Mainframe Modernization with AIOps: Insights from the Field

Intellyx analysts Jason Bloomberg and Jason English join BMC's Anthony DiStauro and Mark Schettenhelm to delve into the evolving landscape of intelligent autonomy, focusing on the role of AI agents and agentic workflows in automating tasks within mainframe environments. The panel discusses the current trends driving the adoption of intelligent autonomy, the challenges faced in achieving true autonomy, and the evolution from traditional chatbots to more sophisticated AI agents. Links: Blog: When AI Lets the Mainframe Talk Back - https://www.bmc.com/blogs/mainframe-artificial-intelligence-ai-agents/ Blog: The Rise of AI Agents: A New Era for Mainframe Transformation -https://www.bmc.com/blogs/ai-agents-mainframe-transformation/

GigaOm Field CTO Darrel Kent, BMC Technology Solutions Director Jeremy Hamilton, and BMC Principal Solution Marketing Manager for AIOps Nick Mears discuss the evolution of mainframe operations towards modernization, focusing on the integration of AIOps and generative AI as well as the drivers behind this shift, including business needs and technical complexities. Links: GigaOm CxO Decision Brief: Resilient by Design, Modernizing Mainframe Ops Without Disruption - https://portal.gigaom.com/report/cxo-decision-brief-resilient-by-design-modernizing-mainframe-ops-without On-demand webinar: Modernizing Mainframe Ops for Experts and Next-Gen Teams Case Study: Dillard’s satisfies retail customers with fast, efficient transactions

Intellyx Director and Principal Analyst Jason English, BMC Senior Manager of Product Management Liat Sokolov, and BMC Distinguished Engineer Anthony DiStauro explore the challenges organizations face in managing scattered institutional knowledge and how generative AI, specialized language models, and AI agents can bridge knowledge gaps, improve operational efficiency, and enhance decision-making. Links: Blog: Taking a Ride on the Modern Mainframe Trip With Your AI Best Friend, by Jason English – https://www.bmc.com/blogs/taking-a-ride-on-modern-mainframe-trip-with-ai/ Blog: How Conversational and Contextual AI Power Mainframe Transformation, by Liat Sokolov - https://www.bmc.com/blogs/mainframe-transformation-conversational-contextual-ai/ Blog: Choose the Right LLM: Why AI Flexibility Matters for Mainframe Transformation, by Priya Doty – https://www.bmc.com/blogs/mainframe-ai-llm-flexibility/ Blog: The Rise of AI Agents: A New Era for Mainframe Transformation, by Anthony DiStauro - https://www.bmc.com/blogs/ai-agents-mainframe-transformation/ Podcast: Podcast: The Role of Generative AI in Mainframe Transformation - https://soundcloud.com/modernmainframe/role-generative-ai-mainframe-transformation

BMC Senior Solution Engineer Steven Dzikowski, Senior Principal Solution Engineer Gilles Robert, and Principal Product Manager Paul Spicer discuss the critical role of automation in modern mainframe operations, addressing workforce challenges, the integration of automation with IT practices, and the future of automation with AI and machine learning. Links: BMC AMI Ops Monitoring - https://www.bmc.com/it-solutions/bmc-ami-ops-monitoring.html The Total Economic Impact™ Of BMC AMI Ops Monitoring - www.bmc.com/documents/analyst-r…ops-monitoring.html Blog: Equipping SysProgs with AI/ML, Intelligent Automation, and a Modern UX - https://www.bmc.com/blogs/aiops-equipping-sysprogs-with-ai-mi-intelligent-automation/ Podcast: BMC AMI Ops Monitoring: The Total Economic Impact™ - https://soundcloud.com/modernmainframe/bmc-ami-ops-monitoring-the-total-economic-impact Podcast: AI, Intelligent Automation & A Future-Proof Interface for Mainframe Ops - https://soundcloud.com/modernmainframe/ai-intelligent-automation-mainframe-aiops Podcast: The Game-Changing Benefits of AIOps for Modern Mainframe Operations - https://soundcloud.com/modernmainframe/mainframe-aiops-game-changing-benefits

Intellyx Principal Analyst and CTO Eric Newcomer leads a discussion with BMC Area Director Duncan Ash, BMC Sales Director Ted Bakon, and BMC Vice President of Solution Marketing Management Priya Doty, exploring the current trends, challenges, and transformations within the banking, financial services, and insurance (BFSI) industries. Key topics include the impact of emerging technologies like AI and cloud computing, the importance of regulatory compliance and security, and strategies for aligning mainframe operations with modern demands. Links: Blog: Top Mainframe Priorities for Banking, Financial Services, and Insurance Firms, by Priya Doty - https://www.bmc.com/blogs/mainframe-priorities-banking-financial-services-insurance/ Blog: Last Minute Checklist for DORA Compliance: Critical Considerations for Your Mainframe, by Duncan Ash - https://www.bmc.com/blogs/last-minute-dora-mainframe-checklist/ BMC Mainframe Education and Certification - https://www.bmc.com/education/mainframe-training-and-certification.html

BMC Director of Product Management Alan Warhurst and Field Chief Technology Officer Jeremy Hamilton discuss the current state of AIOps, its evolution, and its impact on mainframe operations. They explore the challenges faced by operations teams and the transformative role of AIOps in managing data complexity, optimizing resource usage, and preparing organizations for future challenges. Links: On-Demand Webinar: 7 Hidden Costs of Ignoring AIOps - https://event.webcasts.com/starthere.jsp?ei=1700026&tp_key=c8a8e5b749&sti=bmc Blog: Equipping SysProgs with AI/ML and a Modern UX, by Nick Mears - https://www.bmc.com/blogs/aiops-equipping-sysprogs-with-ai-mi-intelligent-automation/ Whitepaper: The AIOps-Powered Mainframe - https://www.bmc.com/forms/earlier-issue-detection-faster-resolution-and-improved-uptime.html Webpage: BMC AMI Ops Insight - https://www.bmc.com/it-solutions/bmc-ami-ops-insight.html

Led by Intellyx Director and Principal Analyst Jason English, BMC DevOps Evangelist Tony Anter, Principal Product Manager Liat Sokolov, and R &D Solutions Architect Anthony DiStauro discuss the evolving role of artificial intelligence in mainframe computing, focusing on how AI can enhance operations, improve performance management, and increase the quality, velocity, and efficiency of mainframe software development. The discussion highlights the proactive capabilities of hybrid AI and explores the importance of specialized language models, the potential for autonomous AI, the necessity of building trust in AI systems, and more. Links: Blog: Predictions for 2025: Transforming Mainframes with Generative and Hybrid AI, by Anthony DiStauro - https://www.bmc.com/blogs/mainframe-ai-predictions/ Podcast: The Role of Generative AI in Mainframe Transformation - https://soundcloud.com/modernmainframe/role-generative-ai-mainframe-transformation Podcast: The Impact of AI and Generative AI on Mainframe Operational Resilience - https://soundcloud.com/modernmainframe/ai-mainframe-operational-resilience Blog: Untangling Intractable Mainframe Application Code with Generative AI, by Jason Bloomberg - https://www.bmc.com/blogs/untangling-intractable-mainframe-application-code-genai/ Blog: You’ve Never Mainframed Like This: Introducing BMC AMI Assistant, by John McKenny - https://www.bmc.com/blogs/genai-introducing-bmc-ami-assistant/ Blog: GenAI Insights from the 2024 BMC Mainframe Survey, by Alan Warhurst - https://www.bmc.com/blogs/gen-ai-insights-bmc-mainframe-survey/

HyperFRAME Research CEO and Principal Analyst Steven Dickens, BMC DevOps Evangelist Tony Anter, and BMC Lead Product Manager Mark Schettenhelm discuss the efficiency of government IT, particularly focusing on the mainframe. The conversation debunks common myths surrounding mainframe technology, highlights the importance choosing the right system for the job, and explores the role of AI in modernizing legacy applications. The panelists emphasize the mainframe's efficiency in handling high transaction volumes at a low cost, while also discussing its integration within cloud and hybrid environments and its relevance and adaptability in today's technology landscape. Links: Article: Why Mainframes (and COBOL) Are Secretly Saving Your Tax Dollars, by Steven Dickens - https://hyperframeresearch.com/2025/02/19/why-mainframes-and-cobol-are-secretly-saving-your-tax-dollars/ Blog: Embracing Efficiency in Government IT, by Tony Anter - https://www.bmc.com/blogs/embracing-efficiency-in-government-it/ 2024 BMC Mainframe Survey Report - https://www.bmc.com/info/mainframe-survey.html BMC Automated Mainframe Intelligence (BMC AMI) - https://www.bmc.com/it-solutions/bmc-ami-automated-mainframe-intelligence.html

BMC AMI Cloud Sales Specialist Colleen Gordon and Senior Product Manager Tomer Zelberzvig discuss the history of secondary storage of mainframe data, the current state of tape and VTL, how object storage is the future of mainframe data storage, and how the new Cloud Data Sets feature in BMC AMI Cloud Data is changing the way data storage is handled. Links: Blog: Goodbye, Tape: The Future of Mainframe Data Storage - https://www.bmc.com/blogs/future-of-mainframe-data-storage/ BMC AMI Cloud - https://www.bmc.com/it-solutions/bmc-ami-cloud.html Blog: BMC’s Path to Hybrid Cloud Innovation - https://www.bmc.com/blogs/bmc-path-hybrid-cloud-innovation/ Podcast: Ransomware and Immutable Backups on the Mainframe - https://soundcloud.com/modernmainframe/ransomware-and-immutable-backups-on-the-mainframe Podcast: Why Hybrid Cloud for Mainframe Data Protection – And Why Now? - https://soundcloud.com/modernmainframe/hybrid-cloud-mainframe-data-protection-why-now

BMC Technology Solutions Director and DevOps Evangelist Anthony Anter leads a roundtable discussion with BMC Associate Solution Engineer Rachel Clevenger and Senior Associate Software Consultants Nick Guillemette and Dakota Locklear about their careers, what drew them to the platform, and how mainframe organizations can attract new talent. Links: Blog: Why Mainframe Development Is a Great Career Choice - https://www.bmc.com/blogs/mainframe-development-great-career-choice/ Podcast: The Mainframe on Campus with Dr. Cameron Seay - https://soundcloud.com/modernmainframe/the-mainframe-on-campus-with-dr-cameron-seay Blog: These Are Mainframe Development’s Good New Days - https://www.bmc.com/blogs/mainframe-application-development-good-new-days/ Blog: The Next, Next Generation of Mainframers Is Here - https://www.bmc.com/blogs/mainframe-next-generation-is-here/ Blog: Two Generations of COBOL: My Grandma and Me - https://www.bmc.com/blogs/two-generations-of-cobol-my-grandma-and-me/