Motor Trade Radio podcast

🚨 Are car buyers becoming more unreasonable? Why follow-ups boost loyalty and more! (E58, S12)

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Catch the big car retailing stories on Motor Trade Radio podcast, powered by Cazoo. Phil's on hols so Curtis is joined by friend of the pod Karl Davis, founder of Coachworks and industry consultant. Also Menable Moment from Stephen Whitton on AI in the workplace. ✅ Customer behaviour 'has got worse', reveals Car Dealer reader survey ✅ JudgeService finds 31% of car buyers don't get follow-up calls ✅ James Brearely on why car retailing now is "as good as it gets" ✅ EV values stabilise but dealers still exposed, says Cox Automotive ✅ Motorpoint finds customer awareness of EV running costs is low ✅ Athenea expands for the first time since rebranding

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