Gena Lawday, RN, BSN, Chief Quality Officer at UVA Community Health

In this episode, Gena Lawday, RN, BSN, Chief Quality Officer at UVA Community Health, shares how standardizing care delivery helps improve patient outcomes while driving greater operational efficiency. She discusses the critical role of patient education and outlines how quality and safety monitoring are evolving as more care moves into the outpatient setting.

In this episode, Andrew Tang, MD, Cardiac Surgeon at Medical City Heart & Spine Hospitals, discusses the increase in open-heart surgery and what it signals about patient needs and cardiovascular care trends. He reflects on the critical role mentorship plays in surgical training and leadership development, and shares his perspective on maintaining a healthy work-life balance while navigating the demands of a high-acuity surgical career.

This episode recorded live at Becker’s 31st Annual The Business and Operations of ASCs features Dr. Michael Redler, Orthopaedic Surgeon, Connecticut Orthopaedics. Dr. Redler discusses trends driving ASC growth, the role of advanced technology and AI in improving patient care and efficiency, and the benefits of collaboration between ASCs and health systems.

This episode recorded live at Becker’s 31st Annual The Business and Operations of ASCs features Tara Good-Young, MSHA, CASC, CEO, PDI Surgery Center. Tara discusses trends driving ASC growth, strategies for leveraging AI and technology to improve efficiency and patient experience, and the importance of collaboration with vendors and providers to optimize operations and sustainability.

In this episode, Mark Makhinson PharmD, Senior Director of Outpatient Pharmacy at Mount Sinai Health System, discusses how digital innovation, AI driven workflows, and a modern patient facing platform are reshaping specialty pharmacy, improving access, streamlining operations, and enhancing outcomes across the health system.

In this episode, Ratnakar Lavu, Chief Digital Information Officer at Elevance Health, discusses how AI is driving simpler, more personalized member experiences, streamlining provider workflows, and improving internal productivity, while emphasizing responsible AI governance and measurable impact across the healthcare ecosystem.

In this episode, Saurabh Bhansali, Partner at Health Velocity Capital shares how his firm identifies and scales market leading healthcare companies, highlights emerging investment themes like AI enabled services and revenue cycle management, and explains what he looks for in founders who thrive through disruption.

In this episode, Michael Verdon, DO, FACOS, Neurological Spine Surgeon at Transcendent Care, Inc., discusses the challenge of delivering the same high level of spine care with fewer resources and the expanding clinical applications of AI. He highlights where he expects the most meaningful growth in the next 1–2 years, including efforts to standardize patient care, and explains how technologies traditionally used in the operating room are increasingly migrating into the clinic to improve efficiency and outcomes.

This episode recorded live at Becker’s 31st Annual The Business and Operations of ASCs features Brenda Fernández, MBA, Chief Financial Officer, Puerto Rico ASC Holding. Brenda discusses strategies for financial stewardship, leveraging technology and AI to optimize ASC operations, and opportunities for collaboration and growth in the outpatient surgery space.

In this episode, John Mallia, Interim CFO, Methodist Le Bonheur Healthcare, discusses the key financial challenges facing health systems today, including workforce costs, payer pressures, and reimbursement uncertainty, while sharing how his organization is investing in Epic, revenue cycle partnerships, and strategic leadership to drive stability and performance.