Navigating Change – Custody Services in the Middle East

As the financial industry shifts toward ISO 20022, the transformation isn’t just technical — it’s human. Hosted by Sunday Domingo, Global Head of Digital Channel Solutions at Standard Chartered, this episode examines how banks and financial institutions are preparing their people to thrive in a new messaging paradigm. From product managers to compliance officers and technology teams to operations leads, ISO 20022 is shaping the next generation of roles, skills, and team structures. We explore how organisations are upskilling staff, rethinking cross-functional collaboration, and building the human foundation required to unlock the full potential of structured data and enriched payment flows. This episode is a timely and necessary look at the people behind the pipes — the professionals who will translate ISO strategy into real-world impact. Guest Speakers: John Emerson, Transaction Banking Operations at Standard Chartered Caroline Ngigi, Group Head Conduct, Financial Crime, Compliance Advisory, Transaction Banking at Standard Chartered Mo Rahim, Group Chief Data Officer at Standard Chartered

The Middle East is rapidly reshaping its capital markets. Regulatory reform, ambitious national strategies and evolving investor demographics and demands are contributing to a significant wave of change. In this 15 minute podcast, Prochi Sookun, and Scott Dickinson unpack what is changing in Saudi Arabia, the UAE, Qatar, Bahrain, Oman and Egypt, and what it means for global investors and custodians   Speakers: Prochi Sookun, Executive Director, Head, FSS Client Solutions & Operations, Africa & MENAP at Standard Chartered Scott Dickinson, Managing Director, Regional Head, FSS, AME at Standard Chartered

The Custodian of Tomorrow brings you insights on how technology powers innovation, resilience and growth in securities services. In this episode, Hai Jade Fuan and Priya Gupta share insights into how we’re using technology to redefine what custody means for our clients today and tomorrow.   Speakers: Priya Gupta, Head of Technology, Financing & Securities Services, Standard Chartered Hai Jade Fuan, Head of Product Commercialisation, Financing & Securities Services, Standard Chartered

Join us in this insightful episode as we delve into the global implementation and adaptation of ISO 20022, the international standard for electronic data interchange between financial institutions. Our expert guests, Joanne Fraser and Camilla Bullock, provide a comprehensive analysis of how different regions are embracing this transformative standard. Joanne Fraser discusses Europe's journey, highlighting how financial institutions are building on the SEPA Foundation. As the first large-scale regional implementation of ISO 20022, SEPA has set the stage for innovation and enhanced cross-border efficiency within the eurozone. In contrast, Camilla Bullock sheds light on the dynamic landscape of APAC. Here, fintechs and digital-native players are pushing boundaries, driving interoperability, inclusiveness, and innovation. However, the region faces challenges such as regulatory fragmentation, local language needs, and cross-currency FX considerations. Guest Speakers: Joanne Fraser, Cash Product Head for the UK and Europe at Standard Chartered Camilla Bullock, CEO of Emerging Payments Association Asia

ISO 20022 isn’t just a messaging standard. It’s a catalyst for unlocking value across the payments ecosystem. In this episode, we zoom in on the practical realities of migration. We explore what exactly is migrating and when, break down key timelines and resource considerations, and discuss the common challenges banks face-from technical integration to operational disruptions.​ We will also look at the surprises that have emerged along the way, share insights on how banks are adapting, and highlight tools and strategies that can help institutions navigate the journey more smoothly. Guest Speakers: Girish Raju, Director, Domestic Payables, Cash Management, Standard Chartered Nicolas Stuckens, Head of ISO 20022 Adoption and Data Quality, Swift

The role of Artificial Intelligence (AI) in payments has evolved from simple automation to a strategic enabler of efficiency, risk management, and new business opportunities. In this episode, Elena Strbac, Global Head, Data Science & Innovation at Standard Chartered gives an insightful view on how AI can enhance the efficiency and accuracy of ISO 20022 message processing. The episode is hosted by Danielle Sharpe, Head of FI Clearing Product, Corporate and Investment Banking, Standard Chartered.

Rajesh Vedantham (Standard Chartered) speaks Eleanor Hill (Treasury Management International) to explore the impact of ISO 20022 and the efforts being made to drive adoption of this new payments standard. Don’t miss the key steps corporates need to take for successful ISO 20022 adoption, and the best practices around implementation. You’ll also hear views on the current progress of migration, leaders in the field and insights on how those falling behind can close the gap.

Sunday Domingo (Standard Chartered) speaks with Eleanor Hill (Treasury Management International) at the 2024 Sibos conference to discuss the double-edged role of new technologies in finance, with a particular focus on what financial institutions are doing to protect their clients. This candid conversation covers the evolving nature of threats and how criminals are now using AI to their advantage. They examine the impact of real-time payments and the risks of combining this with AI, emphasising the need to prevent real-time automated fraud. Domingo also outlines straightforward steps organisations can take to defend against the rising tide of cybercrime.

The future of financial crime prevention starts with better data. In the first episode of the ISO 20022 Made Simple series, Danielle Sharpe, Head of FI Clearing Product, Corporate and Investment Banking, Standard Chartered, shares how ISO 20022’s richer data formats and standardised messages can improve compliance, risk management in correspondent banking flows. The podcast is hosted by Sunday Domingo, Global Head, Digital Channel Solutions at Standard Chartered.

The global trade system has seen significant changes over the past few years, with supply chains rewiring and the rise of plurilateral arrangements as an alternative to multilateral organisations. What will the next 50 years of global trade look like?