Lufthansa Consulting Aviation Talk podcast

Episode 018 - Making air cargo more digital

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Air cargo has become more digital in the past decade by initiatives like IATA’s eFreight program promoting the paperless transport of cargo. Yet, a huge potential for digitalization remains to be exploited by the industry. A major challenge is the lack of efficient data and information sharing between cargo stakeholders. In this episode, hosted by our moderator Sebastian Kaiser, our cargo expert Dominique Bayer shares her vision on a more digitalized air cargo industry.

Moderator:

Sebastian Kaiser – Consultant in the Solution Group Customer Experience

Expert:

Dominique Bayer – Consultant in the Solution Group Infrastructure & Operations

01:24: How Digital is air cargo today?

03:18: Why is digitalization a challenge for the air cargo industry?

06:45: Prerequisites for digital air cargo

08:10: Measures to improve digitalization on an individual level

11:57: Stakeholder collaboration as a catalyst for digitalization

13:28: The vision of enhanced digitalization

Otros episodios de "Lufthansa Consulting Aviation Talk"

  • Lufthansa Consulting Aviation Talk podcast

    Episode 018 - Making air cargo more digital

    15:06

    Air cargo has become more digital in the past decade by initiatives like IATA’s eFreight program promoting the paperless transport of cargo. Yet, a huge potential for digitalization remains to be exploited by the industry. A major challenge is the lack of efficient data and information sharing between cargo stakeholders. In this episode, hosted by our moderator Sebastian Kaiser, our cargo expert Dominique Bayer shares her vision on a more digitalized air cargo industry.   Moderator: Sebastian Kaiser – Consultant in the Solution Group Customer Experience Expert: Dominique Bayer – Consultant in the Solution Group Infrastructure & Operations   01:24: How Digital is air cargo today? 03:18: Why is digitalization a challenge for the air cargo industry? 06:45: Prerequisites for digital air cargo 08:10: Measures to improve digitalization on an individual level 11:57: Stakeholder collaboration as a catalyst for digitalization 13:28: The vision of enhanced digitalization
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  • Lufthansa Consulting Aviation Talk podcast

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  • Lufthansa Consulting Aviation Talk podcast

    Episode 16 - Airline consolidation and operational integration – Key considerations and challenges

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    Episode 014 - Bringing Customers Back - Part 1

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    Lufthansa Consulting’s aviation experts share their perspective on the top four trends in customer experience and how they will matter on the way out of the Covid-19 crisis. What do customers need to regain trust in global travel in time of the pandemic? What do they expect in exchange for spending their money? In this episode, our listeners will find out how new health and hygiene measures complement the trend of the seamless travel journey and why both are of utmost importance to succeed in customer experience in aviation. Contact Wolfgang Bublitz for your copy of the whitepaper: [email protected]   Moderator: Dominique Bayer – Consultant Experts: Wolfgang Bublitz – Associate Partner and Head of Solution Group Customer Experience Julian Wildtraut and Vera Aurbach – Associate Consultants in the Solution Group Customer Experience This episode includes: Introduction of guests: 01:40 Methodology of trend study: 03:16 First trend - health and hygiene: 04:40 Second trend – seamless travel journey: 08:08
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    Episode 012 - Airport business models: Adapt or perish

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