
AUA: How to Get Institutional Knowledge Out of People’s Heads
28/9/2026
0:00
9:17
In some organizations, the knowledge isn't in a wiki or a handbook…it’s trapped in people's heads and travels by hallway storytelling. A listener wants to know: how do you build a culture of knowledge sharing and async communication in a place where writing things down has never been the norm?
In this mini episode, Rodney and Sam dig into why the oral tradition persists. From the power dynamics of hoarding knowledge to the fear of having receipts for decisions that went sideways, they share examples of how to lower the cost of sharing until working in the open becomes the path of least resistance.
Get the links mentioned in this episode and a full transcript here: https://www.theready.com/podcast/episodes/aua-how-to-get-institutional-knowledge-out-of-peoples-heads
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Sound engineering and design by Taylor Marvin of Coupe Studios.
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