The Better Together: Customer Conversations Podcast

Learn how the world’s largest privately held gases specialist thrives in the dynamic industrial gases sector by responding quickly to changing market conditions. Hear Messer Chief Information Officer David Johnston and Thulium CEO Tamara McCleary discuss why end-to-end, data-driven insights are necessary and why the future belongs to data-driven organizations.

The nonprofit’s mobile-optimized solution connects its member-buyer network with the annual purchasing power of $4 trillion with women-owned businesses in 135 countries. Hear about their journey to help women-owned business level up in the global marketplace. Tamara McCleary, CEO of Thulium, sat down with WEConnect CEO and cofounder Elizabeth Vazquez, to discuss why and what it means to connect a formidable network of member-buyers with a collective annual purchasing power of $4 trillion with women-owned businesses in 135 countries.

Learn about the comprehensive solution helping customers manage their support services and government funds — because there’s no place like home.  Hear about their journey to rapidly disrupt home-based eldercare by removing the heavy lifting between service providers, customers, and the government.  Tamara McCleary, CEO of Thulium, sat down with Laura Westhorpe, General Manager at HomeMade, and Selim Ahmed, Managing Director at Bourne Digital, part of Accenture, to discuss how HomeMade built a better solution for qualifying citizens who want to stay in their home instead of a care facility.  

See how one company helps satisfy the world's almond appetite with an end-to-end solution that forecasts and flexes to avoid disruptions and improve operations for more than 3000 growers. Hear about their journey to innovate across the business, internally and externally, to create a seamless end-to-end solution that can forecast and flex to avoid disruptions. Tamara McCleary, CEO of Thulium, sat down with Blue Diamond Growers’, Steven Birgfeld, VP of Information Technology and Services, to discuss the global and business reasons that necessitated change for the world’s largest almond business so they could better serve the co-op and the customers.

See how Ukrainians refugees arriving in Poland find the assistance they need to survive using a mobile app powered by technology and purpose. Hear how EY made it their mission to rapidly build a mobile app that helps connect countless Ukrainians arriving in Poland with the resources they need to survive. Tamara McCleary, CEO of Thulium, talks with EY guests Axel Janz, Global Head of SAP Products and Innovations; Anne Sawyer Shields, Supporting next generation and Accelerating Environmental Sustainability leader Global Corporate Responsibility; and Oktavian Wagner, Head of CT Innovation, Technology, and Architecture who offer insights into the mission-driven development process in a time of war.

See how this company remains faithful to its purpose — “creating responsible prosperity for all” — which now includes an app offering employees flexible and sustainable transportation options. Bank Degroof Petercam shares how they're caring for their employees by alleviating commuting-associated stress and incentivizing sustainable transportation alternatives while also streamlining HR processes. Timo Elliott, VP and global innovation evangelist at SAP, talks with guests from Bank Degroof Petercam, Guy Spitaels, Head of HR Service Center, Payroll & Systems and Kira Zouboff, HR Business Analyst, as well as Bert Van Bree, Solution Architect, Flexso Digital focused on employee commutes to bring them back to the office, increase satisfaction, and to win the war for talent, all with an eye on sustainability.  

Hear how the league, with 32 teams in the US and Canada, has been leading the way since 1917—most recently, by implementing a cloud-based platform that tracks the carbon footprint generated across clubs and arenas. Hear how NHL Venue Metrics is helping to reduce the league’s environmental impact. The platform leverages SAP technology to protect the places where we live, work, and play. Guest host Ragunath Ramanathan, Chief Revenue Officer, SAP BTP, talks with Omar Mitchell, Vice President of Sustainable Infrastructure and Growth Initiatives at the NHL, to discuss why the NHL is dedicated to environmental stewardship. With the help of NHL Venue Metrics, they can measure and analyze the carbon footprint generated by all their Clubs and arenas across various areas, including energy and water use, waste, and recycling. Those insights inform decisions which will help protect the environment, and therefore the game, for future generations.  

Hear how the intercontinental rail, transloading, terminal, port, and logistics services business streamlined its financial planning, reporting, and forecasting using a scalable solution that starts with serving 200 field locations. Hear how Watco created a cloud-centric financial solution that scales as the company grows and contributes to its sophisticated supply chain services. Tamara McCleary, CEO of Thulium, talks with our guests from Watco, Andy Nielsen, Senior VP of Finance and Accounting, and Corey Corrick, VP of Applications. This episode covers the state of transportation services and how Watco is transforming its business with enhanced analytics and planning for the short- and long-term so that the company can go the distance. 

Hear how the backbone for global commerce is disrupting the financial services industry through digital innovation and seamless integration, increasing the GDP of the internet. Hear how Stripe is disrupting the traditional financial services industry through digital innovation and seamless integration Tamara McCleary, CEO of Thulium, talks with our guests from Stripe, Ralph Ramos, Partner Solutions Engineer, and Adi Cosma, Integration Engineer, about the digitalization of financial services and what that means to millions of Stripe customers and economies worldwide.

Hear how the multinational petroleum corporation, founded in 1953, creates a safer working environment while providing energy that drives prosperity ethically, securely, and competently. Learn how Petrobras is creating a safer working environment while providing energy that drives prosperity in an ethical, safe, and competitive way. Tamara McCleary, CEO of Thulium, talks with Marcio Magalhaes, IT structuring projects general manager at Petrobras, about how a human-centered app will continue to further the company's safety and environmental goals.