NBDA: Bicycle Retail Radio

It's time for a retailer walk-through!Our Retailer Design Flex episode of Bicycle Retail Radio features Brian from Fixture Lab and NBDA President, Heather Mason as they tackle retailer flow and design issues. Special guest Gillian Forsyth, Owner, BFF Bikes in Chicago."I love, Gillian, that you're willing to be vulnerable and let us walk through your store." - Brian, Fixture LabFor the best experience, watch this episode on our YouTube channel.Support the show

What do Aventon, Bikeflights, Citrus-Lime, and Hollywood Racks have in common? They’re all 2026 recipients of the NBDA’s Distinguished Supplier Award, and they all support Specialty Bicycle Retailers with best-in-class products, service, and support.In this episode of Bicycle Retail Radio, we’re joined by four of this year’s Distinguished Supplier Award recipients: Sean Kneale of Hollywood Racks, Jessica Hill of Aventon, Michael Potter of Bikeflights, and Lewis Sharratt of Citrus-Lime.We talk about what supplier-retailer partnership looks like in practice, what these suppliers have learned from working directly with retailers, and how each approaches support in its own way.We’ll also look ahead to the 2027 Supplier Excellence Awards and what suppliers can expect from next year’s program.Support the show

What makes a helmet truly protective, and how can bike shops bring that story to the sales floor? Jason “Yoda” Aven, National Sales Manager at Kali Protectives, joins Bicycle Retail Radio to talk about Kali’s unconventional approach to helmet design, its deep relationships with Specialty Bicycle Retailers, and the technology behind its latest products, including the new Kru.We also get Jason’s take on what’s changing in the retail landscape, connecting in-person, what suppliers and dealers can do better together, and what’s next for Kali.Support the show

Did you miss our September panel?The Retailer-Focused E-Bike Safety & Standards Panel meets three times per year for a 60-minute session, covering two timely topics selected from member input.The NBDA regularly brings together industry experts to address risks, concerns, and best practices in lithium-ion battery and e-mobility device safety, standards, and compliance. With the rapid growth of e-mobility, retailers, suppliers, and consumers alike face evolving risks, regulations, and standards that demand clarity and alignment.Our goal is to bring retailers, suppliers, advocacy organizations, and technical experts together in panel discussions focused on practical solutions that enhance safety, support compliance, and protect both businesses and riders.Support the show

The NBDA News Hour focuses on the news and articles contained within The Micromobility Reporter, getting a more in-depth view from a firsthand seat with the experts on the Human Powered Solutions team.The team at Human Powered Solutions has over 245 years of experience and are considered data wizards. Their monthly newsletter The Micromobility Reporter is a dynamic resource for the industry, featuring timely news and in-depth analysis about the latest in human-powered transportation, including bicycles, e-bicycles, e-scooters, and ride share. Included is a focus on supply chain issues, technology, and both business and consumer trends that drive the marketplace.Support the show

What happens when a bike shop grows, changes, or takes on new categories? In this episode of Bicycle Retail Radio, Jo Ann Betty and Rebecca Martinez, Bicycle Specialists with ISU Marvin Insurance, share what they’ve learned from working with Specialty Bicycle Retailers of all shapes and sizes.From opening a business and expanding into e-bikes, rentals, and new services to managing everyday risks, tune in to learn about the insurance considerations every retailer should understand.Support the show

NBDA Executive Director Heather Mason returns with Bicycle Retailer and Industry News, for the third installment of the BRAIN Quarterly News Hour — breaking down the biggest stories shaping specialty bike retail.Support the show

Missed our Growing Ridership panel this August? Listen now in this week's Bicycle Retail Radio episode.This panel brings proactive thoughts on solutions that could facilitate growth in ridership numbers and a return to cycling. Panel lead members have been organized to represent retailers, suppliers, and select industry experts, all who have committed to being proactive and opting to take part in this forum and to provide actionable items for the industry at large to take initiative on through all media outlets and related messaging.Support the show

Andreas Gabrielsen, owner of Gradient Bike Shop, shares how he transformed a basement bike repair side project into a successful mobile bicycle service business in southern New Jersey.We discuss rethinking the traditional bike shop model, creating trust through transparency, serving the growing e-bike market, and building a business around exceptional customer experience.Support the show

The NBDA News Hour focuses on the news and articles contained within The Micromobility Reporter, getting a more in-depth view from a firsthand seat with the experts on the Human Powered Solutions team.The team at Human Powered Solutions has over 245 years of experience and are considered data wizards. Their monthly newsletter The Micromobility Reporter is a dynamic resource for the industry, featuring timely news and in-depth analysis about the latest in human-powered transportation, including bicycles, e-bicycles, e-scooters, and ride share. Included is a focus on supply chain issues, technology, and both business and consumer trends that drive the marketplace.Support the show