Measuring supporter experience and the SAFE index with Beautiful insights

In this episode of the Fundraising Everywhere podcast, host Simon Scriver is joined by Joan Middleton, Digital Fundraising Manager of Starlight, Steven Dodds, Managing Director of Beautiful Insights and Paul Seabrook, Founder and CEO of Beautiful Insights. They delve into the importance of measuring supporter engagement and satisfaction through the SAFE Index (https://beautifulinsights.com/safe-index), discussing its impact on fundraising strategies, supporter loyalty, and emotional engagement. They also explore the challenges and benefits of applying these metrics in the charity sector, offering insights and practical tips for improving supporter relationships and enhancing fundraising outcomes in preparation for Champions! How Starlight scored #1 for supporter engagement (and you can too) webinar. Sign up to the webinar here Click here to subscribe to our email list for exclusive fundraising resources, early access to training, special discounts and more If you enjoyed this episode, don't forget to hit follow and enable notifications so you'll get notified to be first to hear of future podcast episodes. We'd love to see you back again! And thank you to our friends at JustGiving who make the Fundraising Everywhere Podcast possible.  

When you’re a busy fundraiser, spending quality time on prospect research can be hard. In this session, I’ll share all the templates I use in my own work as a freelancer when I’m supporting charities – from tiny organisations who are just starting out in trust fundraising to multi-million pound charities who’ve been fundraising for years. This is a really practical session giving you the tools you need to save time, be more efficient and get results. Key learnings from this session:  Templates to record your prospect research. Tools to help you prioritise your research so you’re focusing on the best prospects. The ultimate guide to find new prospects. Click here to subscribe to our email list for exclusive fundraising resources, early access to training, special discounts and more If you enjoyed this episode, don't forget to hit follow and enable notifications so you'll get notified to be first to hear of future podcast episodes. We'd love to see you back again! And thank you to our friends at JustGiving who make the Fundraising Everywhere Podcast possible.  

In this episode of the Fundraising Everywhere Podcast, Nikki Bell, Zoe Amar, Phoebe Sabin, and Cam St-Omer Donaldson dive into the digital fundraising landscape, highlighting the importance of continual learning and innovation. They share valuable insights on the digital learning journey, the significance of AI in fundraising, and the transformative impact of the Digital Learning Grant. Click here to subscribe to our email list for exclusive fundraising resources, early access to training, special discounts and more If you enjoyed this episode, don't forget to hit follow and enable notifications so you'll get notified to be first to hear of future podcast episodes. We'd love to see you back again! And thank you to our friends at JustGiving who make the Fundraising Everywhere Podcast possible.

In this episode of the Fundraising Everywhere podcast, we’ll explore how small charities can unlock the power of email marketing to support their Individual Giving (IG) programmes. From crafting newsletters that build community, to automating personalised thank-you’s using tools like MailChimp and Zapier, we’ll cover the simple steps that can make a big impact. You’ll also discover how tagging and segmentation can boost engagement and improve donor retention, ensuring your emails do more than just land in inboxes—they inspire action. Perfect for small charities ready to take their IG efforts to the next level with email. Key learnings from this episode: How to build a newsletter strategy that supports IG Learn simple integration tricks to improve stewardship and remove repetitive tasks from your to-do list Start to build a basic segmentation strategy to boost email engagement Click here to subscribe to our email list for exclusive fundraising resources, early access to training, special discounts and more If you enjoyed this episode, don't forget to hit follow and enable notifications so you'll get notified to be first to hear of future podcast episodes. We'd love to see you back again! And thank you to our friends at JustGiving who make the Fundraising Everywhere Podcast possible.

In this episode of the Fundraising Everywhere podcast, host Nikki Bell, Co-Founder of Fundraising Everywhere and Creator of Pizza For Losers is joined by Josh Leigh, Co-Founder of Hynt and Matt Middler, Transformative Coach to discuss the transformative power of embracing and learning from failure. The trio dives into their personal experiences, share impactful stories from previous Pizza for Losers events, and highlight the significance of creating safe spaces for candid conversations within the fundraising sector. Get ready for an honest, inspiring, and fun-filled conversation that also teases insights from this year's exciting Pizza for Losers event. Click here to subscribe to our email list for exclusive fundraising resources, early access to training, special discounts and more If you enjoyed this episode, don't forget to hit follow and enable notifications so you'll get notified to be first to hear of future podcast episodes. We'd love to see you back again! And thank you to our friends at JustGiving who make the Fundraising Everywhere Podcast possible.

In this episode of the Fundraising Everywhere podcast, Simon Scriver, Co-Founder of Fundraising Everywhere talks with Sam Gurry, Senior Account Manager at JustGiving. They dive into the importance of early planning for the London Marathon 2026, discussing key strategies for successful fundraising, engagement tips, and how to cultivate long-term supporters.  The conversation also highlights effective stewardship practices, the impact of personalised communication, and leveraging JustGiving tools for optimised campaign pages. Download your own copy of the 2026 Just Giving London Marathon Guide here Click here to subscribe to our email list for exclusive fundraising resources, early access to training, special discounts and more If you enjoyed this episode, don't forget to hit follow and enable notifications so you'll get notified to be first to hear of future podcast episodes. We'd love to see you back again! And thank you to our friends at JustGiving who make the Fundraising Everywhere Podcast possible.

This podcast episode has been developed for those who would like to understand how to develop an effective legacy strategy. The episode is being run by Dr Lucy Lowthian who is a Senior Consultant at Legacy Voice and who helps a number of charity clients to develop and implement their legacy strategies. The episode will cover the importance of having a legacy strategy and a breakdown of the planning framework. This includes how to conduct an audit, agreeing the vision, mission and strategic pillars, setting objectives, defining tactics and deciding upon the measures that will be used to monitor the strategic plan. Key learnings from this episode: - Why is s legacy strategy important - What to include in a legacy strategy - How to conduct an audit Click here to subscribe to our email list for exclusive fundraising resources, early access to training, special discounts and more If you enjoyed this episode, don't forget to hit follow and enable notifications so you'll get notified to be first to hear of future podcast episodes. We'd love to see you back again! And thank you to our friends at JustGiving who make the Fundraising Everywhere Podcast possible.

In this episode of the Fundraising Everywhere Podcast, host Simon Scriver has a discussion with Amy Stevens and Konna Beeson from Gifted Philanthropy. they delve into Gifted Philanthropy's latest report on trust fundraising, exploring key insights from the 2025 Trust and Foundations Insight survey. They examine trends in funding success rates, the growing importance of maintaining donor relationships, and the impact of AI on fundraising strategies. Learn how to navigate the complexities of fundraising, enhance your grant applications, and make the most of the latest innovations in technology in this episode. Read the research here Click here to subscribe to our email list for exclusive fundraising resources, early access to training, special discounts and more If you enjoyed this episode, don't forget to hit follow and enable notifications so you'll get notified to be first to hear of future podcast episodes. We'd love to see you back again! And thank you to our friends at JustGiving who make the Fundraising Everywhere Podcast possible.

What does a great welcome journey actually look like — especially when you're juggling a hundred other priorities, working across siloed teams, or building things from scratch? In this episode, public fundraising consultant Sarah Goddard joins host Simon Scriver to explore the reality of supporter onboarding — and how to make it work in the real world. They chat about the tension between simplicity and personalisation, what to do when you don't have a central journey in place, and how to move supporters from one-off moments into deeper, long-term engagement. They also unpack the idea of "transitionary journeys" — that tricky space between a big campaign or event and your wider charity comms — and why it's so often overlooked. Whether you’ve got a robust welcome strategy or you’re just trying to make sure someone gets a thank-you email, this episode is packed with thoughtful, practical insights for fundraisers at every level.   Click here to subscribe to our email list for exclusive fundraising resources, early access to training, special discounts and more If you enjoyed this episode, don't forget to hit follow and enable notifications so you'll get notified to be first to hear of future podcast episodes. We'd love to see you back again! And thank you to our friends at JustGiving who make the Fundraising Everywhere Podcast possible.

In this episode of the fundraising everywhere podcast, Jen Love shares her top tips for gathering stories via interview, revealing her 7 top tips for making a subject feel special via active listening and encouragement. Click here to subscribe to our email list for exclusive fundraising resources, early access to training, special discounts and more If you enjoyed this episode, don't forget to hit follow and enable notifications so you'll get notified to be first to hear of future podcast episodes. We'd love to see you back again! And thank you to our friends at JustGiving who make the Fundraising Everywhere Podcast possible.