Negotiation Expert’s Secrets to Dealing with Tough Clients w/ Kwame Christian
Kwame Christian is an expert in negotiation. He is the Founder and CEO of the American Negotiation Institute, host of the world's most popular negotiation podcast and author of two best-selling books. He is also a contributor at Forbes, and his TEDx Talk, Finding Confidence in Conflict, was one of the most popular TED Talks in 2017.
In this episode, Kwame shares his negotiation secrets to better discuss rates/budgets with your clients, how to adopt an abundance mindset and setting expectations with clients with better communication.
We also share a Q&A with Kwame from a call with our Motion Hatch students in Balanced Business Bootcamp.
In this episode, you'll learn:
- How to negotiate with your clients
- How to raise prices without losing clients
- Common negotiation mistakes and how to avoid them
- How to be confident in saying 'no'
- Maintaining client relationships through the negotiation process
- Negotiating expectations, not just transactions.
- Techniques for negotiating with stubborn individuals
- The role of likeability and leverage in negotiations
Follow Kwame: Instagram | Linkedin
Links: American Negotiation Institute | Negotiate Anything Podcast
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