Elixir Mentor podcast

Jason Cohen on Hidden Multipliers

13/11/2026
0:00
1:53:01
Retroceder 15 segundos
Avanzar 15 segundos

Jason Cohen, founder of WP Engine and Smart Bear, joins Jacob to talk about his new book Hidden Multipliers. They dig into why engineers avoid marketing, the onboarding math behind SaaS trials, finding your ideal customer, and what canceled trials teach you. Jason also shares his take on code review and testing in the age of AI, and whether SaaS is dead.

00:00 - Introduction

02:11 - Why engineers build instead of market

04:11 - Jason's path and the Cisco code review study

10:58 - Code review in the age of AI

23:17 - Why Jason wrote Hidden Multipliers

28:52 - The onboarding math

32:35 - The happy path

37:14 - Learning from canceled trials

40:31 - Finding your Carol (ICP)

42:27 - Inciting events

48:41 - Strengths, weaknesses, and deal breakers

55:33 - Is the solo founder a market?

1:04:14 - What ICP clarity unlocks

1:07:38 - Onboarding questions

1:15:05 - Time to value

1:16:22 - Response rates and NPS apathy

1:23:16 - What failure really teaches

1:29:08 - Trying ideas on like clothes

1:33:42 - A/B testing vs explore and execute

1:40:54 - Where to find the book

1:44:56 - Is SaaS dead?

1:52:03 - Fear of the unknown and AI

1:54:05 - Wrap-up

Resources Mentioned:

Hidden Multipliers: https://hiddenmultipliers.com?utm_source=elixir-mentor

Free AI skills for the book: https://skills.asmartbear.com?utm_source=elixir-mentor

A Smart Bear: https://longform.asmartbear.com?utm_source=elixir-mentor

Smart Bear Live: https://smartbearlive.com?utm_source=elixir-mentor

KinSwitch: https://kinswitch.app?utm_source=elixir-mentor

Connect with Jason:

X: https://x.com/asmartbear

LinkedIn: https://www.linkedin.com/in/jasoncohen/

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