Understanding the 2025 HCAHPS Changes: Improving Patient Experience Measures

In this episode, Erin Drinkwater, Chief of Government Relations and Strategic Partnerships at MetroPlusHealth discusses her background, the initiatives at MetroPlusHealth focused on enhancing healthcare access and equity for New Yorkers, and the organization’s strategic priorities, including their integrated behavioral health services and the Food as Medicine program.

Join Scott Becker on the Becker's Healthcare Podcast as he interviews Dr. Danial Nadeem, Internal Medicine Physician & Bariatrician at Geisinger Medical Center. Dr. Nadeem shares insights on the latest advancements in weight loss treatments, the impact of GLP-1 medications, and the ongoing importance of diet and lifestyle in effective weight management. Tune in for an informative discussion on the evolving landscape of obesity treatment.

In this episode, Nisha Mehta, MD, the Founder of Physician Community and Physician Side Gigs, engages in an in-depth discussion with Scott Becker about the complexities of the current and future landscape of physician staffing.

In this episode of the Becker's Healthcare Podcast, Laura Dyrda speaks with Omar Reid, Executive Vice President and Chief People Officer at Harris Health System. Omar shares insights into his extensive background in HR, discusses the evolving role of Chief People Officers in strategic decision-making, and explores the impact of AI and technology on healthcare workforce dynamics.

In this episode, Dr. Richard Pratley, Medical Director at AdventHealth Diabetes Institute, discusses a groundbreaking study on Ozempic. Dr. Pratley shares insights from the global FLOW study, highlighting Ozempic's potential to reduce chronic kidney disease progression, cardiovascular events, and overall mortality in high-risk patients with type 2 diabetes.

In this episode, Molly Gamble interviews Wayne Gillis, Market CEO, Surgery Partners, Inc, about the evolving landscape of U.S. healthcare, emphasizing the impact of the post-pandemic workforce shift and the integration of AI. Wayne shares insights on the challenges and advantages of their syndicated model, highlighting the importance of physician partnerships and continuous improvement in driving quality outcomes and financial success.

This podcast discusses the upcoming changes to the HCAHPS survey in 2025, focusing on why these updates are happening and how they will benefit patients and healthcare providers. We are joined by Susan Edgman-Levitan, Executive Director of the John D. Stoeckle Center for Primary Care Innovation at Massachusetts General Hospital, and Kayce Kovanda, Corporate Compliance Communications manager at NRC Health, explore the impact of these changes on response rates and best practices for organizations to adapt effectively and maintain a focus on quality care.This episode is sponsored by NRC Health.

Struggling to find the right mix of staff for your healthcare facility? This episode explores how advanced analytics and integrated technology solutions can help you build flexible internal agencies and float pools. Learn from Liz Cunningham and Holly Holz of AMN Healthcare about the latest trends in workforce management, the power of AI in staff scheduling, and how to seamlessly integrate your internal resources with existing systems.This episode is sponsored by AMN Healthcare.

Tune in to the latest episode of the Becker's Healthcare Podcast, recorded live at our 14th Annual Meeting, where we delve into insightful discussions with industry experts. Join J.P. Gallagher, President & Chief Executive Officer at Endeavor Health, as they share invaluable insights on leadership, growth strategies, and navigating workforce challenges in healthcare. Gain actionable advice and best practices to elevate your organization's performance in today's dynamic landscape.

In this episode, Lexie Schwartz, Vice President of Operations at OSF HealthCare, shares her background and provides insights into OSF HealthCare. She discusses the innovative healthcare technology trends she is following, gives an overview of staffing across Illinois and Michigan, and more.