The Unexpected Experiment

In this episode of the Digital Success Powered by Intelligent Automation Podcast, Pawan Jadhav speaks to Dominic Williamson – Head of Commercial Shared Operations, SVP Citizens Bank. Dominic talks about his journey in Citizens Bank, building the automation program of the company, regulating the process, and successfully navigating the digital transformation. Listen to an insightful conversation as Dominic shares his automation experience with us.

In this episode of the Digital Success powered by Intelligent Automation podcast, Michael Grosh, Director of Enterprise Accounts, Lateetud talks to Grace Long, Senior Manager, Automation - Global Finance, VSP Global on how to accelerate your healthcare processes with Intelligent Automation.VSP Global is one of the largest vision care companies in the world with over 80 million members and 39,000 doctors in their network. Lateetud is proud to have partnered with them in their digital transformation journey.Listen in to an insightful conversation as Grace shares her VSP’s success with Intelligent Automation, use cases, and drivers for adoption. You will also know how you can leverage Intelligent Automation to transform your organization.

In this episode of the Digital Success Powered by Intelligent Automation, Pawan Jadhav speaks to Joe Spadaford, a transformation leader in the  Job Design & Change Management space.  Joe throws light on the softer aspects of post-RPA implementation and its impacts on human resources within the organization. He shares insights from his vast experience about how to drive RPA-powered results with a happy workforce.

In this episode of the Digital Success Powered by Intelligent Automation podcast, Bruce Miranda, Director, Intelligent Automation Enablement at Lateetud talks to Chris Nichols, Director of Capital Markets, SouthState Bank about leveraging Intelligent Automation for Agility & Scaling in Banks. SouthState Bank is one of the largest regional banks to adopt IA and Chris Nichols is a thought leader in the Banking Innovation space. Listen in to an insightful conversation as Chris shares his automation experience with us.

In this episode, Pawan Jadhav talks to Matt Lavoie, VP, Head of Automation and iBPMS Development, Citizen's Financial Group. Listen in to hear Matt talk about his automation journey, key drivers to get started, and what to watch out for while digitally transforming your bank. 

In this episode, Pawan Jadhav talks to Blue Prism's Michael Marchuk, VP Strategic Advisory, about the industry most impacted by the pandemic - the Healthcare payers. Listen in to hear them talk about challenges that healthcare payers faced over the last two years and how a group of organizations smartly used Intelligent Automation to make an opportunity out of this situation to digitally transform themselves.

In this episode, Pawan Jadhav looks back at a conversation with Alan Eddie, EVP at American Stock Transfer, and Jon Walden, CTO for Blue Prism for the Americas region. They talked about how implementing a Digital Operating Model during Covid times helped their organizations and others, not just to overcome the pandemic but also ready them for the future. 

In our first episode, we are in conversation with Satish Shenoy,  VP of Technology Alliances at Blue Prism which is a technology leader in Robotic Process Automation. Satish and Pawan Jadhav, CEO, Lateetud Inc talk about the importance of Customer Experience Management(CXM) and how Artificial Intelligence(AI) powered by Robotic Process Automation(RPA) can be designed to simulate live agents in a contact center and elevate your customer experience.