Epsd 1 - Introduction - Using External Resources

Basics for what a vendor manager needs to know about creating, interpreting and working with agreements, for managing vendors and keeping performance and delivery on track. For even more information and depth, visit Think180.com podcast page, where you can request the extended article http://think180.com/Pages/FIGs/podcast.html

Once proposals are in, be sure you make the best decision for the right provider.

Before inviting proposals, be clear on what makes the right vendor for the job.

Client ego can hinder smooth delivery and quality of work from vendors

What are the differences when managing contractors and vendors from managing employees? (shortened version)

Before you choose a vendor, get the process in place so it goes smoothly

Before engaging a vendor, define the job to be done.

Some clients use tactics and games, thinking they will squeeze better results.

Be aware of ways that some vendors may try to gain advantage through indirect tactics.

How vendors and contractors are used and managed.