People, Tech and other Weirdness: English

𝗛𝗼𝘀𝘁: Vitalii Andrushko, Salesforce Community Manager, 3 years and 6 months at SoftServe 𝗚𝘂𝗲𝘀𝘁: Christina Korovai, Salesforce RnD Project Manager, 8 months at SoftServe What do Spotify and Amazon have in common? Learn about this and much more in the recent podcast episode of #SoftServe_Podcast🎧 Vitalii and Christina talk about a curious CRM system Salesforce and give their insider answers to the following questions: 📌What is Salesforce, and what does RnD do there? 📌What is the difference between an RnD Project Manager and a PM on a client project? 📌Why is this project a dream job? See you in the podcast 🙃 𝟬𝟬:𝟱𝟬 The topic intro 𝟬𝟭:𝟯𝟱 Christina about herself 𝟬𝟯:𝟯𝟯 How Christina decided to be an RnD Project Manager in Salesforce 𝟬𝟱:𝟮𝟬 What is Salesforce, and what features does it have 𝟬𝟴:𝟮𝟱 The RnD initiative in Salesforce and how they are creating 𝟭𝟭:𝟬𝟬 About implemented initiatives and existing projects 𝟭𝟴:𝟱𝟱 Differences between being an RnD project manager and a Project manager on Clients projects 𝟮𝟬:𝟰𝟱 Why this job looks like "a dream job" 𝟮𝟭:𝟯𝟬 Procrastination and the work motivation 𝟮𝟰:𝟭𝟬 Commercial perspective and value of RnD in Salesforce 𝟮𝟲:𝟱𝟬 Wrap up and final words

𝗛𝗼𝘀𝘁: Marta Halyshych, Coach, 1 year and 1 month at SoftServe 𝗚𝘂𝗲𝘀𝘁: Liubov Muntian, Language coach, 3 years 3 months at SoftServe Learning a foreign language is on our New Year resolutions list each year. And usually, that's the item we never cross out. Familiar situation? Then press play 😉 The speakers of our #SoftServe_Podcast know everything about obstacles in language learning because they are language coaches. Marta Halyshych and Liubov Muntian collected the most relevant cases and questions on this topic and gave their professional answers to them: 🎯 What is the advantage and difference of language coaching? 🎯 How to find and manage your time for studying? 🎯 And how to make the learning process pleasant and brain-friendly? Carefully! This conversation will inspire you to restart your language learning 🎓 𝟬𝟭:𝟮𝟱 Speakers and topic introduction 𝟬𝟮:𝟯𝟱 Language and life coaching: what is the difference 𝟬𝟯:𝟮𝟬 What is the advantage of language coaching 𝟬𝟰:𝟮𝟱 What is behind the fear of learning, and how does coaching helps with it 𝟬𝟳:𝟯𝟬 Not enough time for education: how to manage it 𝟭𝟭:𝟮𝟬 Motivation: I want vs. I need 𝟭𝟯:𝟯𝟱 How to turn your fears into your development 𝟭𝟲:𝟬𝟬 Coaching differences between consulting and teaching 𝟭𝟵:𝟯𝟬 Learning with native speakers: a panacea or not 𝟮𝟬:𝟮𝟬 What to do if you feel stuck in learning 𝟮𝟮:𝟭𝟬 Is language coaching ideal for everyone?

𝗛𝗼𝘀𝘁: Jakub Kepinski, Communication Expert, 2 years and 6 months at SoftServe 𝗚𝘂𝗲𝘀𝘁: Dobromir Jastrzebski, Abiliton Project Manager, 1 year 2 months at SoftServe What do project management, multiculturalism, and world cuisines have in common? Dobromir and Jakub answered an exciting question in #SoftServe_Podcast. This conversation is more like a friendly conversation in the kitchen. Dobromir was born in Poland, grew up and lived in Canada, taught English in Spain, and returned back to his homeland. So Jakub got curious and spoke with Dobromir about: 🍁 how to interact with Canadian and American cultures, 🍁how is it to move from the event field to IT, 🍁how do previous experiences affect your work routine today. The episode turned out to be a juicy mix of applicable real-life situations and tasty stories. 😁 𝟬𝟭:𝟯𝟬 Guest introduction 𝟬𝟭:𝟰𝟱 Dobs about migration to Canada and kitchen as a culture experience 𝟬𝟲:𝟬𝟬 About language and mother tongue 𝟬𝟳:𝟯𝟬 How understanding different cultures help in PM's work 𝟭𝟬:𝟱𝟬 Metaphors of being multicultural 𝟭𝟯:𝟬𝟬 European "mental software" about Canada 𝟭𝟱:𝟬𝟬 About moving from Canada to Poland 𝟭𝟴:𝟮𝟬 Canadian "mental software" about Eastern Europe 𝟮𝟯:𝟰𝟬 CAN culture vs. USA culture: communication tips 𝟮𝟴:𝟰𝟬 Cultural guidelines in Canada 𝟯𝟭:𝟰𝟱 Project Management and transition into IT 𝟯𝟲:𝟭𝟱 Dobs definition of PM 𝟯𝟵:𝟯𝟱 Funny stories on a cultural basis 𝟰𝟰:𝟯𝟬 Teaching experience in Spain 𝟰𝟳:𝟮𝟬 How teaching skills help in daily PM's work 𝟱𝟮:𝟬𝟬 Summary and adieus

𝗛𝗼𝘀𝘁: Jakub Kepinski, Communication Expert, 2 years and 5 months at SoftServe 𝗚𝘂𝗲𝘀𝘁: Martin Graeber, Enterprise Solutions Principal, 8 months at SoftServe What would happen if you invited a communication expert and a person from another culture to one room? They'd record a new #SoftServe_Podcast episode about different cultural backgrounds and experiences, stories about it, and personal insights. Jakub Kepinski talked with Martin Graeber, who is German, about: 📌Can culture be learned, or does it come with experience? 📌How to get comfortable in a new environment and understand new culture? 📌And whether German people are afraid of new things or changes? You'll also hear the main points from the book about the cultural map📚. Enjoy! 𝟬𝟭:𝟬𝟬 Guest introduction 𝟬𝟭:𝟱𝟱 Last read book 𝟬𝟯:𝟮𝟱 Martin about his profession 𝟬𝟯:𝟱𝟱 Short quiz 𝟬𝟲:𝟱𝟱 An anecdote about punctuality in different countries 𝟬𝟴:𝟭𝟱 Can culture be learned, or does it come with experience? 𝟬𝟵:𝟮𝟱 When Martin has to adapt his cultural behavior 𝟭𝟭:𝟱𝟬 Lessons from consulting career 𝟭𝟱:𝟯𝟱 How to understand a new culture? 𝟭𝟵:𝟱𝟱 Are German people afraid of new things or changes? 𝟮𝟯:𝟬𝟬 The best piece of advice Martin has ever been given 𝟮𝟲:𝟭𝟲 The role of culture in different companies 𝟮𝟳:𝟯𝟬 Lessons you can learn from Martin 𝟮𝟵:𝟬𝟳 Main takeaways from reading The Culture Map by Erin Meyer

𝗛𝗼𝘀𝘁: Tetyana Hrynovetska Communication Experts Team Manager, 15 years at SoftServe 𝗚𝘂𝗲𝘀𝘁: Iryna Il`kiv, Communication Expert, 11 years and 8 months at SoftServe Have you ever looked at communicating with a client through the prism of national values? No? Then it might be the time 😎 Yes? You've got the experience to build on. Our communication experts shared vivid examples from their observations of how cultural affiliation affects clients' expectations and perceptions. And what steps can we take to develop our cooperation and bring the desired results for both parties. 𝟬𝟭:𝟬𝟬 Guest and topic announcements 𝟬𝟭:𝟰𝟬 About Iryna and Tetyana 𝟬𝟰:𝟬𝟱 Right relations building with customers 𝟬𝟱:𝟰𝟬 How to be convincing with customers 𝟬𝟳:𝟭𝟬 About the successful pitching of your idea 𝟭𝟭:𝟭𝟬 Culture values inside the teams: common questions 𝟭𝟰:𝟰𝟱 The role of culture in communication with the customer 𝟭𝟲:𝟬𝟱 How to meet the expectations of the customer 𝟮𝟬:𝟮𝟬 Appreciations and compliments: how to express them and how to react

𝗛𝗼𝘀𝘁: Tetyana Hrynovetska Communication Experts Team Manager, 15 years at SoftServe 𝗚𝘂𝗲𝘀𝘁: Svitlana Voitkiv, Communication Expert, 3 years and 7 months at SoftServe Globalization has opened the door for both businesses and employees. We work from anywhere in the world and with people from different countries. But how to build communication in a team if there are specialists of different nationalities? Find the answer to this question in this episode of #SoftServe_Podcast. Our communication experts Svitlana Voitkiv and Tetyana Hrynovetska talk about: 🌎What is national culture, and how does it affect team communication? 🌎How does our national culture manifest itself in what we are motivated by in our work? 🌎How do we react to conflict situations and ask questions? The conversation is based on real cases, so you can draw analogies between the mentioned stories and your experience. 𝟬𝟭:𝟬𝟱 Topic announcement 𝟬𝟭:𝟰𝟬 About Svitlana and Tetyana 𝟬𝟯:𝟬𝟬 The role of national culture inside the team 𝟬𝟱:𝟮𝟱 About the differences in formulating messages 𝟬𝟲:𝟰𝟬 Thinking patterns and how they manifest 𝟬𝟵:𝟮𝟱 About misunderstandings and conflicts 𝟭𝟭:𝟰𝟬 How to avoid misunderstandings 𝟭𝟯:𝟱𝟬 Culture-specific about the use of questions 𝟭𝟳:𝟯𝟬 Insights about the role of national culture 𝟮𝟮:𝟬𝟬 What does it means to be "consensus-driven"

𝗛𝗼𝘀𝘁: Jakub Kepinski, Communication Expert, 2 years at SoftServe 𝗚𝘂𝗲𝘀𝘁: Oleksandr Mykhalchuk, Director of Cloud & DevOps Services, 1 year and 10 months at SoftServe More than 50% of professions that will be relevant in 10 years have not even appeared, and the old ones will be transformed. How to prepare yourself for the professions of the future? Jakub and Alex gave us some food for thought on this issue and covered the following topics: 🔮Why are transferrable skills so essential? 🔮What does it take to grow an "employee of the future?" 🔮What do company employees and entrepreneurs have in common? 𝟬𝟭:𝟭𝟱 Introduction of Alex 𝟬𝟭:𝟯𝟱 Alex about his Weirdness 🙂 𝟬𝟮:𝟱𝟳 Story from Jakub about the "jobs that don't exist" 𝟬𝟰:𝟭𝟱 Forecast of future professions 𝟬𝟵:𝟭𝟱 About transferable skills 𝟭𝟰:𝟬𝟱 What does it takes to grow an "employee of the future?" 𝟭𝟳:𝟱𝟬 The concept of "knowledge workers" and the need for constant learning 𝟮𝟳:𝟰𝟱 Company worker and entrepreneur: what are similar features? 𝟯𝟱:𝟮𝟱 Why is it worth taking a risk?

𝗛𝗼𝘀𝘁: Jakub Kepinski, Communication Expert, 2 years at SoftServe 𝗚𝘂𝗲𝘀𝘁: Nikolay Markov, Abiliton Cloud Architect, 1 year and 7 months at SoftServe We spend about 50-80% of our workdays communicating. But are we sure we do that effectively? Jakub Kepinski and Nikolay Markov talk about the role of communication at work and shared the most powerful communication lessons life has given. In this podcast episode, you'll hear: 🌞How to move and survive in a big company? 🌞How to work with people who are afraid of changes? 🌞How to differentiate yourself from your competitors? Listen to the podcast and share your communication stories in the comments 😉 𝟬𝟭:𝟯𝟱 Introduction of Nikolay 𝟬𝟮:𝟰𝟱 Biggest communication lessons in a speaker's career 𝟬𝟰:𝟰𝟱 Does the company size matter? 𝟬𝟲:𝟰𝟬 Working culture in big companies 𝟬𝟴:𝟱𝟬 How to move and survive in a big company? 𝟭𝟭:𝟬𝟬 Mentoring at work and Nikolay's experience 𝟭𝟮:𝟯𝟬 Importance of audience and anecdote about it 𝟭𝟱:𝟭𝟬 How to work with people who are afraid of changes? 𝟭𝟴:𝟱𝟱 Bits of advice for those who are promoting very fast 𝟮𝟭:𝟮𝟱 Nikolay's most positive feedback from a client 𝟮𝟯:𝟰𝟱 About exciting moments while starting new projects 𝟮𝟳:𝟰𝟬 How to differentiate yourself from your competitors? 𝟯𝟭:𝟭𝟱 Sum-up by Jakub

𝗛𝗼𝘀𝘁: Jakub Kepinski, Communication Expert, 2 years at SoftServe 𝗚𝘂𝗲𝘀𝘁: Lukasz Boduch, Cloud Architect, 1 year and 4 months at SoftServe "The first rule of Fight Club: You do not talk about Fight Club". We are sure you know that 🥊 But what are the unspoken rules of a successful job interview? Jakub Kepinski, in their conversation with Lukasz Boduch, highlights the most helpful recommendations for a job interview: 🟢Demonstrating soft and hard skills in an interview 🟢The power of productive feedback 🟢Small tips and tricks for a successful interview The information you'll hear in this episode of #SoftServe_Podcast will help you land your dream job or excel at your position. 𝟬𝟭:𝟭𝟬 Guest intro 𝟬𝟮:𝟱𝟬 Thematic anecdote: who would you hire out of two soldiers? 𝟬𝟲:𝟭𝟬 The 1st rule of the Fight Club and the rules of interviews for both sides 𝟭𝟮:𝟱𝟬 Role of soft and hard skills during the interview 𝟭𝟱:𝟮𝟬 The incredible power of feedback: practical tips 𝟮𝟮:𝟯𝟱 What does Lukasz find interesting in the interview process? 𝟮𝟲:𝟱𝟬 Tips and tricks for a successful interview 𝟯𝟮:𝟬𝟬 Sum-up from Jakub

𝗛𝗼𝘀𝘁: Andrii Gorbenko, Lead R&D Promotion Consultant, 1 year and 6 months at SoftServe 𝗚𝘂𝗲𝘀𝘁: Anna Sheremetieva, R&D Product Manager, 9 months at SoftServe "Imagine, you can touch untouchable things," - said Anna Sheremetieva, Senior R&D Product Manager at SoftServe. No, it's not an invention. It's a real haptic technology that you can use in healthcare, entertainment, therapy, etc. Together with Andrii Gorbenko - R&D Lead, they talked in detail about: 🔗What is haptics technology? 🔗What is the E-texture project about? 🔗In which areas will be this technology the fastest to use? 🔗How to be a productive PdM if you work in the innovation industry? Don't miss out and listen to the new episode about thе 4D world. Who knows, maybe you'll deal with this soon😎 01:40 - Anna about her background and transition to R&D 07:20 - What is haptic technology, and how it works 12:20 - About the commercialization of this sphere 18:00 - How previous experience helps to dive into new projects smoothly 22:10 - What it's like to be a product owner in an innovative project 24:50 - E-texture project and what is it about 31:25 - E-texture technology: where to use? 36:20 - What are the benefits of this technology in healthcare and therapy? 38:15 - How to verify and validate industries, which should be in focus 45:00 - Marketing side and project results 49:40 - Story about the first demo request (lead) 57:10 - What is the future of the E-texture project 01:03:20 - Bits of Advice for PdM's in innovative industries 01:07:20 - General trends in haptics and human-computer interaction 01:09:40 - Outro