Healthcare for Humans: Healthcare's Cultural Crossroads w/ Patty Hayward, Talkdesk

Host Raj Sundar explores the potential of centralized contact centers in healthcare with Patty Hayward, the general manager of healthcare and life sciences at Talkdesk. Drawing from her extensive experience and personal stories, such as her mother's medical journey, Patty illustrates the critical need for better communication and coordination within healthcare systems. They delve into how centralization, aided by AI and modern technology, could improve patient care by offering timely, personalized interactions and addressing unmet needs in diverse communities. They also tackle how a centralized approach can respect cultural nuances and enhance health education, breaking down barriers to access and understanding. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen

Host Justin Barnes recorded live at HIMSS25 in Las Vegas. Stay tuned for the next few weeks to hear all his guests.This week his guests are Tony Nunes, Senior Manager, Healthcare & Life Sciences at AMD, and Leigh Burchell, Vice President, Policy & Public Affairs at Altera Digital Health. To stream our Station live 24/7 visit www.HealthcareNOWRadio.com or ask your Smart Device to “….Play Healthcare NOW Radio”. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen

Hosts Colin Hung and John Lynn discuss Where Are They Now? To stream our Station live 24/7 visit www.HealthcareNOWRadio.com or ask your Smart Device to “….Play Healthcare NOW Radio”. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen

Hosts Gregg Masters and Fred Goldstein meet Pravin Pant, MSHI, VP, Advanced Analytics at ZeOmega. They discuss the role and application of AI to Social Determinants of Health (SDoH), including how AI impacts care management and the patient experience. Pravin leads ZeOmega’s advanced analytics team in working on new and existing AI solutions and social determinants of health (SDOH) solutions. To stream our Station live 24/7 visit www.HealthcareNOWRadio.com or ask your Smart Device to “….Play Healthcare NOW Radio”. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen

On this episode Gil and Gregg welcome Mike Banville, CEO of Alzpath, to discuss the critical need for early and accessible Alzheimer’s diagnostics. Alzpath is pioneering a blood-based biomarker test for Alzheimer’s that has the potential to transform how—and when—this devastating disease is detected. This episode is a must-listen for healthcare professionals, caregivers, policymakers, and anyone interested in the intersection of biotechnology, aging, and public health. Learn why Alzpath’s technology could soon be as routine as checking cholesterol—and why that could change millions of lives. To stream our Station live 24/7 visit www.HealthcareNOWRadio.com or ask your Smart Device to “….Play Healthcare NOW Radio”. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen

S2E5: A Veteran Marketer's View of How Healthcare Technology Buyers Engage in the Digital World Host: Frank Cutitta Guest: Larry Kaiser, VP, Marketing at Optimum Health To stream our Station live 24/7 visit www.HealthcareNOWRadio.com or ask your Smart Device to “….Play Healthcare NOW Radio”. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen

The Hidden Crisis in Women's Health: How Tech Innovation is Closing Care Gaps and Reducing Healthcare Costs Join us as Joanna Strober, CEO of Midi Health, reveals how virtual care platforms are addressing the significant gap in women's midlife healthcare. Discover how treating menopause symptoms properly reduces long-term health complications, lowers healthcare utilization costs, and improves workplace productivity. Hear firsthand how this digital health pioneer is partnering with major health systems and employers to deliver measurable clinical outcomes that benefit patients, providers, and payers alike. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen/

How AI Can Improve Performance Leveraging RCM Benchmarks Stuart Newsome, VP of RCM Insights, breaks down the fundamentals of benchmarking in revenue cycle management, including key metrics like net days in A/R and clean claim rates. Learn how AI and automation tools can help healthcare organizations go beyond analytics to drive performance, identify gaps, and enable continuous improvement. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen

Host Justin Barnes recorded live at HIMSS25 in Las Vegas. Stay tuned for the next few weeks to hear all his guests.This week his guests are Michael Zager, CEO at Cirro Bio, Tom Leary, MA, CAE, FHIMSS, Senior Vice President & Head of Government Relations, HIMSS. To stream our Station live 24/7 visit www.HealthcareNOWRadio.com or ask your Smart Device to “….Play Healthcare NOW Radio”. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen

Host Tom Foley invites Marschall Smith, Executive Director of the Interstate Medical Licensure Compact Commission (IMLCC). Marschall explains what the Compact is and how it works as an agreement among participating U.S. states and territories to work together to significantly streamline the licensing process for physicians who want to practice in multiple states. It offers a voluntary, expedited pathway to licensure for physicians who qualify. To stream our Station live 24/7 visit www.HealthcareNOWRadio.com or ask your Smart Device to “….Play Healthcare NOW Radio”. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen