Security & GRC Decoded podcast

Your Auditor Is Testing the Wrong Thing | Schellman's Doug Barbin on Process Audits, SOC 2, & AI Agents

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In this episode of Security & GRC Decoded, Raj Krishnamurthy sits down with Doug Barbin, President and National Managing Principal at Schellman, to take apart one of the oldest habits in compliance: pulling a sample of 25 change tickets from a year of thousands of deployments and calling it assurance. Doug's answer is simple — audit the process, not the results.

Drawing on 17 years at Schellman and nearly a decade at VeriSign before that, Doug explains why compliance and security were never opposites, why every breached-but-compliant company still benefited from its program, and how AI and agents are changing what auditors look at. 

Doug covers:

  • Why sampling change tickets misses the point in a cloud and AI release cadence.
  • How to audit an enterprise with 18 different build environments.
  • What automation should cover first — and why 30% can still save hundreds of engineer hours.
  • How auditors evaluate AI agents doing work like backups.

If you're running an audit program for a modern engineering org — or sitting on the other side of the table from an auditor — this episode shows what good looks like.

Key Takeaways:

  • Sampling 25 changes out of 500,000 isn't assurance. Modern audits should test the SDLC, build environments, and enforcement mechanisms that ship the code.
  • If automation enforces approvals before every push, you don't need to sample for approvals. You validate that the process works.
  • Compliance is not the opposite of security. Mature teams use it to show their work to customers; frameworks like PCI, DORA, and NIS2 already assume you'll be attacked.
  • Automation doesn't need to hit 100%. Thirty percent that covers the evidence eating 200 engineer hours is a huge win — start with identity and access, then change control.
  • When an AI agent does the work, auditors examine its identity, permissions, and configuration, then check the logs to confirm it ran.

What You'll Learn:

  • Why "audit the process, not the results" changes how evidence is gathered and tested
  • How compensating controls like Slack notifications and fast rollback can satisfy separation of duties at a small company
  • Where AI is already helping auditors, and where it's just getting started
  • Why screenshots are fading and live observation is taking their place
  • How technical auditors need to be — and how the CPA exam is adding IT assurance

This podcast is brought to you by ComplianceCow — the smarter way to manage compliance. Automate evidence collection, eliminate screenshots, and scale your program with confidence. Learn more: https://www.compliancecow.com

Watch more episodes: https://www.compliancecow.com/podcast

Connect With Our Guest: Doug Barbin | President | Schellman

Connect on LinkedIn: https://www.linkedin.com/in/douglasbarbin/

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