During the nearly 18 months of constant anxiety, stress and fatigue, the pandemic has affected the global population in unimaginable ways. For millions, the line between work and life has been blurred, and there should be no shame in admitting that our wellbeing is sometimes suffering.
On the latest episode of "Inside the Circles,” host Latoya Bennett-Johnson chats with Mastercard's Chief People Officer Michael Fraccaro about the company’s approach to wellness: “We put our hand on people's back, not in their face,” he says.
Even before the pandemic, wellbeing was a priority for Fraccaro. He noticed employees working long hours and travelling a lot, but there seemed to be a stigma against speaking up about feeling overwhelmed, he says.
Once the lockdown hit, Fraccaro recognized that keeping the workforce happy and healthy was a key priority, so he and his team implemented meeting-free days to combat Zoom fatigue, shorter summer hours on Fridays and global benefits including COVID leave for employees to recover from the disease, to care for others, or to get vaccinated.
Fraccaro says it has been an unprecedented year, and this whole wellness journey for employees comes down to a few key attributes: "Take care of yourself and find out what works for you," he says. "Look out for each other and then focus on what matters."
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