A Simple Automated Customer Experience Improvement

Many firm owners work too much without a break. In this episode, I'll share a system to boost your profits while cutting your work hours.

Discovery calls are set up with potential clients to assess and secure new business. Learn what you need to focus on to be more successful.

A lot of firms struggle with their marketing. In this episode, I shared a marketing strategy that might be inefficient but works.

When I was running Xen Accounting, I also had my fair share of mistakes. Check out these mistakes and what should I have done instead.

Explore common client frustrations with accounting firms and learn how to avoid them. Get actionable advice in this episode.

Designing an effective sales process can be tough. In this episode, I'll explain what my sales process looked like and why I made it that way.

Level up your firm's customer experience with these three effective methods to gather and understand client feedback.

Unlocking systematization in your firm can help you scale your business much more easily. In this episode, we’re going to be talking about productized services, what they are, why your firm should be using them, and how to get started.

Getting traction in your business is very important. Discover the ways you can improve yours to be on a closer path to success.

It's important to know what your competitors are up to. But let's discuss why you should focus on your own personal growth instead.