Same but Different - Ep 10 - US&UK - How to avoid communication traps

𝐂𝐨-𝐡𝐨𝐬𝐭𝐬: Lesia Yatsiuk, Communication Consultant, Alejandra Alvarez Correa, English Teacher Vesela Koeva, English Teacher We often hear people speaking about Latin America, referring to Mexico, Colombia, and Chile and not always differentiating between them. If you’d like to learn more about them, listen to our experiences in this episode that uncover the similarities and differences of the three cultures. 𝐖𝐞 𝐟𝐨𝐜𝐮𝐬 𝐨𝐧: 🎤 the structure that people follow in the workplace and how it impacts the conversation dynamics 🎤 what stands behind people’s motivation in the three cultures and what drives people in the workplace 🎤 people’s views of time and how it shows in business and social settings 𝟏:𝟐𝟔 Introduction 𝟓:𝟐𝟖 Manager-Employee relationship 𝟏𝟎:𝟐𝟖 What motivates people at work 𝟏𝟕:𝟑𝟎 The perception of time

𝐂𝐨-𝐡𝐨𝐬𝐭𝐬: Lesia Yatsiuk, Communication Consultant, Alejandra Alvarez Correa, English Teacher Vesela Koeva, English Teacher We often hear people speaking about Latin America, referring to Mexico, Colombia, and Chile and not always differentiating between them. If you’d like to learn more about them, listen to our experiences in this episode that uncover the similarities and differences of the three cultures. 𝐖𝐞 𝐟𝐨𝐜𝐮𝐬 𝐨𝐧: 🎤 the structure that people follow in the workplace and how it impacts the conversation dynamics 🎤 what stands behind people’s motivation in the three cultures and what drives people in the workplace 🎤 people’s views of time and how it shows in business and social settings 𝟏:𝟐𝟔 Introduction 𝟓:𝟐𝟖 Manager-Employee relationship 𝟏𝟎:𝟐𝟖 What motivates people at work 𝟏𝟕:𝟑𝟎 The perception of time

Co-hosts: Yuliya Ivanytska & Inessa Vasylyk, Communication Consultants Working with two countries that are geographically close, you might fall into the trap of thinking that their cultures have nothing but similarities. In this episode, Yuliia and Inessa discuss some of the differences in communication between Ukraine and Romania based on their observations and interviews with their Ukrainian and Romanian colleagues. We focus on:· how making small talk is different in Ukraine and Romania· how to give and receive negative feedback in both cultures· how to introduce change 1:47 Introduction2:21 IT-related statistics3:48 What to expect when making small talk with Ukrainians?6:48 How to approach small talk in Romania?9:52 What kind of feedback to anticipate in Ukraine and Romania?14:42 How result-oriented are both countries?16:22 How to introduce change?

Co-hosts:Olha Moroz, Team LeadOksana Hera, Communication Consultant Joining a new team is like opening a new world. With multinational teams, this world is brighter and more diverse. In this episode of our ‘Same but different’ podcast series, Olha and Oksana discuss some of the elements of project work through the lens of German and Austrian communication preferences. We focus on:· how to behave when you are new to the team· how your responsibilities change in a leading role· how to balance your workload. 1:21 Introduction1:58 What to expect of communication in a team3:16 How to write a meaningful email4:34 Should you ask for help?6:06 How to give progress updates7:40 Handling conflicts as a leader10:45 Regarding free time

𝗖𝗼-𝗵𝗼𝘀𝘁𝘀: Inessa Vasylyk and Agata Kepinska, Communication Consultants at Cross Cultural Communication Center Does common language mean common communication culture? In this episode of #SameButDifferent , we continue exploring the similarities and differences in communication cultures of the U.S. and the UK We focus on:💬 The communication principles shared by both cultures💬Direct and indirect communication💬 Feedback 𝟬𝟭:𝟮𝟰 Introduction𝟬𝟭:𝟱𝟰 The communication principles shared by both cultures𝟬𝟰:𝟬𝟵 Direct vs indirect communication𝟬𝟵:𝟰𝟵 Feedback

C𝗼-𝗵𝗼𝘀𝘁𝘀: Inessa Vasylyk and Agata Kepinska, Communication Consultants at Cross Cultural Communication Center Does common language mean common communication culture? In this episode of #SameButDifferent we’re exploring the similarities and differences in communication cultures of the U.S. and the UK We focus on:🔍The importance of making small talk🔍Communication at work and using humor in it🔍Self-promotion 𝟬𝟭:𝟰𝟰 Introduction𝟬𝟱:𝟬𝟱 Small talk𝟭𝟬:𝟰𝟴 Humor in business of communication𝟭𝟭:𝟰𝟲 Self-promotion

𝗖𝗼-𝗵𝗼𝘀𝘁𝘀:Tetyana Hrynovetska, Communication Consultants Team ManagerYuliia Zabolotna, 4Cs Competence ManagerKhrystyna Hural, 4Cs Learning Solutions Architect The last episode of the #SamebutDifferent series to uncover the aspects of Chinese and Indian cultures. However, this time we will discuss customer-centric communication – namely, dos and don’ts around dealing with Indian and Chinese customers across all stages of collaboration. In this episode, we focus on:🎯expectations & attitude of Indian & Chinese customers towards their vendors🎯negotiations🎯efficient communication with Indian & Chinese clients 𝟬𝟭:𝟭𝟬 Introduction𝟬𝟭:𝟱𝟲 Who is meant by a customer in the Indian & Chinese environment𝟬𝟯:𝟮𝟬 Customer's expectations towards their vendors𝟬𝟰:𝟱𝟬 Negotiating process𝟬𝟲:𝟭𝟯 Aspects of cooperation with Indians & Chinese customers𝟭𝟬:𝟰𝟳 Factors that influence communication styles𝟭𝟰:𝟮𝟱 Dealing with arguments𝟭𝟳:𝟰𝟵 Final word

𝗖𝗼-𝗵𝗼𝘀𝘁𝘀:Tetyana Hrynovetska, Communication Consultants Team Manager Yuliia Zabolotna, 4Cs Competence ManagerKhrystyna Hural, 4Cs Learning Solutions Architect In this episode of #SamebutDifferent series, we continue exploring Chinese and Indian cultures. This time we’ll discuss the insights on how to make the most of communication with Indians and Chinese. In this episode, we focus on:🧩indirect style of communication🧩the ‘save face’ principle🧩key factors of building successful relationships🧩 how to manage conflicts and give feedback 𝟬𝟭:𝟬𝟵 Introduction𝟬𝟭:𝟯𝟬 How indirect communication works𝟬𝟰:𝟯𝟬 Building relationships𝟭𝟭:𝟯𝟯 Small talk with Chinese and Indians𝟭𝟯:𝟭𝟳 How to manage conflicts𝟭𝟳:𝟭𝟯 Giving feedback𝟭𝟴:𝟱𝟱 Final word

𝗖𝗼-𝗵𝗼𝘀𝘁𝘀:Tetyana Hrynovetska, Communication Consultants Team ManagerYuliia Zabolotna, 4Cs Competence ManagerKhrystyna Hural, 4Cs Learning Solutions Architect In this episode of #SamebutDifferent series we are discussing what shapes two of the most ancient and at times most misinterpreted Asian cultures. Let's look into what unites them and makes them stand apart. In this episode, we focus on:💡how family shapes the culture💡hierarchy and how it manifests in these cultures💡 how Chinese and Indians demonstrate their competitiveness 𝟬𝟭:𝟯𝟮 Introduction𝟬𝟰:𝟭𝟭 Family & the part it plays in shaping cultures𝟬𝟴:𝟰𝟰 Relationships between a manager and subordinates𝟭𝟯:𝟭𝟮 How Indians & Chinese demonstrate their ambitions and competitiveness𝟭𝟴:𝟬𝟬 Final word

𝗛𝗼𝘀𝘁: Yuliana Yuriy, Associate Trainer, Senior English Teacher, Culture Enthusiast𝗚𝘂𝗲𝘀𝘁: Natalia Hordiienko, Senior Project Manager In this episode of our ‘Same but Different’ podcast series, Nataliia Hordiienko shares her insights into the specifics of cooperation with Swedish and Danish counterparts, illustrating by her hands-on experience how building intercultural intelligence could make all the difference. We focus on:✏️How delivering on your commitment leads to stronger relationships;✏️How stability and consensus are seen in the workplace;✏️How quality of the end-product and speed of delivery are prioritized by the Nordic and American partners;✏️How the form of giving feedback could be misleading. 𝟬𝟭:𝟰𝟴 Introducing the topic and the speakers𝟬𝟮:𝟱𝟲 Humbleness in Danish society𝟬𝟯:𝟯𝟯 Associations with Swedish culture: hygge and fika𝟬𝟰:𝟮𝟭 Stability in the workplace: loyalty of the specialists and ordering a cake in Denmark𝟬𝟱:𝟯𝟵 The importance of consensus: no pressure𝟬𝟲:𝟭𝟵 The release schedule, SCRUM and time-to-market for the Americans and the Nordic𝟬𝟳:𝟰𝟭 Stability in technical solutions: SVN, meeting setup rules, sustainability𝟬𝟵:𝟬𝟵 How to build trustful relationships with Nordic clients𝟭𝟬:𝟱𝟱 How considering the opinion of every engineer influences the development process𝟭𝟭:𝟱𝟮 How to give and receive feedback𝟭𝟯:𝟱𝟱 The importance of communication𝟭𝟰:𝟭𝟱 Three final tips from our guest speakers