Enabling Customer Success

Marcus O’Brien is joined by long-time colleagues Stephen Hooper, Vice President of Design and Manufacturing, and Derrek Cooper, Vice President of Data and Process Management, to talk about their vision for the Fusion industry cloud.In this episode you’ll learn about how the Autodesk Design and Make Platform is leading the way for the convergence of technologies that support design and simulation processes with production and manufacturing processes. By creating an information architecture that unlocks the value of granular design data, Autodesk is enabling partners like CloudNC, Makersite, and Cadence to develop tools that continue to revolutionize the product design and manufacturing industries.And this wouldn’t be an AutoCAD Podcast episode without diving behind the scenes at Autodesk. Hear about the many ways the AutoCAD and Fusion teams collaborate to enhance your workflows with innovative automations that leverage Autodesk AI and help you focus on creating impactful designs.

Prakriti is joined by our Principal Specialist for AutoCAD and AutoCAD Specialized Toolsets, Vinod Balasubramanian, to give a peak into the Customer Success Organization at Autodesk. Learn about how the team gathers and tackles the feedback you provide on AutoCAD to help prioritize and improve the overall experience. Vinod shares some great tips and tricks for users looking to take advantage of cloud-based environments like Autodesk Docs and AutoCAD on the Web. And we learn more on his favorite feature, the Autodesk Assistant—now available in AutoCAD 2024.1.

After a short break to focus efforts on the latest release of AutoCAD, we’re joined again by Dan Whitcombe as he and Prakriti Khanna, Sr. Product Manager for AutoCAD, are invited to expand the podcast hosting team. We also get to hear from their teammate and guest, Can Anbarlilar, Sr. Product Manager for AutoCAD, as they reflect on the latest features and functionality that focuses on accelerating your creativity.

In a special after-hours session, Marcus catches up with the CAD Geek, Donnie Gladfelter. He shares his personal journey with AutoCAD, favorite features, and stories of how he challenged his initial thoughts on AutoCAD on the Web. In addition to a successful blog, Donnie continues to host one of the most popular AutoCAD classes attended every year at Autodesk University—learn more about what inspires him to teach and train every single day.

Marcus dives into the details with Dan Whitcombe, Sr. Product Manager for AutoCAD, and Nicolas Bonnet, Sr. Director of Data Science. Both work on the Autodesk teams directly responsible for the powerful machine learning and automation capabilities that drive AutoCAD towards the future of design—helping users design and draft more efficiently and proficiently. Join us as we go behind the scenes.

Recorded live from the show floor at Autodesk University 2022, we hear from Dania El Hassan, Director of Product Management for the AutoCAD product line, followed by Rob Maguire, Vice President of the AEC Design Platform. Both of our guests talk through their vision for AutoCAD—looking at how far we’ve come to where we’re going—as we continue to delight our users with new automations and collaboration features every day.

Subscribe to the new AutoCAD Podcast. Join our host Marcus O’Brien, Vice President of AutoCAD, as we premier our very first episode during Autodesk University 2022.