Ludovic Cayacy - Director of Operations, Four Seasons New York Downtown

Meet Jean-Michel Gathy, the Belgian-born visionary who transformed the global luxury hotel industry. From the iconic rooftop infinity pool at Marina Bay Sands to the soul of Aman Resorts, discover how the 'doyen of hospitality' uses a felt-tip pen and his 'seamless design' philosophy to create the world's most exclusive sanctuaries.

Running the 118-floor Ritz-Carlton Hong Kong stimulates Anas Bencheqroun to be best as well as highest GM in the world.

Hugo Bedford, CEO of London-based JM Finn, believes financial planning is essential for everyone in hospitality, bottom up

Fashion marketer Ludovic Cayacy, Manager of Four Seasons New York Downtown, moved to hospitality for better customer service

What will the New Year bring? Mary Gostelow chats with Almont founder Yuriy Horovvy

Mary Gostelow looks back over the year that still is.

From his base at One&Only Aesthesis, Gerald Krischek considers the virtues of an urban resort

The Washington State-based Oppenheimer family are consummate hoteliers. John, Jeni and James describe their starring Columbia Hospitality roles.

David Udell has a wide-ranging portfolio as Hyatt’s President Asia Pacific but he’s eternally personal and professionally grounded

Gerhard Struger talks about the re-birth of a national icon – what is now Fairmont Golden Prague