124. Working with High-Profile Clients, Providing Exceptional Service & Empowering Your Team with Audrey Saccone

As creatives, we often find ourselves juggling multiple projects, ideas, and responsibilities, which can lead to stress and burnout. But what if I told you that by implementing just a few key habits, you could not only enhance your productivity but also enjoy the process more? These habits are not one-size-fits-all; they can be tailored to fit your unique lifestyle and creative process. So, if you're ready to unlock your full potential and create with greater ease and joy, this episode is packed with actionable insights just for you! LINKS: Get Black Friday Early Access: https://delightful-glade-81121.myflodesk.com/aumpsi8hp0 Apply to Designed to Scale: https://byoliviaaustin.com/designed-to-scale

Are you chasing clients down to pay their invoices every month? Do you feel like your finances are all over the place and it's hard to predict your monthly revenue? Or do you just want a simpler way to get paid every single month without any hassle. Over the years of running my Current, I've tried multiple different payment methods. Split payments when project phases are completed, monthly installments whatever date the client started working with us, the list goes on! Some of those worked, but most of them didn't because they weren't scalable and left a big question mark on what my revenue would look like for months ahead. In today's episode I'm sharing the super simple payment structure I have setup in my business that makes invoicing stress-free, no matter how many clients we have at once, and ensures we always get paid on time. WORK WITH ME: https://byoliviaaustin.com/designed-to-scale https://byoliviaaustin.com/designed-to-scale https://www.instagram.com/byoliviaaustin

Audrey Saccone is a multifaceted marketer, technologist, and entrepreneur. After beginning her career at OPERA America, Audrey's work in email marketing, front-end development, and event operations laid the groundwork for her work with leaders including Marie Forleo and Sophia Amoruso. As a part of those teams, she led significant projects including the sold-out NYC book launch for Forleo’s "Everything is Figureoutable" and the premier launch of Amoruso’s Business Class, earning over $1 million in revenue. LINKS: https://www.audreydigital.co/ https://www.instagram.com/audreysaccone/

If you’re a parent, entrepreneur, or anyone trying to balance multiple roles, you know how challenging it can be to manage your time effectively while keeping stress at bay. Since having Lila, I’ve had to get really intentional about how I structure my work week. I’m a firm believer that you don’t need to work around the clock to be successful. In fact, by working part-time with a solid plan, I've been able to achieve more, stay productive, and feel less overwhelmed than ever before. In today's episode, I’m breaking down exactly how I structure my part-time work week to maximize productivity while minimizing stress. But before we dive into the details of my schedule, I want to share some key principles that have made this approach possible—clear goals, smart planning, and realistic priorities. LINKS: https://byoliviaaustin.com/designed-to-scale https://byoliviaaustin.com/studio-growth-accelerator https://www.instagram.com/byoliviaaustin/

In this episode we'll dive into key strategies for an effective client onboarding process for designers. Learn how to streamline your workflow with an essential onboarding email, a simple client hub in ClickUp, and a crucial kickoff call to set clear boundaries and avoid miscommunication. Olivia also shares valuable tools like a client video portal using Kajabi or Loom, and resources from her online shop including email templates and client folder templates. LINKS MENTIONED: $500 off Studio Growth Accelerator (24 hours only) https://byoliviaaustin.com/studio-growth-accelerator-limited-offer Apply for Designed to Scale Mastermind 2025: https://byoliviaaustin.com/designed-to-scale ** Use code BTD10 for 10% off!** ClickUp Client Folder: https://byoliviaaustin.com/clickup-client-folder-template Email templates: https://byoliviaaustin.com/emailing-made-easy-easy-template-bundle

In this episode of Behind the Design, I’m diving into a topic that’s been on many designers’ minds—how to bounce back after a slow season in business. This year has been challenging for many, including myself, as my studio, Current, saw a slower-than-usual July and August.While it’s comforting to know we’re not alone, at the end of the day, we still need to make money and keep the business moving forward. So, in today’s episode, I’m sharing four practical strategies you can start implementing right away to regain momentum and finish the year strong. Plus, I’ll share a little about my personal experience and the lessons I’ve learned over the years on how to navigate these slower periods. Mentioned in this episode: Goals by Design Mini-Course Studio Growth Accelerator

Join me as I celebrate seven years in business, from starting in 2017 to going full-time in 2019 to today. In this episode, Olivia dives into the seven crucial lessons she's learned over the years, touching on resilience, daily habits, the importance of knowing your numbers, and more. Olivia also offers practical advice for new entrepreneurs and reflects on her vision for the future. Don't miss out on inspiring insights and valuable tips to help you thrive in your business journey. LINKS: https://byoliviaaustin.com/studio-growth-accelerator https://www.instagram.com/byoliviaaustin/

In this episode,I dive deep into the behind-the-scenes experience of launching my first course, Studio Growth Accelerator. I cover the entire journey from preparation to execution, including successes, challenges, and valuable lessons learned. Whether you're thinking of creating a passive income stream in your business or are curious about different marketing strategies, find out what worked, what didn't, and how you can apply these game-changing insights to your own business. LINKS: Studio Growth Accelerator waitlist - https://delightful-glade-81121.myflodesk.com/mqtmd5tdlk Free Quiz: What's Holding You Back from Hitting 6 Figures - https://byoliviaaustin.com/six-figure-designer-quiz Kay's Sales & Marketing Lab Waitlist - https://kacmarketing.co/lab

In this episode, we're ditching hustle culture and going in-depth on what it actually takes to work less and make more as a brand and website designer. Forget the hustle—it's time to discover how strategic shifts in your business can lead to more freedom and higher profits. We’ll debunk the myths of hustle culture and explore the essential steps to streamline your processes, attract high-paying clients, and finally break through that income ceiling. Plus, I’ll share actionable tips and real-life success stories that prove you can achieve financial freedom without burning out. Ready to transform your business? Tune in to learn how you can make it happen, and get a sneak peek into how my Studio Growth Accelerator course can guide you every step of the way. LINKS: https://byoliviaaustin.com/studio-growth-accelerator **[USE CODE: BTD10 for 10% off SGA!!!!]** for podcast listeners only!

The path to my first six figures as a brand and website designer was rocky and in the 7 years of building, running and scaling my design studio haven't been linear. However, once I ditched what wasn't working and refined what was, my business and LIFE changed forever. In today's episode I'm breaking down the 5 Pillars of a Multi-Six Figure Design Studio to help you hit this milestone in your design career and accelerate your growth. What's Holding You Back From Hitting 6 Figures as a Brand & Website Designer? Take the quiz to find out → https://byoliviaaustin.com/six-figure-designer-quiz