What Just Happened with Christine Russo

Recording from Shoptalk Fall 2026 in Nashville, Aparna Galiasso (Head of Retail & Consumer Goods Business Development North America, AWS) explains how agentic commerce is forcing retail brands to redefine their technology, data infrastructure, and cust...

Ever wonder how some retailers can offer so many products?! And endless supply of new options as trends and seasons change. I learned how Wayfair does it in this conversation with Adam Sinoway, VP of Global Head of Category Management for Wayfair. And ...

How did traditional television shopping powerhouse QVC become TikTok Shop's Seller of the Year? In this live interview from Shop Talk Fall Nashville 2026, Krystyna Taheri, SVP of Social Commerce at QVC Group, reveals how the heritage retailer embraced ...

In conversation with Michelle Crossan-Matos, Chief Brand and Experience Officer at SharkNinja. The conversation breaks down why consolidating CX, call centers, and creative operations under the Brand umbrella has been a primary growth driver for the co...

In the latest episode of the podcast, we sat down with Abhijit Dasgupta, SVP Global Demand, Digital Data and Analytics, and Chief Digital Information Officer at Mars Snacking. Abhijit oversees sales, marketing, retail, and digital commerce. In our conv...

Did you know AI doesn’t just exist in the cloud—it starts deep in the ground? At the Reuters Momentum AI 2026 Conference in Austin, Texas, Christine Russo sits down with Paul Huet, Chairman and CEO of Americas Gold and Silver (NYSE: USAS). As the only ...

The next shopper at checkout may not be a person. Agents are starting to do the searching, comparing, and recommending, which means brands now have to win over software before they ever reach a human. Florencia Ardissone, Managing Director at JPMorgan ...

In this conversation Sue McMahon and Christine Russo discuss: Why "Autonomy" is a Dirty Word in Retail (And How AI Fixes It): Merchants and planners naturally resist "black-box" decision-making, as complete, unsupervised autonomy removes human accounta...

My Favorite Quote of the Show:“ It's our secret sauce that we've been using as a differentiator always. So that's what now is op- in open that we can actually help enterprise adapt that at a very different level. As a part of these three products, it, ...

This interview is about transformation. And your you to undersand that you can transform your startup, your career, your projects. When you think you've hit a wall, you can pivot. This is exactly what the founder of ZOOM did when he was at Webex. In 20...