S5 Ep4: Trauma expert Katharine Manning on Responding to Distress & Creating an Empathetic Workplace

Dean Lloyd Minor welcomes legendary musician Paul Simon for a conversation about his latest album “Seven Psalms,” and what it was like to lose hearing in his left ear as he was writing and recording it. In addition to Simon’s musical influences and songwriting process, they discuss his advocacy and involvement with the Stanford Institute to Cure Hearing Loss; and they explore Simon’s views on leadership and hopes for future medical advancements.

Dean Lloyd Minor welcomes Anne Wojcicki, CEO and co-founder of 23andMe, for a conversation about how personal genetics can empower consumers to drive healthier futures. They discuss how 23andMe has evolved over nearly two decades, including pioneering direct-to-consumer genetic testing. They also explore challenges and opportunities of partnering with health care providers, the potential for genetic data to elevate preventive health care, and how AI could accelerate innovation in medicine.

Dean Lloyd Minor welcomes violin virtuoso Itzhak Perlman for a conversation about the joy of performing, the importance of practice, and how musicians hone their unique sound. They discuss the nuances of teaching music, the connection between audience and performer, and how Perlman’s musical expression has changed over a career spanning six decades. They also explore some of Perlman’s most memorable performances, including at Barack Obama’s inauguration and performing Igor Stravinsky’s Concerto in D for the legendary composer.

Dean Lloyd Minor welcomes Carolyn Bertozzi, PhD, 2022 Nobel laureate in chemistry, professor of chemistry and director of Sarafan ChEM-H at Stanford University, for a conversation about her journey breaking barriers in scientific research. They discuss how her early passion for organic chemistry laid the foundation for her prize-winning work, and how the new field that she founded, bioorthogonal chemistry, has led to the development of better diagnostic testing and targeting for medical treatments. They also explore obstacles historically faced by women and LGBTQ scientists, the importance of fostering diversity in research labs, and how curiosity-driven discoveries can change lives for the better. 

Dean Lloyd Minor welcomes veteran journalist Tonya Mosley, co-host of the National Public Radio program “Fresh Air,” for a conversation about the power of stories to connect people across communities. They discuss her experiences reporting around the country, the importance of addressing implicit bias in journalism, and her approach to conducting meaningful long-form interviews. They also explore why news literacy is essential for the youngest generation, and how her family and roots in Detroit inspired her latest podcast, “She Has a Name,” along with other personally significant works. 

Dean Lloyd Minor welcomes physician Vanessa Kerry, World Health Organization Director-General Special Envoy for Climate Change and Health and CEO of Seed Global Health, for a conversation about the broad-reaching impact of climate change on human health. They discuss global priorities for addressing the climate crisis, strategies for supporting health care workers in developing countries, and why a historic moment at the 2023 United Nations Climate Change Conference presents an opportunity for international momentum. They also explore the origins of Seed Global Health, lessons to be gleaned from its model of training and investment, and the importance of leading by example.

Dean Lloyd Minor welcomes Sally Susman, chief corporate affairs officer at Pfizer, for a conversation about the vital role of communication in executive leadership. They explore lessons from the COVID-19 vaccine rollout, the difference between misinformation and disinformation, and tips for communicating proactively. They also discuss the power of personal stories, the importance of mustering the courage to be candid, and the unexpected value of joy in corporate culture. 

In a special episode recorded in front of a live audience, Dean Lloyd Minor welcomes Chelsea Clinton, a bestselling author and an advocate for public health and early childhood education. They discuss the importance of accountability for scaling global health initiatives, and the power of storytelling to counter misinformation in science and health. They also talk about finding motivation through conscious optimism and rebuilding public trust through support of individuals, families, and communities. Along the way, they share memories of Chelsea’s time as a Stanford undergraduate and their overlapping memories of their home state of Arkansas.

Dean Lloyd Minor welcomes Katharine Manning, author, victim rights attorney, and expert on empathy in the workplace, for a conversation about how to support people in distress. They discuss the universal needs of people who have experienced traumatic situations, from being victims of a crime to losing a loved one. They also explore effective ways to respond to people who have confided problems, strategies for coping in professions that are emotionally trying, and how leaders can cultivate a culture of empathy and mental wellbeing at work.

Dean Lloyd Minor welcomes Matt Abrahams, executive communications coach and Stanford Graduate School of Business lecturer, for a conversation about how to connect and engage different audiences in a wide range of settings. They explore key principles for effective communications, the importance of focusing on audience needs, and how to prepare for spontaneous speaking opportunities. They also discuss how to build trust through collaboration, the pitfalls of going negative, and balancing the efficiency gains of generative AI with the loss of authenticity and human connection.