Lean Six Sigma Bursts podcast

E123: Applying Net Promoter Score (NPS) to a Zero Waste Conference (Audio by AI)

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In this episode, I share a clip from the book chapter I wrote for "Lean Six Sigma for Good: Lessons from the Gemba" Volume 1. I explain how I used net promoter score (NPS) to assess the attendee feedback of a fundraising conference I helped organize.

By the way, this entire podcast was spoken by my AI voice created by Eleven Labs.


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