#714 Breaking Down Silos and Changing Culture with José Madrigal, Durango, CO

Chachi Angelo, Director of External Affairs at Pennie, the State of Pennsylvania's Health Insurance Marketplace, joined the podcast to discuss how state healthcare marketplaces and local governments are interconnected. He shared what the healthcare marketplace does and how residents interact with it, how municipalities partner with Pennie during enrollment periods, and how to communicate in a way that builds trust at the local level. Host: Marissa Baum

Joseph Sherlock, Assistant Professor of Behavioral Science and Public Policy at King's College London, joined the podcast to discuss the state of behavioral science in government. He talked about what is behavioral science and examples of how it has been applied in the public sector. Then he shared how the field is evolving and the importance of running experiments in your organization. Host: Toney Thompson

Two guests from Reno County, Kansas joined the podcast to talk about the process behind unifying rural fire districts. Randy Partington is the County Administrator for Reno County and Adam Weishaar is the Director of Emergency Management for Reno County. They shared the challenges the fire districts were facing that led to the unification such as equipment, training, and staffing issues. Then they discussed the transition toward consolidation and lessons learned and takeaways from their experience. Host: Lauren Palmer

Alex Lawrence, Chief People Officer for the City of Boston, Massachusetts, rejoined the podcast to talk about organizational change, development, and human resources. She discussed change management and the importance of communication for human resources. She shared how her background in innovation has influenced her career. She also reflected on local government trends from the last 10 years. Host: Ben Kittelson

Chyanne Eyde, Deputy Chief of School Planning for the Government of the District of Columbia joined the podcast to discuss how not to engage historically marginalized communities in public outreach. She shared difficulties she was having in engagement and how it was negatively impacting her work. She then discussed how the engagement process has evolved and lessons learned in engagement. Host: Toney Thompson

José Madrigal, City Manager for the City of Durango, Colorado joined the podcast to talk about leadership and changing culture. He discussed his decision to take on the City Manager job and how he decided to leave Texas for Colorado. He shared how he got to know the organization, figured out what to change, and how he has worked to break down silos in the organization and create a unified leadership team. Host: Ben Kittelson

Yocelyn Galiano, Village Manager for the Village of Pinecrest, Florida joined the podcast to discuss their floating flower islands project to help with water pollution. She discussed what the project entails, the primary inspiration behind launching this pilot program, and how have the floating islands have performed so far in reducing invasive plant species and improving canal water quality. Host: Meredith Reynolds

Alyssa Dinberg, former GovLove Co-Host and Director of Strategic Federal Funding Coordination for the State of Colorado, joined the podcast to talk about her transition into leadership after the passing of a colleague. She shared her work regarding federal funding coordination, how she processes grief in the workplace, and the importance of strong relationships between state and local governments. Host: Lauren Palmer

The First Lady of Water returns. Cathy Bailey, Assistant City Manager for the City of Cincinnati, Ohio, joined the podcast to talk about her transition from Executive Director of Greater Cincinnati Water works to the City Manager's Office. She discussed highlights from her time leading the utility, how her background informs how she approaches the job as an Assistant City Manager, and the importance of community engagement. Cathy shared how she shifted the culture of the utilities department from customer-first to employee-first and why that was important. She also reflected on local government trends from the last 10 years. Host: Ben Kittelson

Jake the Dog, Mayor, and Shani Leichter, Campaign Manager and Chief of Staff for Mayor Jake joined the podcast to talk about their work in the community. They shared how they campaigned, duties of a canine mayor, and important issues to the community. Host: Lauren Palmer