Carrie Marut, Administrator, Mentor Surgery Center

This episode features Dave Raccagni, Vice President of Innovation, Market Insights, and Communications at Cigna Healthcare. He discusses Cigna’s partnership with Paytient to expand flexible, no-interest dental payment options for 13 million members, how the program improves preventive and critical care access, and its potential to drive long-term health and cost savings across broader areas of care.

In this episode, Molly Gamble, Vice President of Editorial at Becker’s Healthcare, shares insights from recent conversations with health system CEOs. She discusses why regionalization remains difficult in practice, how hospital and service line closures are being reframed, and why access to care continues to be a top concern as organizations plan for the financial and operational pressures of 2026 and beyond.

On this episode, Shelby Brown, Chief Administrative Officer of Southwest Arkansas Regional Medical Center, joins the podcast to discuss strategic planning for rural hospitals and the unique operations of a critical access hospital. She shares updates on the current status of rural healthcare facilities and the challenges and opportunities they face in providing care to their communities.

This episode recorded live at Becker’s 31st Annual The Business and Operations of ASCs features Carrie Marut, Administrator, Mentor Surgery Center. She shares insights on patient-driven ASC growth, the benefits of EHR adoption, and the importance of collaboration with hospitals and vendors to improve efficiency and patient experience.

This episode features Richard Greene, President of Clever Care Health Plan, discussing how the organization is growing through a unique model that combines Eastern and Western medicine, invests in culturally tailored community centers, and builds sustainable relationships with providers and members across California.

On this episode, Richard Clarke, Chief Data and Analytics Officer and Board Member at Highmark Health, joins the podcast to discuss creating meaningful innovation and impact through AI. He dives into the concept of agentic AI and how it’s shaping the future of healthcare delivery. Richard also offers advice for emerging leaders on building resilient organizations that can thrive amid rapid technological change.

This episode recorded live at the 10th Annual Health IT + Digital Health + RCM Annual Meeting features Susan Ibanez, CIO of Southeast Georgia Health System, who discusses the importance of patient engagement and strengthening patient-provider relationships. She shares how technology and digital transformation are improving patient care and enhancing the overall healthcare experience.

This episode features Don Campbell, Senior Director of Product Management at HID Global. He discusses how hospitals can shift from an enforcement mindset to a supportive, human-centered approach to safety, emphasizing collaboration, communication, and thoughtful visitor management to create secure yet welcoming environments for staff and patients.This episode is sponsored by HID Global.

Healthcare organizations are increasingly channeling significant investment into the cloud as they look to reduce—and in some cases eliminate—the need for on-premises data centers. While PACS remains the largest imaging system, many other solutions such as VNA, Workflow, Image Sharing/Exchange, Reporting, and AI are also well positioned for migration.This podcast will share lessons learned from Philips through transformational case studies of peer institutions, provide guidance on how to best leverage data in the cloud, and outline effective strategies to prioritize, scope, and sequence application migrations. This episode is sponsored by Philips EI.

On this episode, Bob Berbeco, Chief Information Officer at Mahaska Health, joins the podcast to discuss how technology is enabling closer connections between patients and providers. He explores breakthroughs in AI, including AI scribes, operational efficiencies, and innovations improving care access and patient experience. Bob also shares insights on reducing clinical burden and the critical importance of maintaining cybersecurity in an increasingly digital healthcare environment.