
From Princess Diana to Kim Kardashian: How Joh Bailey Built Legacy and Relevance for 41 Years
8/9/2026
0:00
55:17
"You can't afford to be an arsehole if you're famous; people talk about it too much." - Joh Bailey
Forty-one years ago, Joh Bailey opened a single Double Bay salon with one goal: to be number one. Today, that same "no bullshit" philosophy has taken him from doing Princess Diana's hair on royal visits to building his own haircare line from scratch; tested, adjusted, and re-tested until it was right.
In this episode, Joh gets refreshingly honest about what it actually takes to survive four decades in an industry built on trends: the phone call from Buckingham Palace that changed everything, what working with clients like Kim Kardashian taught her about fame and behaviour, surviving the GFC when she and her business partner Marilyn had "no idea what to do" with the money coming in, and why she still tests every product on himself before it ever reaches a client. It's part masterclass, part memoir, and a genuinely funny, unfiltered look at what it takes to build something that lasts.
INSIDE THE EPISODE:
00:00 — Intro: 41 Years & the Marilyn Partnership
03:05 — The Non-Verbal Language of hair
06:45 — The accidental business partner
09:01 — Breaking the judgement intimidation in salons
11:08 — Anatomy of a world class blow-dry
15:41 — Doing Princess Diana's Hair
21:53 — 40 Years of Ups & Downs
26:47 — Celebrity Clients
28:25 — Building the Haircare Line
33:20 — The harsh reality on how to have good hair
35:02 —Business Advice for Hard Times
29:23 — Going Global?
40:02 — Giving Back & Handwritten Notes
42:25 — Can Damaged Hair Be Repaired?
46:05 — Work Ethic
47:32— What's Next?
54:01 — Connect with Joh
Connect with our Guest:
Joh Bailey on Instagram: @johbaileyofficial
Joh Bailey Salons & Haircare: johbailey.com.au
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This episode includes discussion of third-party public figures and historical events for educational commentary. Any imagery referencing Princess Diana or other celebrities is press/archival material; all rights and ownership belong to their respective copyright holders. This content is utilized under Fair Use principles and does not imply endorsement or affiliation with Process The Podcast. For takedowns or copyright inquiries, please contact [email protected]
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