxes we check to prove nothing bad happened, rather than to help good work happen.
In this mini episode, Rodney and Sam respond to a listener trying to resist the "checklistification" of their org. They draw a line where good checklists turn bad and explore the limits for what checklists can—and can't—solve in your team's Twilight Zone.
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Mentioned references:
"Sunshine and Twilight Zones": The Ready's Depthfinding
Atul Hawande, author of The Checklist Manifesto
complicated vs complex
MECE (Mutually Exclusive, Completely Exhaustive)
Sound engineering and design by Taylor Marvin of Coupe Studios.
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