Unjargoned: Feedback Management, Pufferfish, and Kmart

Feedback Management, Pufferfish, and Kmart On this episode hosts Angie Shin and Dave Smith engage with their guests from South Lake Pediatrics which stands out as a beacon of innovation and care. Located in the Twin Cities metro area, has successfully blended a customer service mentality with medical care, creating a unique patient experience that has garnered them accolades as one of Minnesota's top pediatric clinics. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen

Broadcasting live from Infinx’s GTM Growth Summit in Denver, Navaneeth Nair, Chief Product Officer, joins Office Hours to discuss a new AI-driven approach to medical necessity review. We’ll explore how provider teams can catch coverage gaps earlier, reduce manual policy lookups, and route exception cases to the right human experts before delays and denials take hold. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen/

VIVE ’26: Celebrating Funding Milestones in Women’s Health Live from ViVE '26, Jared speaks with Muse Capital Co-Founder and General Partner Rachel Springate about the economics of consumer health, how she evaluates investment opportunities, and her top advice for founders building in the space, then they celebrate how far Muse has come in 10 years by overcoming historic funding gaps for women’s health.  All that, plus our newest shout-out to venture capital firms working in consumer health.  Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen/

S4E1: What's Trending NOW is rethinking rural medicine by building physician pipelines through academic partnerships. On this episode Shahid is joined by Dr. Sherri Morgan, Chief Administrative Officer for the Morehouse School of Medicine Regional Medical Campus at Phoebe Putney Health System in Albany, Georgia. Rural healthcare across the US faces a growing crisis: physician shortages, hospital closures, and persistent health inequities. But innovation doesn't always require new technologies or billion-dollar infrastructure investments. Dr. Morgan shares how a groundbreaking academic–clinical partnership is expanding physician training opportunities, strengthening community engagement, and addressing healthcare workforce shortages in rural communities.

On this episode Justin records live at ViVE 2026 in LA. Stay tuned for the next few weeks to hear all his guests. This week, Chris Paravate, MBA, PMP, CHCIO, CDH, CPHIMS, SVP, Chief Information Officer, Northeast GA Health System and Michael Silverstein, Managing Partner of Healthcare IT & Life Sciences, DRI. To stream our Station live 24/7 visit www.HealthcareNOWRadio.com or ask your Smart Device to “….Play Healthcare NOW Radio”. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen

On this special episode Dan announces an exciting new chapter: Lumina Health Partners has joined ECG Management Consultants. Dan is joined by Terri Welter, Partner and Leader of ECG’s Payer Strategy and Contracting Division. Together, they explore the evolving dynamics between payers and providers, the growing role of advanced analytics and transparency data in negotiations, and how reimbursement models are shifting in response to mounting market pressures. The conversation dives into key trends in value-based care, physician compensation alignment, clinically integrated networks, and the strategic use of data to drive sustainable performance. As healthcare organizations face increasing financial and operational strain, this episode highlights how deeper expertise, stronger analytics, and more collaborative payer-provider strategies can lead to smarter negotiations and stronger outcomes.

What Does Your AI Know? The Governance Framework for AI-Powered Pipeline Growth On this episode host Adam Turinas continues his series on using AI to grow your pipeline. In this episode, He is taking a deep dive into a topic that many marketers mistakenly treat as a boring compliance chore: governance and learning. In the high-stakes world of healthcare technology, where trust is our primary currency and sales cycles are long and fragile, governance is not just about risk management. It is a foundational pillar that can actually improve the quality of your marketing and provide a genuine competitive advantage. I share my own experiences from building the HLP Brain at Health Launchpad, including the surprising lesson that governing for substance rather than style leads to more credible and persuasive content. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen/

Host Matt Fisher talks to Alli Oakes, Chief Research Officer at Trilliant Health, about Identification of major 2026 healthcare trends; intersection of value and affordability issues with not focusing on fundamentals enough; incentivizing better behaviors and choices through dfferent structural decisions; changes in utilization and reflection on evolving means of access. To stream our Station live 24/7 visit www.HealthcareNOWRadio.com or ask your Smart Device to “….Play Healthcare NOW Radio”. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen

The Insurance Maze: Patient Autonomy in a Profit-Driven System On Part 2 of their conversation with Matthew Zachary, founder of Stupid Cancer and host of Out of Patients, they move from personal narrative to civic strategy. Zachary reflects on the upcoming launch of his book We The Patients, a manifesto and call to organize Americans affected by serious illness into a unified, nonviolent, bipartisan voter bloc focused on patient rights and consumer protections. The discussion explores the structural tension between mission and margin in American healthcare, the lived experience of navigating insurance coverage before and after the Affordable Care Act, and the economic reality of medical debt and bankruptcy. Zachary argues that while reform efforts have targeted access and research, they have largely avoided confronting the power dynamics embedded in insurance design and coverage practices. They also examine transparency in pricing, the persistence of administrative friction, and the question of whether civic organization - not market disruption alone - may be the missing force in meaningful healthcare reform. This episode is both reflection and roadmap.

On this episode Jim records live at HIMSS 2026 in Las Vegas. Stay tuned for the next few weeks to hear all his guests. This week, Charlie Harp, CEO at Clinical Architecture, and Dr. Joel Salamon, Medical Director of Pain Management at ModMed. To stream our Station live 24/7 visit www.HealthcareNOWRadio.com or ask your Smart Device to “….Play Healthcare NOW Radio”. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen