Office English: Client management

How do you deal with customers and clients at work? In this episode of Office English, Pippa and Phil talk about keeping customers happy.Find a transcript and subtitles at: https://www.bbc.co.uk/learningenglish/english/features/office-english/250602Want to boost your speaking skills? Try Beating Speaking Anxiety, our series to help fight your fears of speaking English: https://www.bbc.co.uk/learningenglish/english/features/beating_speaking_anxietyGet our latest programmes. Subscribe to our free email newsletter https://www.bbc.co.uk/learningenglish/newslettersThis programme was originally broadcast in June 2025.

Are your organised at work? Pippa and Phil talk about setting deadlines, working with other people and organising things in English.Learn some useful English phrases to talk about time and logistics at work.Find a transcript and subtitles at: https://www.bbc.co.uk/learningenglish/english/features/office-english/250526Want to boost your speaking skills? Try Beating Speaking Anxiety, our series to help fight your fears of speaking English: https://www.bbc.co.uk/learningenglish/english/features/beating_speaking_anxietyGet our latest programmes. Subscribe to our free email newsletter https://www.bbc.co.uk/learningenglish/newslettersThis programme was originally broadcast in May 2025.

How do you ask for help at work? Pippa and Phil talk about asking for and offering help at work.Find a transcript and subtitles at: https://www.bbc.co.uk/learningenglish/english/features/office-english/250519Want to boost your speaking skills? Try Beating Speaking Anxiety, our series to help fight your fears of speaking English: https://www.bbc.co.uk/learningenglish/english/features/beating_speaking_anxietyGet our latest programmes. Subscribe to our free email newsletter https://www.bbc.co.uk/learningenglish/newslettersThis programme was originally broadcast in May 2025.

Do you know how to talk about other people's work politely? Pippa and Phil talk about giving and receiving feedback at work in a constructive and professional way.Find a transcript and subtitles at: https://www.bbc.co.uk/learningenglish/english/features/office-english/250512Want to boost your speaking skills? Try Beating Speaking Anxiety, our series to help fight your fears of speaking English: https://www.bbc.co.uk/learningenglish/english/features/beating_speaking_anxietyGet our latest programmes. Subscribe to our free email newsletter https://www.bbc.co.uk/learningenglish/newslettersThis programme was originally broadcast in May 2025.

Do you ever have to call or email people you don't know at work? In this episode of Office English, Pippa and Phil talk about cold calling and building relationships with new people at work. Learn some helpful English phrases for contacting people you don't know.Find a transcript and subtitles at: https://www.bbc.co.uk/learningenglish/english/features/office-english/250505Want to boost your speaking skills? Try Beating Speaking Anxiety, our series to help fight your fears of speaking English: https://www.bbc.co.uk/learningenglish/english/features/beating_speaking_anxietyGet our latest programmes. Subscribe to our free email newsletter https://www.bbc.co.uk/learningenglish/newslettersThis programme was originally broadcast in May 2025.

What do you do if you don't understand something at work? In this episode of Office English, Pippa and Phil talk about miscommunication and how to check you understand your colleagues, and that they understand you.Find a transcript and subtitles at: https://www.bbc.co.uk/learningenglish/english/features/office-english/250428Want to boost your speaking skills? Try Beating Speaking Anxiety, our series to help fight your fears of speaking English: https://www.bbc.co.uk/learningenglish/english/features/beating_speaking_anxietyGet our latest programmes. Subscribe to our free email newsletter https://www.bbc.co.uk/learningenglish/newslettersThis programme was originally broadcast in April 2025.

Learn how to give instructions to other people at work who might be able to help with your workload.Find a transcript and subtitles at: https://www.bbc.co.uk/learningenglish/english/features/office-english/250421Want to boost your speaking skills? Try Beating Speaking Anxiety, our series to help fight your fears of speaking English: https://www.bbc.co.uk/learningenglish/english/features/beating_speaking_anxietyGet our latest programmes. Subscribe to our free email newsletter https://www.bbc.co.uk/learningenglish/newslettersThis programme was originally broadcast in April 2025.

Do you find giving presentations at work stressful? Learn ways you can prepare.Find a full transcript for this episode at: https://www.bbc.co.uk/learningenglish/english/features/office-english/250414Want to boost your speaking skills? Try Beating Speaking Anxiety, our series to help fight your fears of speaking English: https://www.bbc.co.uk/learningenglish/english/features/beating_speaking_anxietyGet our latest programmes. Subscribe to our free email newsletter https://www.bbc.co.uk/learningenglish/newslettersThis programme was originally broadcast in April 2025.

Is it OK to say no at work? In this episode of Office English, Pippa and Phil talk about setting boundaries at work.Find a transcript and subtitles at: https://www.bbc.co.uk/learningenglish/english/features/office-english/250407Want to boost your speaking skills? Try Beating Speaking Anxiety, our series to help fight your fears of speaking English: https://www.bbc.co.uk/learningenglish/english/features/beating_speaking_anxietyGet our latest programmes. Subscribe to our free email newsletter https://www.bbc.co.uk/learningenglish/newslettersThis programme was originally broadcast in April 2025.

Do you have goals for your career? In this episode of Office English, Pippa and Phil talk about training, promotions and networking.Get a free transcript for this episode: www.bbc.co.uk/learningenglish/english/features/office-english/260511Try the Leadership series. From visionaries to cults and the unexpected power of ordinary individuals, we explore the many sides of leadership: https://www.bbc.co.uk/learningenglish/english/features/leadershipLearn a new English phrase or expression with our podcast 'The English We Speak': https://www.bbc.co.uk/learningenglish/features/the-english-we-speak