Episode 325 - Beyond Borders: Avincis’ Global Response with CEO John Boag

Welcome to The Hangar Z Podcast, brought to you by Vertical HeliCASTS, in partnership with Vertical Valor Magazine.This episode was recorded on location in Cologne, Germany, at European Rotors.In this episode, Jason Quinn, host of The Real ResQ Podcast, and Jon Gray, sit down with John Boag, the CEO of Avincis.Avincis is Europe’s largest operator of emergency aerial services, specializing in aerial emergency medical services, search-and-rescue operations, and firefighting missions. With a skilled team of over 2,400 professionals and a fleet of more than 200 aircraft, Avincis conducts operations across several European countries as well as in Chile and Mozambique.During our conversation, Boag recounts the milestones that ignited his passion for aviation at a young age and how he transitioned from pilot to executive. We’ll explore his philosophy as a "disruptive leader" and explore the innovative path Avincis is taking with new technology in emergency services.We discuss the evolution of aviation technology, the importance of mentorship, the challenges of recruitment and retention in the industry, and the growing threat of wildfires.Thank you to our sponsors Airbus, Precision Aviation Group and Robinson Helicopter.

Welcome to The Hangar Z Podcast, brought to you by Vertical HeliCASTS, in partnership with Vertical Valor Magazine.This episode was recorded on location in Cologne, Germany, at European Rotors.In this episode, host Jon Gray sits down with Daniel Rosenberg from the Swedish National Police.Rosenberg is a remarkable guest whose journey in law enforcement has taken him from patrolling the streets of Sweden, to playing a pivotal role in the Air Support Unit. With over a decade of experience, including work on a surveillance team combating organized crime and serving with the Swedish Security and Intelligence Service, he has gained unique insights into the importance of intelligence in policing. Since joining the Air Support Unit in 2018 as a tactical flight officer, he has focused on training and developing mission equipment and tactics. Today, we’ll explore how he's leveraging advanced systems to visualize information, enhancing proactive responses in critical situations. We also talk about the integration of drone technology in policing and the evolving landscape of law enforcement operations. Join us as we explore his innovative approaches and the future of air support in law enforcement.Thank you to our sponsors Airbus, Anodyne Electronics Manufacturing and Robinson Helicopter.

Welcome to The Hangar Z Podcast, brought to you by Vertical HeliCASTS, in partnership with Vertical Valor Magazine.In this two-part series, we go international and speak with Hangar Z co-hosts and international instructors. The panel includes Harald Brink, chief tactical flight officer from the Dutch national police; Lt Clay Lacey from the Texas Department of Public Safety; and Jon Duke, a U.K. military aviation veteran and contributor to Vertical and Vertical Valor magazines. This conversation goes beyond borders to examine the common ground and critical differences in air support operations between the U.S. and Europe. From suspect behavior that looks the same in Dallas as it does in The Hague, to the training that makes agency operations effective and efficient.We talk about the intense task saturation of the tactical flight officer—a job we argue is the most difficult in all of law enforcement—and the crucial safety threshold of simulator training, plus the tactical impact of flying single-engine helicopters versus the big twins.Check out the article "Aerial Pursuit Across Continents" by Jon Duke, who joins us to help cross-pollinate these incredible conversations into print. You can find the article in the Fall issue of Vertical Valor magazine. Visit VerticalMag.com to read more about this collaboration that came to life, alongside this recording!Thank you to our sponsors Bell, CENTUM and Metro Aviation.

Welcome to The Hangar Z Podcast, brought to you by Vertical HeliCASTS, in partnership with Vertical Valor Magazine.In this two-part series, we go international and speak with Hangar Z co-hosts and international instructors. The panel includes Harald Brink, chief tactical flight officer from the Dutch national police; Lt Clay Lacey from the Texas Department of Public Safety; and Jon Duke, a U.K. military aviation veteran and contributor to Vertical and Vertical Valor magazines. This conversation goes beyond borders to examine the common ground and critical differences in air support operations between the U.S. and Europe. From suspect behavior that looks the same in Dallas as it does in The Hague, to the training that makes agency operations effective and efficient.We talk about the intense task saturation of the tactical flight officer—a job we argue is the most difficult in all of law enforcement—and the crucial safety threshold of simulator training, plus the tactical impact of flying single-engine helicopters versus the big twins.Check out the article "Aerial Pursuit Across Continents" by Jon Duke, who joins us to help cross-pollinate these incredible conversations into print. You can find the article in the Fall issue of Vertical Valor magazine. Visit VerticalMag.com to read more about this collaboration that came to life, alongside this recording!Thank you to our sponsors Bell, CENTUM and Precision Aviation Group.

Welcome to The Hangar Z Podcast, brought to you by Vertical HeliCASTS, in partnership with Vertical Valor Magazine.In this two-part series, hosts Jon Gray and Jack Schonely have an opportunity to talk to Sgt Chris Duffield and Officer Mikey Machin from the York Regional Police Air Support Unit.During the conversation we discuss the evolution of their Air Support Unit, the importance of integrated training, and the value of debriefing in law enforcement. The conversation highlights the significance of proactive policing, the role of technology, and camaraderie within the police culture. Additionally, Mikey shares the story behind his nickname 'Bobby Big Time,’ which was born during a successful operation, showcasing the impact and effectiveness of a great air support unit.We also have an opportunity to talk about the significance of promoting from within and learning from industry leaders to enhance operational effectiveness.Thank you to our sponsors Anodyne Electronics Manufacturing, BLR Aerospace and SHOTOVER.

Welcome to The Hangar Z Podcast, brought to you by Vertical HeliCASTS, in partnership with Vertical Valor Magazine.In this two-part series, hosts Jon Gray and Jack Schonely have an opportunity to talk to Sgt Chris Duffield and Officer Mikey Machin from the York Regional Police Air Support Unit.During the conversation we discuss the evolution of their Air Support Unit, the importance of integrated training, and the value of debriefing in law enforcement. The conversation highlights the significance of proactive policing, the role of technology, and camaraderie within the police culture. Additionally, Mikey shares the story behind his nickname 'Bobby Big Time,’ which was born during a successful operation, showcasing the impact and effectiveness of a great air support unit.We also have an opportunity to talk about the significance of promoting from within and learning from industry leaders to enhance operational effectiveness.Thank you to our sponsors Anodyne Electronics Manufacturing, BLR Aerospace and SHOTOVER.

Welcome to the Hangar Z Podcast, brought to you by Vertical HeliCASTS, in partnership with Vertical Valor Magazine.This episode was recorded on location at the ECHO 2025 Public Safety Aviation Conference in Louisville, Kentucky.In this recording, we sit down with Louisville Metro Chief of Police Paul Humphrey, Lt Brent Willen and Chief Pilot Jason Sattich. In this episode, we explore personal journeys in law enforcement, highlighting the power of mentorship and the necessity of fostering a culture of feedback and continuous improvement. A key focus of our discussion is the innovative Louisville Metro Summit Wellness Center for First Responders, created to help Louisville’s police officers and emergency workers combat the intense physical, psychological, and emotional demands they face while serving our community.With a holistic approach centered around the five pillars of wellness—Mental, Physical, Spiritual, Social, and Financial—the center is dedicated to building resilience in their officers, enabling them and their families to thrive in the face of adversity. Since October 2024, over 350 officers have received mental health services, and Pro Team Tactical has provided more than 2,000 physical rehab sessions, significantly reducing recovery time for musculoskeletal injuries. Join us as we emphasize the importance of investing in our officers and building strong relationships within departments to elevate and enhance overall effectiveness. We'll also explore the dynamics of internal marketing in aviation units, showcasing the value of trust, communication, and technology in boosting operational efficiency.From personal career paths and critical incident responses to the impact of upgraded equipment and the significance of community support, this episode is packed with valuable insights aimed at inspiring and empowering our community.Thank you to our sponsors CNC Technologies, Metro Aviation and Onboard Systems Hoist & Winch 

Welcome to the Hangar Z Podcast, brought to you by Vertical HeliCASTS, in partnership with Vertical Valor Magazine.This episode was recorded on location at the ECHO 2025 Public Safety Aviation Conference in Louisville, Kentucky.In this recording, we sit down with Louisville Metro Chief of Police Paul Humphrey, Lt Brent Willen and Chief Pilot Jason Sattich. In this episode, we explore personal journeys in law enforcement, highlighting the power of mentorship and the necessity of fostering a culture of feedback and continuous improvement. A key focus of our discussion is the innovative Louisville Metro Summit Wellness Center for First Responders, created to help Louisville’s police officers and emergency workers combat the intense physical, psychological, and emotional demands they face while serving our community.With a holistic approach centered around the five pillars of wellness—Mental, Physical, Spiritual, Social, and Financial—the center is dedicated to building resilience in their officers, enabling them and their families to thrive in the face of adversity. Since October 2024, over 350 officers have received mental health services, and Pro Team Tactical has provided more than 2,000 physical rehab sessions, significantly reducing recovery time for musculoskeletal injuries. Join us as we emphasize the importance of investing in our officers and building strong relationships within departments to elevate and enhance overall effectiveness. We'll also explore the dynamics of internal marketing in aviation units, showcasing the value of trust, communication, and technology in boosting operational efficiency.From personal career paths and critical incident responses to the impact of upgraded equipment and the significance of community support, this episode is packed with valuable insights aimed at inspiring and empowering our community.Thank you to our sponsors CNC Technologies, Onboard Systems Hoist & Winch and Precision Aviation Group.

Welcome to The Hangar Z Podcast, brought to you by Vertical HeliCASTS, in partnership with Vertical Valor Magazine.Listen closely for your chance to win awesome prizes from Heli Life! Throughout 2025, every episode of The Hangar Z Podcast will reveal a secret word. Once you catch it, head to contests.verticalhelicasts.com to enter!In this two-part series, we have an opportunity to sit down with the Riverside California Police Department Director of Maintenance Matt Pagano.This conversation was recorded on location at the Airborne Public Safety Association conference (APSCON) in Phoenix, Arizona.Matt has dedicated over 22 years to the Riverside Police Department’s Air Support Unit. From maintaining a fleet that includes MD 500s to Airbus H125s, his expertise spans a wide range of aircraft. Matt also mentors new maintenance technicians and champions a safety-first culture. Matt’s leadership, professionalism, and unwavering work ethic have left a lasting impact, exemplifying the highest standards in airborne public safety.Before his career in public safety, Matt served in the U.S. Marine Corps, where he gained valuable experience that laid the foundation for his meticulous approach to aircraft maintenance and safety. As we often discuss the critical importance of our maintenance technicians, I’m honored to celebrate and promote the outstanding work Matt has accomplished throughout his career.Thank you to our sponsors Night Flight Concepts, Robinson Helicopter and Spectrolab.

Welcome to The Hangar Z Podcast, brought to you by Vertical HeliCASTS, in partnership with Vertical Valor Magazine.Listen closely for your chance to win awesome prizes from Heli Life! Throughout 2025, every episode of The Hangar Z Podcast will reveal a secret word. Once you catch it, head to contests.verticalhelicasts.com to enter!In this two-part series, we have an opportunity to sit down with the Riverside California Police Department Director of Maintenance Matt Pagano.This conversation was recorded on location at the Airborne Public Safety Association conference (APSCON) in Phoenix, Arizona.Matt has dedicated over 22 years to the Riverside Police Department’s Air Support Unit. From maintaining a fleet that includes MD 500s to Airbus H125s, his expertise spans a wide range of aircraft. Matt also mentors new maintenance technicians and champions a safety-first culture. Matt’s leadership, professionalism, and unwavering work ethic have left a lasting impact, exemplifying the highest standards in airborne public safety.Before his career in public safety, Matt served in the U.S. Marine Corps, where he gained valuable experience that laid the foundation for his meticulous approach to aircraft maintenance and safety. As we often discuss the critical importance of our maintenance technicians, I’m honored to celebrate and promote the outstanding work Matt has accomplished throughout his career.Thank you to our sponsors Canyon AeroConnect, SHOTOVER and Spectrolab.