
#203: From Injector To Operator: The Shift That Unlocks MedSpa Growth With Mikyla Race
15/4/2026
0:00
57:09
Cameron is joined by Mikyla Race, a senior lead practice success partner at Moxie, and they discuss Mikyla's journey in the aesthetics industry, her transition to Moxie, and the importance of operational insights for practice owners. The conversation covers common mistakes made by early practices, the significance of growth and scalability, and the necessity of implementing effective marketing systems. They also delve into the value of CRM and lead tracking, emphasizing the importance of human connection in patient interactions.
Cameron and Mikyla talk about the critical aspects of patient connection, revenue generation, and the importance of high-performing consultations in the aesthetics industry. Mikyla emphasizes the need for providers to build trust through emotional connections and outlines strategies for improving patient retention and lifetime value. She shares insights on transitioning from a provider to an operator mindset and highlights Moxie's comprehensive solutions for MedSpas. The discussion concludes with a look at the future of aesthetics, focusing on wellness and regenerative medicine.
Listen In!
Thank you for listening to this episode of Medical Millionaire!
Takeaways:
Medical Millionaire: The Blueprint for Scaling a World-Class Medical Aesthetics Practice
Welcome to Medical Millionaire, the go-to podcast for forward-thinking Medspa owners, Medical Aesthetics leaders, Plastic Surgery & Dermatology practices, Concierge Wellness clinics, and Elective Healthcare entrepreneurs who are ready to scale with intention and operate like a true, high-performing business.
If you’re building, growing, optimizing, or preparing to exit your aesthetics or wellness practice, this show is your competitive advantage.
Hosted by Cameron Hemphill Your Guide to Sustainable, Scalable Growth Your host, Cameron Hemphill, is one of the most trusted growth strategists in Medical Aesthetics and Elective Wellness.
With over 10 years in the industry, Cameron has helped scale 1,000+ practices and more than 2,300 providers, working alongside the most recognized KOLs, national brands, EMRs, tech companies, and private equity groups, shaping the future of aesthetics. From marketing to operations, from finance to leadership, Cameron brings a real-world, data-driven perspective on what it takes to turn a practice into a powerful business engine.
What This Podcast Is All About: Each episode takes you behind the scenes of the fastest-growing practices in the country, revealing the systems, strategies, and mindset required to win in today’s Medical Aesthetics landscape.
Expect tactical insights, step-by-step frameworks, and conversations with:
Let’s build your practice into the empire it deserves to be.
🔥 Scale Your Medspa With Growth99:
20% Off Growth99 Click Here
🎙 Be a Guest on Medical Millionaire:
Click To Apply
💉 Bridgeline Medical: Peptides & GLP-1 Solutions for Practice Owners:
Click For Best Peptide Pricing, Service And Safety 503A
Cameron and Mikyla talk about the critical aspects of patient connection, revenue generation, and the importance of high-performing consultations in the aesthetics industry. Mikyla emphasizes the need for providers to build trust through emotional connections and outlines strategies for improving patient retention and lifetime value. She shares insights on transitioning from a provider to an operator mindset and highlights Moxie's comprehensive solutions for MedSpas. The discussion concludes with a look at the future of aesthetics, focusing on wellness and regenerative medicine.
Listen In!
Thank you for listening to this episode of Medical Millionaire!
Takeaways:
- Mikyla Race's journey from hairstylist to aesthetics consultant.
- The importance of starting slow and focusing on core business.
- Common mistakes include scaling too fast and not understanding the market.
- Moxie helps practices grow intentionally and thoughtfully.
- Benchmarking is crucial for knowing when to expand services.
- Marketing systems should be consistent and unique to each practice.
- Speed to lead is essential for converting potential clients.
- Human connection enhances patient experience and retention.
- Customer acquisition costs are high; nurturing leads is vital.
- Practices should focus on what sets them apart in a saturated market. Patients want to be heard and seen.
- Initial experiences are crucial for building trust.
- Providers should connect on a personal level.
- Retention is more cost-effective than acquisition.
- Follow-ups are essential for patient retention.
- Consultations should be structured and thorough.
- Emotional connections enhance patient relationships.
- Moxie offers comprehensive solutions for med spas.
- The aesthetics industry is rapidly evolving.
- Wellness and regenerative medicine are the future of aesthetics.
Medical Millionaire: The Blueprint for Scaling a World-Class Medical Aesthetics Practice
Welcome to Medical Millionaire, the go-to podcast for forward-thinking Medspa owners, Medical Aesthetics leaders, Plastic Surgery & Dermatology practices, Concierge Wellness clinics, and Elective Healthcare entrepreneurs who are ready to scale with intention and operate like a true, high-performing business.
If you’re building, growing, optimizing, or preparing to exit your aesthetics or wellness practice, this show is your competitive advantage.
Hosted by Cameron Hemphill Your Guide to Sustainable, Scalable Growth Your host, Cameron Hemphill, is one of the most trusted growth strategists in Medical Aesthetics and Elective Wellness.
With over 10 years in the industry, Cameron has helped scale 1,000+ practices and more than 2,300 providers, working alongside the most recognized KOLs, national brands, EMRs, tech companies, and private equity groups, shaping the future of aesthetics. From marketing to operations, from finance to leadership, Cameron brings a real-world, data-driven perspective on what it takes to turn a practice into a powerful business engine.
What This Podcast Is All About: Each episode takes you behind the scenes of the fastest-growing practices in the country, revealing the systems, strategies, and mindset required to win in today’s Medical Aesthetics landscape.
Expect tactical insights, step-by-step frameworks, and conversations with:
- Industry thought leaders
- Top injectors & medical directors
- EMR & tech innovators
- Operations experts
- Marketing strategists
- Private equity & M&A advisors
- Wellness and longevity pioneers
- Marketing & Brand Positioning
- CRM + Lead Management Systems
- Patient Acquisition & Conversion
- EMR Optimization & Tech Stack Architecture
- Sales Psychology & Consultation Mastery
- Finance, KPIs, and Practice Economics
- Operational Workflows & Automation
- Industry Trends Backed by Real Benchmark Data
- Patient Retention & Lifetime Value Expansion
- Mindset, Leadership & Team Development
- Startup – Build the foundation and attract your first wave of patients
- Growth – Scale revenue, expand services, and strengthen operations
- Optimize – Increase efficiency, margins, and customer experience
- Exit – Prepare your practice for maximum valuation and acquisition
Let’s build your practice into the empire it deserves to be.
🔥 Scale Your Medspa With Growth99:
20% Off Growth99 Click Here
🎙 Be a Guest on Medical Millionaire:
Click To Apply
💉 Bridgeline Medical: Peptides & GLP-1 Solutions for Practice Owners:
Click For Best Peptide Pricing, Service And Safety 503A
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