Dial In: Navigating The Customer Service /Call Center Industry podcast

Dial In: Navigating The Customer Service /Call Center Industry

Muzick Hairston

S'abonner
Partager
I will be providing information on how to navigate the customer service call center industry.

7 épisodes

  • Dial In: Navigating The Customer Service /Call Center Industry podcast

    Episode 6:Little Things To Remember

    28/12/2020

    10:06

    In this episode I provide some things to keep in mind when calling into customer service. 
  • Dial In: Navigating The Customer Service /Call Center Industry podcast

    Episode 5 Quality Assurance

    06/12/2020

    8:31

    In this episode I discuss Quality and Assurance and how it affects the customer service representative and the customer.
  • Dial In: Navigating The Customer Service /Call Center Industry podcast

    Ne ratez aucun épisode de “Dial In: Navigating The Customer Service /Call Center Industry” et abonnez-vous gratuitement à ce podcast dans l'application GetPodcast.

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  • Dial In: Navigating The Customer Service /Call Center Industry podcast

    Episode 4:The Answers That You give

    24/11/2020

    6:03

    This episode is about the answers that you give during an interaction with a customer service representative
  • Dial In: Navigating The Customer Service /Call Center Industry podcast

    Episode 3 : Questions To Ask

    24/09/2020

    8:37

    In this episode I discuss the questions to ask during the interaction with the customer service representative.
  • Dial In: Navigating The Customer Service /Call Center Industry podcast

    Episode 2 : Verification

    24/11/2019

    5:59

    In this episode I talk about the verification process involved when calling in to a call center
  • Dial In: Navigating The Customer Service /Call Center Industry podcast

    Dial In: Navigating The Customer Service /Call Center Industry (Trailer)

    24/11/2019

    0:47

  • Dial In: Navigating The Customer Service /Call Center Industry podcast

    WELCOME Back!!! EPISODE 1

    17/10/2019

    2:06

    This is an intro to my next segment that I will be discussing and providing information

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