American Express’ Monique Herena on embracing change

Stepping outside of our comfort zones is where growth begins. As Monique Herena, chief colleague experience officer at American Express, puts it, change is both necessary and challenging. She offers practical strategies for helping leaders navigate change, and what to do with leaders who aren't on board. She also shares how American Express has navigated flexible work, and why it's important for everyone, including individual contributors, to model values and leadership behaviors. Share a time you stepped outside your comfort zone at work with me. E-mail me at [email protected]. Enter the code "Better2024" and get $200 off the Great Place To Work For All Summit: For All Summit 2024 | Great Place To Work® Subscribe to the Great Place To Work company culture newsletter. Want to join our Great Place To Work community? Learn more about Certification. For a transcript of this episode, visit American Express’ Monique Herena on Embracing Change at Work | Great Place To Work®.

Feeling stuck? It might be your fear of failure. Amy Edmondson, Novartis professor of leadership and management at Harvard Business School, joins us to talk about her new book, “The Right Kind of Wrong: The Science of Failing Well”— the 2023 Business Book of the Year. Renowned for her research on psychological safety, Amy talks about failing well, what types of failures to avoid, and why high performing teams report more errors than lower performing teams. Companies that learn from failures are also more likely to be innovative and agile. Enter the code "Better2024" and get $200 off the Great Place To Work For All Summit: For All Summit 2024 | Great Place To Work® Subscribe to the Great Place To Work company culture newsletter. Want to join our Great Place To Work community? Learn more about Certification. For a transcript of this episode, visit Amy Edmondson on How Failing Well Can Help Companies Thrive | Great Place To Work®

Ric Campo and Keith Oden, CEO and president, respectively, of Camden Property Trust share their approach to building a company culture centered around care. This philosophy has boosted employee engagement and satisfaction, and contributed to the company's business success. We explore how Camden fosters a caring environment and how they've addressed challenges like maintaining a strong company culture during difficult times. They also shared their approach to workplace flexibility in an industry where flexibility hasn't been the norm. Enter the code "Better2024" and get $200 off the Great Place To Work For All Summit: For All Summit 2024 | Great Place To Work® Subscribe to the Great Place To Work company culture newsletter. Want to join our Great Place To Work community? Learn more about Certification. For a transcript of this episode, visit Camden’s Ric Campo & Keith Oden on Building a Culture of Care | Great Place To Work®

Feeling unseen and unheard at work? You're not alone. But what if your workplace felt like a place where everyone belongs and thrives? Join Yolanda Friend, inclusion & diversity lead at Accenture North America, as she shares powerful insights and actionable steps to create a more inclusive culture. From the importance of mentors and sponsors to the everyday micro-experiences that make a difference, Yolanda's practical tips will inspire you to champion belonging and unlock your employees’ full potential at work. Learn why having a diverse workforce is good for business. Plus, get a sneak peek into Yolanda's mentor's new book, “Unwavering,” filled with invaluable career and life lessons. Enter the code "Better2024" and get $200 off the Great Place To Work For All Summit: For All Summit 2024 | Great Place To Work® Subscribe to the Great Place To Work company culture newsletter. Want to join our Great Place To Work community? Learn more about Certification. For a transcript of this episode, visit Accenture's Yolanda Friend on How to Create Inclusive Workplaces | Great Place To Work®

Michael Matthews, chief diversity and corporate responsibility officer at Synchrony, talks about the power of vulnerability among leaders, and how it can help build trust and create a more inclusive workplace culture. He shared how leadership is evolving at Synchrony, and what it means to be seen at work. And he opened up about how he built a strong relationship with his CEO and CHRO — and how you can do the same. Enter the code "Better2024" and get $200 off the Great Place To Work For All Summit: For All Summit 2024 | Great Place To Work® Subscribe to the Great Place To Work company culture newsletter. Want to join our Great Place To Work community? Learn more about Certification. Learn more about The Great Transformation: The Great Transformation Is as 'Close to a Blueprint For the Future of Work as Anything We've Seen' | Great Place To Work® For a transcript of this episode, visit Synchrony’s Michael Matthews on Vulnerability in Leadership | Great Place To Work®

Tina Jones, senior VP of global HR at Cadence, walks us through how and why Cadence ties the top 100 leaders’ bonuses to their ability to create and support more equitable teams.   She shared what every HR pro can do today to make inclusion groups — or employee resource groups — essential to the business.   You’ll also learn what traits and skills she thinks HR pros need. Let us know what you think in the comments!   Enter the code "Better2024" and get $200 off the Great Place To Work For All Summit: For All Summit 2024 | Great Place To Work®   Subscribe to the Great Place To Work company culture newsletter.   Want to join our Great Place To Work community? Learn more about Certification.   For a transcript of this episode, visit Cadence’s Tina Jones on the Power of Inclusion Groups & Top HR Skills | Great Place To Work®   Learn more about The Great Transformation: The Great Transformation Is as 'Close to a Blueprint For the Future of Work as Anything We've Seen' | Great Place To Work®  

Kelly Jones, chief people officer at Cisco, talks about how the company makes hybrid work successful for all teams -- and how you can do the same. Hear new research on the impact of return-to-office mandates, and the five questions people managers at Cisco ask in every check-in. Plus, she shared the secret to making the Fortune 100 Companies to Work For® List. Want to join our Great Place To Work community? Learn more about Certification. Join us at the company culture event of the year! Enter the code "Better2024" and get $200 off the Great Place To Work For All Summit: For All Summit 2024 | Great Place To Work® Subscribe to the Great Place To Work company culture newsletter. For a transcript of this episode, visit Cisco’s Kelly Jones on Making Hybrid Work Successful | Great Place To Work®.

Dr. BJ Fogg, founder and director of Stanford's Behavior Design Lab, and author of The New York Times bestseller, “Tiny Habits,” talks about how to change behavior in the workplace. He applies his behavior model to common workplace scenarios like listening better, making time to meet with your people, and persuade your boss to sign-off on a culture initiative. He shares his favorite habits, and the No. 1 habit he recommends we all start today. If you like what you hear on the podcast, be sure to subscribe to our company culture newsletter. For a transcript of this episode, visit Stanford’s BJ Fogg on Behavior Change and How to Listen Better at Work | Great Place To Work®.

Alexi Robichaux, co-founder and CEO of BetterUp, talks about the most powerful way to recognize your people, the importance of inner work, and the connection between meaningful work and giving extra on the job. You’ll hear him talk about why we should stop thinking of management as supervisors and more as catalytic converters, and the three jobs everyone has at BetterUp. (Hint: the job you’re hired for is last on the priority list.) You’ll also learn about the Camino de Santiago trail—a pilgrimage across Spain—and how that experience influenced Alexi’s approach to culture. If you like what you hear on the podcast, be sure to subscribe to our company culture newsletter. For a transcript of this episode, visit Alexi Robichaux on the Power of Special Recognition at Work | Great Place To Work®

Jen Fisher, chief well-being officer at Deloitte, shares her burnout experience, signs she ignored, and the impact that workplace friendships and in-person connection have on our mental health, productivity, and retention. She talks about the No. 1 thing you should do before starting any well-being program, and how to help remote workers combat loneliness. If you like what you hear on the podcast, be sure to subscribe to our company culture newsletter. For transcript of this episode, visit Jen Fisher on burnout and the power of social connection and friendships at work | Great Place To Work®