Crafting Exceptional Customer Experience and Building a Culture to Match: Lessons from Dr. Jeff Michaels

In this episode of the Be Helpful Podcast, host Gboyega Adebayo sits down with Tanya Alvarez, founder of Owners Up. Tanya shares invaluable advice on entrepreneurship, mindset, and the importance of building supportive communities. She discusses her approach to work-life balance, underscoring the importance of personal development and identifying what truly matters in life. The discussion further explores the crucial role of accountability in entrepreneurship, with Tanya revealing her effective strategies for setting goals and maintaining self-accountability. Connect with Tanya: Instagram: https://www.instagram.com/ownersup/ Webpage: https://ownersup.com/ Don’t forget to visit the website for more helpful content: https://www.behelpfulpodcast.com Start Your Side Hustle: https://www.yencil.com Follow the show's socials: LinkedIn: https://www.linkedin.com/company/behelpfulpodcast/ Instagram: https://www.instagram.com/behelpfulpodcast/ YouTube: https://www.youtube.com/channel/UC7ZNyAUhGQYfTETUJm-hnHw --- Send in a voice message: https://podcasters.spotify.com/pod/show/behelpfulpodcast/message

In this enlightening episode of the Be Helpful Podcast, host Gboyega Adebayo engages in a riveting conversation with Dr. Jeff Michaels, an accomplished optometrist based in Richmond, Virginia. Dr. Michaels is at the helm of Family Vision Care of Richmond, a thriving practice comprising six doctors and a dynamic 30-member staff. Throughout the discussion, Dr. Michaels shares invaluable insights and experiences, emphasizing the significance of continual learning, empowerment, and innovation in his journey. He casts a spotlight on the importance of adopting a customer-centric approach and harnessing the power of influence in his role. The episode also delves into the critical aspects of creating empathy, facing challenges head-on, underscoring quality, strategic planning, and the impact of coaching and mentoring. Tune in to this episode to glean profound wisdom from Dr. Michaels' journey and apply it to your entrepreneurial voyage. Connect with Dr. Jeff and the Family Vision Care Team: Instagram: https://www.instagram.com/fvcor2020/ Webpage: https://www.fvcor.com Don’t forget to visit the website for more helpful content: https://www.behelpfulpodcast.com Start Your Side Hustle: https://www.yencil.com Follow the show's socials: LinkedIn: https://www.linkedin.com/company/behelpfulpodcast/ Instagram: https://www.instagram.com/behelpfulpodcast/ YouTube: https://www.youtube.com/channel/UC7ZNyAUhGQYfTETUJm-hnHw --- Send in a voice message: https://podcasters.spotify.com/pod/show/behelpfulpodcast/message

In this episode of the Be Helpful Podcast, we are joined by BrandonDavid Hawkins, Founder and Connector at Music Tech Ventures. Throughout our conversation, BrandonDavid shares his entrepreneurial journey, offering a wealth of insights and lessons learned along the way. Key discussion points include: The role of mentorship in BrandonDavid's life: BrandonDavid credits his mentors for helping him identify his strengths and guiding him throughout his journey. Entrepreneurship as a journey of personal growth: According to BrandonDavid, entrepreneurship is a process of becoming who you truly are. He discusses how this journey has helped him align his passions with his work, driving him to solve problems despite challenges and setbacks. Viewing businesses as living entities: BrandonDavid offers a unique perspective on viewing one's business as a city. He highlights the importance of infrastructure, relationships and growth, underscoring the dynamic nature of businesses and the need for continuous development and adaptation. Whether you're an early-stage or aspiring entrepreneur, this episode is packed with valuable insights. Key takeaways include the importance of seeking mentorship, seeing entrepreneurship as a journey of personal growth, and maintaining a dynamic view of one's business. Furthermore, the discussion emphasizes the importance of collaboration, creativity, and staying true to one's passion. Tune in to hear BrandonDavid's unique perspective and learn from his entrepreneurial journey. — Connect with BrandonDavid Hawkins on LinkedIn, email him at [email protected] or [email protected], or follow him on Instagram @brandondavid_musictech. Don’t forget to visit the website for more helpful content: https://www.behelpfulpodcast.com Start Your Side Hustle: https://www.yencil.com Follow the show's socials: LinkedIn: https://www.linkedin.com/company/behelpfulpodcast/ Instagram: https://www.instagram.com/behelpfulpodcast/ YouTube: https://www.youtube.com/channel/UC7ZNyAUhGQYfTETUJm-hnHw --- Send in a voice message: https://podcasters.spotify.com/pod/show/behelpfulpodcast/message

Don’t miss an insightful episode as Gboyega delves into the unique journey of Nyene Baker, whose path from drug dealing to entrepreneurship is nothing short of remarkable. Nyene candidly shares how the lessons learned from his unconventional past have remarkably shaped his entrepreneurial mindset. He discusses how the skills acquired in the world of drug dealing unexpectedly equipped him with valuable tools for his journey as an entrepreneur. Connect with Nyene & Visionary Philanthropy Group: Webpage: Visionary Philanthropy Group Inc. Don’t forget to visit the website for more helpful content: https://www.behelpfulpodcast.com Start Your Side Hustle: https://www.yencil.com Follow the show's socials: LinkedIn: https://www.linkedin.com/company/behelpfulpodcast/ Instagram: https://www.instagram.com/behelpfulpodcast/ YouTube: https://www.youtube.com/channel/UC7ZNyAUhGQYfTETUJm-hnHw  --- Send in a voice message: https://podcasters.spotify.com/pod/show/behelpfulpodcast/message

Today Gboyega sits down with Nyene Baker, a man whose life journey reads like a tale of resilience and transformation. In this episode, Nyene opens up about the pivotal year 1990, which marked a revolution in his life's trajectory. Nyene candidly discusses how his journey led him down the path of drug dealing during his freshman year in high school and the subsequent impact it had on his life. His life experiences and remarkably positive perspective shines through as he recounts his upbringing, being sentenced 15 years in prison, and how he turned his life around. Connect with Nyene Baker: Webpage: Visionary Philanthropy Group Inc. Don’t forget to visit the website for more helpful content: https://www.behelpfulpodcast.com Start Your Side Hustle: https://www.yencil.com Follow the show's socials:LinkedIn: https://www.linkedin.com/company/behelpfulpodcast/ Instagram: https://www.instagram.com/behelpfulpodcast/ YouTube: https://www.youtube.com/channel/UC7ZNyAUhGQYfTETUJm-hnHw  --- Send in a voice message: https://podcasters.spotify.com/pod/show/behelpfulpodcast/message

Prepare to embark on a thought-provoking odyssey in the latest episode of the Be Helpful Podcast. Join us as we delve deep into the insights and wisdom of Mira Taylor, Founder of Moon & Rune and an integrative therapist and organization wellness consultant. In this captivating bit, Mira peels back the layers of time, spirituality and purpose, revealing the hidden threads that weave together an extraordinary entrepreneurial success story.  Connect with Mira Taylor & Moon & Rune: Instagram: Mira Taylor (@mirataylorwellness) | Instagram LinkedIn: Mira Taylor | LinkedIn  Webpage: http://www.moonandrune.com/ Don’t forget to visit the website for more helpful content: https://www.behelpfulpodcast.com Start Your Side Hustle: https://www.yencil.com Follow the show's socials: LinkedIn: https://www.linkedin.com/company/behelpfulpodcast/ Instagram: https://www.instagram.com/behelpfulpodcast/ YouTube:https://www.youtube.com/channel/UC7ZNyAUhGQYfTETUJm-hnHw  --- Send in a voice message: https://podcasters.spotify.com/pod/show/behelpfulpodcast/message

In this inspiring episode of the Be Helpful Podcast, Gboyega ventures into the world of entrepreneurship with Mira Taylor, an Integrative Therapist, Subconscious Medium, and Organization Wellness Consultant, who shares her profound insights and personal journey through the realms of entrepreneurship, self-discovery, and success.  Connect with Mira Taylor & Moon & Rune  Instagram: Mira Taylor (@mirataylorwellness) | Instagram LinkedIn: Mira Taylor | LinkedIn  Webpage: http://www.moonandrune.com/ Don’t forget to visit the website for more helpful content: https://www.behelpfulpodcast.com Start Your Side Hustle: https://www.yencil.com Follow the show's socials: LinkedIn: https://www.linkedin.com/company/behelpfulpodcast/ Instagram: https://www.instagram.com/behelpfulpodcast/ YouTube:https://www.youtube.com/channel/UC7ZNyAUhGQYfTETUJm-hnHw  --- Send in a voice message: https://podcasters.spotify.com/pod/show/behelpfulpodcast/message

Welcome back to another thought-provoking episode of the Be Helpful Podcast, hosted by Gboyega Adebayo. Join us as we dive deep into the entrepreneurial insights of Jarie Bolander, author and advocate for entrepreneurship. In the second part of this interview, Gboyega and Jarie explore the intricate landscape of product-market fit and the fascinating world of artificial intelligence. Jarie, the host of The Entrepreneur Ethos podcast, shares his wisdom on leveraging AI effectively and its shortcomings with storytelling. Discover the very real concept of "the best story wins" as Jarie unveils the significance of crafting compelling narratives in the competitive business realm. Gain a firsthand perspective on the transformational impact of AI in enhancing creativity and driving innovation. Through real-world examples and insightful anecdotes, Jarie elucidates how entrepreneurs can harness the potential of AI to free up time for more creative activities. Join us for an enlightening discussion that touches on the fundamentals of product-market fit and the evolving landscape of AI. Connect with Jarie Bolander: Webpage: https://www.jariebolander.com/ Don’t forget to visit the website for more helpful content: https://www.behelpfulpodcast.com Start Your Side Hustle: https://www.yencil.com Follow the show's socials: LinkedIn: https://www.linkedin.com/company/behelpfulpodcast/ Instagram: https://www.instagram.com/behelpfulpodcast/ YouTube:https://www.youtube.com/channel/UC7ZNyAUhGQYfTETUJm-hnHw  --- Send in a voice message: https://podcasters.spotify.com/pod/show/behelpfulpodcast/message

Join host Gboyega Adebayo in a captivating conversation with Jarie Bolander, an entrepreneur, author, and the host of The Entrepreneur Ethos Podcast. On his podcast, Jarie shares his insights on how to inspire and educate the next generation of entrepreneurs. In this episode, Gboyega and Jarie explore the transformative power of creativity and resilience in the entrepreneurial landscape. They delve into creativity and the importance of guardrails, understanding your story, and embracing constraints as catalysts for innovation. Through candid anecdotes and expert advice, Jarie sheds light on how these qualities contribute to ethical and inclusive ventures. Tune in to uncover valuable insights that will empower you to become a more impactful and forward-thinking entrepreneur. Connect with Jarie Bolander: Webpage: https://www.jariebolander.com/ Don’t forget to visit the website for more helpful content: https://www.behelpfulpodcast.com Start Your Side Hustle: https://www.yencil.com Follow the show's socials: LinkedIn: https://www.linkedin.com/company/behelpfulpodcast/ Instagram: https://www.instagram.com/behelpfulpodcast/ YouTube:https://www.youtube.com/channel/UC7ZNyAUhGQYfTETUJm-hnHw  --- Send in a voice message: https://podcasters.spotify.com/pod/show/behelpfulpodcast/message

In the second part of our interview with Ravi Kurani, the founder of Sutro, we delve into the journey of getting acquired and the pros and cons of being VC-backed or acquired by a strategic buyer. Ravi shares his perspective on funding a business and the importance of the team, emphasizing the need to manage ego and embrace the concepts of "unattachment and acceptance." We also learn about Ravi's morning routine and how he ensures that the world doesn't dictate his day. The episode concludes with advice for aspiring hardware entrepreneurs and a discussion on the misconceptions surrounding Excel financial spreadsheets and how to make them truly valuable. Join us for an insightful conversation that explores the challenges and triumphs of building and scaling a hardware business. Connect with Ravi Kurani & Sutro: LinkedIn: https://www.linkedin.com/in/kuraniravi Webpage: https://mysutro.com Don’t forget to visit the website for more helpful content: https://www.behelpfulpodcast.com Start Your Side Hustle: https://www.yencil.com Follow the show's socials: LinkedIn: https://www.linkedin.com/company/behelpfulpodcast/ Instagram: https://www.instagram.com/behelpfulpodcast/ YouTube:https://www.youtube.com/channel/UC7ZNyAUhGQYfTETUJm-hnHw  --- Send in a voice message: https://podcasters.spotify.com/pod/show/behelpfulpodcast/message